Planned Maintenance - Chengdu, China (China Telecom) + Chengdu, China - IPv6 (China Telecom)
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 2024 - 16:00 UTC
Scheduled - Affected Cloud Agents:

Chengdu, China (China Telecom)

Chengdu, China - IPv6 (China Telecom)

Start time: 2024/04/18 16:00 UTC

End time: 2024/04/18 22:00 UTC

Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter

Description: The Telco is performing planned maintenance in our circuit

ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com or from http://status.thousandeyes.com to speak with a support engineer if you have any questions
Apr 18, 2024 16:00-22:00 UTC
Uptime over the past 90 days. View historical uptime.
Agent Configuration and Data Collection Operational
90 days ago
100.0 % uptime
Today
Cloud and Enterprise Agents: Registration controller ? Operational
90 days ago
100.0 % uptime
Today
Cloud and Enterprise Agents: Test assignment and configuration controller ? Operational
90 days ago
100.0 % uptime
Today
Cloud and Enterprise Agents: Data ingress ? Operational
90 days ago
100.0 % uptime
Today
Endpoint Agents: Test assignment and configuration controller ? Operational
90 days ago
100.0 % uptime
Today
Endpoint Agents: Data submission collector ? Operational
90 days ago
100.0 % uptime
Today
ThousandEyes Platform and API Operational
90 days ago
99.99 % uptime
Today
Platform Availability ? Operational
90 days ago
99.98 % uptime
Today
API Availability ? Operational
90 days ago
100.0 % uptime
Today
Test data availability ? Operational
90 days ago
100.0 % uptime
Today
Reports and Dashboards ? Operational
90 days ago
100.0 % uptime
Today
Snapshots and Share Links ? Operational
90 days ago
100.0 % uptime
Today
SAML/SSO ? Operational
90 days ago
100.0 % uptime
Today
Configuration and Management ? Operational
90 days ago
100.0 % uptime
Today
Embedded Widgets ? Operational
90 days ago
100.0 % uptime
Today
Customer Success Chat ? Operational
90 days ago
100.0 % uptime
Today
Alerts and Notifications Operational
90 days ago
100.0 % uptime
Today
Alert processing ? Operational
90 days ago
100.0 % uptime
Today
Notification dispatching ? Operational
90 days ago
100.0 % uptime
Today
Webhook and Integrations ? Operational
90 days ago
100.0 % uptime
Today
Email notifications ? Operational
90 days ago
100.0 % uptime
Today
Internet Insights collection and processing Operational
90 days ago
100.0 % uptime
Today
BGP Operational
90 days ago
100.0 % uptime
Today
Public BGP collection and processing ? Operational
90 days ago
100.0 % uptime
Today
Private BGP Collection & Processing ? Operational
90 days ago
100.0 % uptime
Today
Agent Repositories and Downloads Operational
90 days ago
100.0 % uptime
Today
Ubuntu repository ? Operational
90 days ago
100.0 % uptime
Today
RHEL / CentOS repository ? Operational
90 days ago
100.0 % uptime
Today
Appliance downloads ? Operational
90 days ago
100.0 % uptime
Today
Custom Appliance Downloads ? Operational
90 days ago
100.0 % uptime
Today
Endpoint Agent downloads ? Operational
90 days ago
100.0 % uptime
Today
Cloud Agents: Americas Operational
Data Centers: AMER ? Operational
Broadband Providers: AMER ? Operational
Mobile Providers: AMER ? Operational
Azure: AMER ? Operational
AWS: AMER ? Operational
Google Cloud: AMER ? Operational
Alibaba Cloud: AMER ? Operational
Cloud Agents: Europe, Middle East and Africa Operational
Data Centers: EMEA ? Operational
Azure: EMEA ? Operational
AWS: EMEA ? Operational
Google Cloud: EMEA ? Operational
Alibaba Cloud: EMEA ? Operational
Cloud Agents: Asia Pacific Under Maintenance
Data Centers: APAC ? Under Maintenance
Azure: APAC ? Operational
AWS: APAC ? Operational
Google Cloud: APAC ? Operational
Alibaba Cloud: APAC ? Operational
ThousandEyes' corporate website Operational
90 days ago
100.0 % uptime
Today
ThousandEyes corporate website ? Operational
90 days ago
100.0 % uptime
Today
Internet Outages Map ? Operational
90 days ago
100.0 % uptime
Today
ThousandEyes for OpenTelemetry Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Network Maintenance Dallas, TX (Charter) Apr 19, 2024 05:00-11:00 UTC
Description

Affected Cloud Agents:

Dallas, TX (Charter)

Dallas, TX - IPv6 (Charter)

Start time: 2024/04/19 05:00 UTC

End time: 2024/04/19 11:00 UTC

Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter

Description: The Telco is performing maintenance in our circuit
Workaround: none
Posted on Apr 03, 2024 - 10:26 UTC
Planned Emergency Maintenance - Chicago, IL (Charter) + Chicago, IL - IPv6 (Charter) Apr 19, 2024 05:00-11:00 UTC
Affected Cloud Agents:
Chicago, IL (Charter)
Chicago, IL - IPv6 (Charter)

Start time: 2024/04/19 05:00 UTC
End time: 2024/04/19 11:00 UTC

Impact: possible missing test rounds, destination unreachable, high loss/latency/jitter

Description: The Telco is performing emergency maintenance in our circuit

Workaround: none

ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com or from status.thousandeyes.com to speak with a support engineer if you have any questions.
Posted on Mar 27, 2024 - 15:29 UTC
Maintenance in Cape Town, South Africa Apr 21, 2024 00:00-03:00 UTC
Upcoming scheduled maintenance notice

Affected Cloud Agents:
Cape Town, South Africa
Cape Town, South Africa - IPv6

Start time: 2024/04/21 00:00 UTC
End time: 2024/04/21 03:00 UTC

Impact:
Possible missing test rounds, destination unreachable, high loss/latency/jitter

Description:
Network device maintenance

Workaround
None
Posted on Apr 10, 2024 - 17:03 UTC
Network Maintenance Washington, DC (Zayo) Apr 23, 2024 04:00-09:00 UTC
Affected Cloud Agents:

Washington, DC (Zayo)

Washington, DC - IPv6 (Zayo)

Start time: 2024/04/23 04:00 UTC

End time: 2024/04/23 09:00 UTC

Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter

Description: The Telco is performing maintenance in our circuit
Workaround: none
Posted on Apr 03, 2024 - 10:24 UTC
Planned Maintenance - Quito, Ecuador (Claro) + Quito, Ecuador - IPv6 (Claro) Apr 23, 2024 13:00 - Apr 24, 2024 00:00 UTC
Description: The Telco is performing planned maintenance in our circuit

Affected Cloud Agents:

- Quito, Ecuador (Claro)
- Quito, Ecuador - IPv6 (Claro)

Start time: 2024/04/23 13:00 UTC

End time: 2024/04/24 24:00 UTC

Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter

Workaround: None
Posted on Apr 16, 2024 - 16:44 UTC
Hardware replacement in multiple China locations Apr 23, 2024 13:00-21:00 UTC
The Cloud Agents Operations Team will perform maintenance to move the agents to more up-to-date normalized servers. This change also includes a change in the IP addresses of the Cloud Agent. The current IP address space won't be used after the maintenance.

Affected locations:

Jinan, China (China Unicom)
Ningbo, China (China Mobile)
Shijiazhuang, China (China Unicom)

When: 2023-04-23 from 13:00 to 21:00 UTC

Impact: No impact is expected

The new IP addresses for Jinan, China (China Unicom) are:

- 60.217.247.160/27

The new IP addresses for Ningbo, China (China Mobile) are:

- 120.199.94.64/27

The new IP addresses for Shijiazhuang, China (China Unicom) are:

- 121.29.56.0/27
Posted on Apr 09, 2024 - 17:22 UTC
Hardware replacement in multiple China locations Apr 24, 2024 13:00-21:00 UTC
Affected locations:

Zhengzhou, China (China Mobile)

Shenzhen, China (China Unicom)

Shenzhen, China (China Mobile)

Shanghai, China (China Unicom)

Chongqing, China (China Mobile)

The Cloud Agents Operations Team will perform maintenance to move the agents to more up-to-date normalized servers. This change also includes a change in the IP addresses of the Cloud Agent. The current IP address space won't be used after the maintenance.

When: 2023-04-24 from 13:00 to 21:00 UTC

Impact: No impact is expected

The new IP addresses for Zhengzhou, China (China Mobile) are:

111.6.236.32/27

The new IP addresses for Shenzhen, China (China Unicom) are:

112.90.81.64/27

The new IP addresses for Shenzhen, China (China Mobile) are:

120.232.221.128/27

The new IP addresses for Shanghai, China (China Unicom) are:

58.247.176.160/27

The new IP addresses for Chongqing, China (China Mobile) are:

111.10.38.224/27

Workaround: none
Posted on Apr 11, 2024 - 10:21 UTC
Network Maintenance Chicago, IL (Charter) Apr 25, 2024 05:00-09:00 UTC
Description

Affected Cloud Agents:

Chicago, IL (Charter)

Chicago, IL - IPv6 (Charter)

Start time: 2024/04/25 05:00 UTC

End time: 2024/04/25 09:00 UTC

Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter

Description: The Telco is performing maintenance in our circuit

Workaround: none.
Posted on Apr 05, 2024 - 09:24 UTC
Hardware replacement in multiple China locations Apr 30, 2024 13:00-21:00 UTC
Affected locations:

Dalian, China (China Unicom)

Guangzhou, China (China Unicom)

Tianjin, China (China Mobile)

Xi'an, China (China Telecom)

The Cloud Agents Operations Team will perform maintenance to move the agents to more up-to-date normalized servers. This change also includes a change in the IP addresses of the Cloud Agent. The current IP address space won't be used after the maintenance.

When: 2023-04-30 from 13:00 to 21:00 UTC

Impact: No impact is expected

The new IP addresses for Dalian, China (China Unicom) are:

218.61.198.192/27

The new IP addresses for Guangzhou, China (China Unicom) are:

221.5.100.128/27

The new IP addresses for Tianjin, China (China Mobile) are:

111.31.65.192/27

The new IP addresses for Tianjin, China (China Mobile) are:

117.34.76.96/27

Workaround: none
Posted on Apr 11, 2024 - 10:19 UTC
Hardware replacement in multiple China locations May 2, 2024 13:00-21:00 UTC
Affected locations:

Foshan, China
Nanjing, China
Beijing, China (China Mobile)

The Cloud Agents Operations Team will perform maintenance to move the agents to more up-to-date normalized servers. This change also includes a change in the IP addresses of the Cloud Agent. The current IP address space won't be used after the maintenance.

When: 2023-05-02 from 13:00 to 21:00 UTC
Impact: No impact is expected

The new IP addresses for Foshan, China are:

- 183.232.199.96/27

The new IP addresses for Nanjing, China are:

- 112.25.6.64/27

The new IP addresses for Beijing, China (China Mobile) are:

- 223.70.241.0/26

Workaround: None
Posted on Apr 12, 2024 - 21:19 UTC
Maintenance in St. John's, Canada May 8, 2024 02:30-08:30 UTC
Affected Cloud Agents:

St. John's, Canada

St. John's, Canada - IPv6

Start time: 2024/05/08 02:30 UTC

End time: 2024/05/08 08:30 UTC

Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter

Description: Network device maintenance

Workaround: none
Posted on Apr 11, 2024 - 10:18 UTC
Past Incidents
Apr 18, 2024

Unresolved incident: Planned Maintenance - Chengdu, China (China Telecom) + Chengdu, China - IPv6 (China Telecom).

Apr 17, 2024
Emergency Maintenance - Durban, South Africa + Durban, South Africa - IPv6
Completed - The scheduled maintenance has been completed.
Apr 17, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 12:00 UTC
Scheduled - Affected Cloud Agents:

Durban, South Africa

Durban, South Africa - IPv6

Start time: 2024/04/16 06:00 UTC

End time: 2024/04/17 15:00 UTC

Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter.

Description: The Telco is performing emergency maintenance in our circuit

ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com or from http://status.thousandeyes.com to speak with a support engineer if you have any questions.
Apr 16, 11:44 UTC
Apr 16, 2024
Apr 15, 2024
Maintenance in Quito, Ecuador (Claro)
Completed - The scheduled maintenance has been completed.
Apr 15, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 18:00 UTC
Scheduled - Affected Cloud Agents:

Quito, Ecuador (Claro)

Quito, Ecuador - IPv6 (Claro)

Start time: 2024/04/15 18:00 UTC

End time: 2024/04/15 22:00 UTC

Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter

Description: Network device replacement


Workaround
None
Apr 8, 17:13 UTC
Planned Maintenance - Washington DC + Washington DC - IPv6
Completed - The scheduled maintenance has been completed.
Apr 15, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 13:00 UTC
Scheduled - Description: The Telco is performing planned maintenance in our circuit

Affected Cloud Agents:
Washington, DC
Washington, DC - IPv6

Start time: 2024/04/15 13:00 UTC
End time: 2024/04/15 14:00 UTC

Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter

Workaround: None

ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com or from status.thousandeyes.com to speak with a support engineer if you have any questions.
Mar 28, 17:45 UTC
Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024
Network Maintenance Hyderabad, India (JIO)
Completed - The scheduled maintenance has been completed.
Apr 12, 21:25 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 20:15 UTC
Scheduled - Description: The Telco is performing planned maintenance in our circuit

Affected Cloud Agents:
- Hyderabad, India (JIO)
- Hyderabad, India (JIO)

Start time: 2024/04/12 20:25 UTC
End time: 2024/04/12 21:25 UTC

Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter

Workaround: None

ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com or from status.thousandeyes.com to speak with a support engineer if you have any questions.
Apr 1, 14:07 UTC
Apr 11, 2024
Planned Maintenance - Edinburgh, Scotland + Edinburgh, Scotland - IPv6
Completed - The scheduled maintenance has been completed.
Apr 11, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 22:00 UTC
Scheduled - Description

Affected Cloud Agents:

Edinburgh, Scotland

Edinburgh, Scotland - IPv6

Start time: 2024/04/11 22:00 UTC

End time: 2024/04/11 23:00 UTC

Impact:

Possible missing test rounds, destination unreachable, high loss/latency/jitter
Telco is performing planned maintenance in our circuit


Edinburgh - Blend will have planned core network maintenance at UTC time 22:00 to 23:59 04/11.
Mar 28, 16:28 UTC
Hardware replacement in multiple China locations
Completed - The scheduled maintenance has been completed.
Apr 11, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 13:00 UTC
Scheduled - Affected locations:

Beijing, China (China Unicom)

Beijing, China (China Telecom)

Shanghai, China (China Mobile)

The Cloud Agents Operations Team will perform maintenance to move the agents to more up-to-date normalized servers. This change also includes a change in the IP addresses of the Cloud Agent. The current IP address space won't be used after the maintenance.

When: 2023-04-11 from 13:00 to 21:00 UTC

Impact: No impact is expected

The new IP addresses for Beijing, China (China Unicom) are:

111.202.125.128/26

The new IP addresses for Beijing, China (China Telecom) are:

106.120.144.64/26

The new IP addresses for Shanghai, China (China Mobile) are:

117.185.229.160/27

Workaround: none
Mar 28, 14:16 UTC
Network Maintenance Shanghai, China (China Mobile)
Completed - The scheduled maintenance has been completed.
Apr 11, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 16:00 UTC
Scheduled - Affected Cloud Agents:

Shanghai, China (China mobile)

Shanghai, China - IPv6 (China Mobile)

Start time: 2024/04/11 16:00 UTC

End time: 2024/04/11 20:00 UTC

Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter

Description: The Telco is performing maintenance in our circuit
Workaround: none
Apr 5, 09:22 UTC
Planned Maintenance - Seattle, WA (Charter) + Seattle, WA - IPv6 (Charter)
Completed - The scheduled maintenance has been completed.
Apr 11, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 07:00 UTC
Scheduled - The Telco is performing planned maintenance in our circuit

Affected Cloud Agents:
Seattle, WA (Charter)
Seattle, WA - IPv6 (Charter)

Start time: 2024/04/11 07:00 UTC
End time: 2024/04/11 12:00 UTC

Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter

Workaround: None

ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com or from status.thousandeyes.com to speak with a support engineer if you have any questions.
Mar 25, 23:02 UTC
Service Degradation of Dashboards and Reports in EU region
Resolved - This incident has been resolved.
Apr 11, 04:14 UTC
Identified - The issue has been identified and a fix is being implemented.
Apr 11, 02:13 UTC
Investigating - We are experiencing service degradation impacting Alerts list widget in Dashboards. This issue only affects the EU region.
Apr 11, 02:13 UTC
Apr 10, 2024
Emergency maintenance in Chicago, IL (Charter)
Completed - The scheduled maintenance has been completed.
Apr 10, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 05:00 UTC
Scheduled - Affected Cloud Agents:

Chicago, IL (Charter)

Chicago, IL - IPv6 (Charter)

Start time: 2024/04/10 05:00 UTC

End time: 2024/04/10 11:00 UTC

Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter

Description: Network device maintenance


Workaround
None
Apr 8, 15:25 UTC
Apr 9, 2024
Hardware replacement in multiple China locations
Completed - The scheduled maintenance has been completed.
Apr 9, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 13:00 UTC
Scheduled - Affected locations:

Guangzhou, China

Shenyang, China (China Unicom)

Wuhan, China (China Telecom)

The Cloud Agents Operations Team will perform maintenance to move the agents to more up-to-date normalized servers. This change also includes a change in the IP addresses of the Cloud Agent. The current IP address space won't be used after the maintenance.

When: 2024-04-09 from 13:00 to 21:00 UTC

Impact: No impact is expected

The new IP addresses for Guangzhou, China are:

14.29.110.64/26

The new IP addresses for Shenyang, China (China Unicom) are:

42.177.92.128/27

The new IP addresses for Wuhan, China (China Telecom) are:

171.43.173.64/27
Mar 25, 17:41 UTC
Apr 8, 2024
Incorrect units projections reported from usage service
Resolved - This incident has been resolved.
Apr 8, 18:02 UTC
Investigating - The operations team has been informed of possible issues with unit consumption on accounts. They are actively working on a solution for this.

Please note that customers will not be able to create tests during this operation (Next 30 minutes).
Apr 8, 17:31 UTC
Delay in Endpoint Local Networks data
Resolved - This incident has been resolved.
Apr 8, 14:40 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 8, 14:39 UTC
Investigating - Endpoint Local Networks data was delayed between 13.37 UTC to 14.20 UTC.
The issue has been resolved.
Apr 8, 14:39 UTC
Investigating possible service degradation
Resolved - This incident has been resolved.
Apr 8, 11:37 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 8, 11:20 UTC
Update - We are continuing to investigate the issue.
Apr 8, 10:06 UTC
Investigating - Some organizations might face issues creating dashboard snapshots and scheduled snapshots.
Apr 8, 06:54 UTC
Apr 7, 2024
Planned Maintenance - Johannesburg, South Africa + Johannesburg, South Africa - IPv6
Completed - The scheduled maintenance has been completed.
Apr 7, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 00:00 UTC
Scheduled - Affected Cloud Agents:

Johannesburg, South Africa

Johannesburg, South Africa - IPv6

Start time: 2024/04/07 00:00 UTC

End time: 2024/04/07 03:00 UTC

Impact: possible missing test rounds, destination unreachable, high loss/latency/jitter

Description: The Telco is performing planned maintenance in our circuit

JHB AZ - Blend will have Planned maintenance to upgarde switch firmware local time 02:00 to 05:00 04/07, UTC time 12:00 to 03:00 04/07. The service will be impacted for 3 hours during the 3 hours maintenance window. Here is announcement from Vendor:
Change Request Reference: SRESA1251801
Change Request Title: Software - jhb mse1/2
Maintenance Type: Standard
Maintenance Description: As part of the software strategy NetOps is upgrading the JunOS versions on the MPLS network.
Impact Description: Service will be impacted during the change window.
Maintenance Date and Time: 07/04/2024 2:00:00 to 07/04/2024 5:00:00

Workaround: none.
Mar 5, 12:03 UTC
Apr 6, 2024
Emergency Maintenance in Ahmedabad, India (Bharti Airtel)
Completed - The scheduled maintenance has been completed.
Apr 6, 02:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 5, 20:30 UTC
Scheduled - Description

Affected Cloud Agents:

Ahmadabad, India (Bharti Airtel)

Ahmadabad, India - IPv6 (Bharti Airtel)

Start time: 2024/04/05 20:30 UTC

End time: 2024/04/06 02:30 UTC

Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Workaround: none
Apr 3, 10:28 UTC
Apr 5, 2024
Maintenance in Multiple CloudAgents
Completed - The scheduled maintenance has been completed.
Apr 5, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 3, 08:00 UTC
Scheduled - Start time: 2024/04/03 08:00 UTC
End time: 2024/04/05 08:00 UTC

Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter

Affected Cloud Agents:
- Chicago, IL
- Chicago, IL (ATT)
- Chicago, IL (Century Link)
- Chicago, IL (Charter)
- Chicago, IL (Comcast)
- Chicago, IL (Cox)
- Chicago, IL (Verizon)
- Ashburn, VA
- Ashburn, VA (ATT)
- Ashburn, VA (Century Link)
- Ashburn, VA (Charter)
- Ashburn, VA (Comcast)
- Ashburn, VA (Cox)
- Ashburn, VA (Verizon)
- Los Angeles, CA (Century Link)
- Los Angeles, CA (Cox)
- Los Angeles, CA (ATT)
- Los Angeles, CA (Charter)
- Los Angeles, CA (Comcast)
- Los Angeles, CA (Verizon)
- Toronto, Canada (Beanfield)
- Toronto, Canada (Bell)
- Toronto, Canada (Rogers)
- Toronto, Canada (Telus)
- Winnipeg, Canada
- Winnipeg, Canada (Bell)
- Winnipeg, Canada (Rogers)
- Winnipeg, Canada (Telus)
- London, England (Lumen)
- London, England (SKY)
- New York, NY (ATT)
- New York, NY (Century Link)
- New York, NY (Charter)
- New York, NY (Comcast)
- New York, NY (Verizon)
- Calgary, Canada (Bell)
- Calgary, Canada (Shaw)
- Calgary, Canada (Telus)
- Doha, Qatar (Doha)
- Doha, Qatar (Ooerdoo)
- Dallas, NY (ATT)
- Dallas, NY (Century Link)
- Dallas, NY (Charter)
- Dallas, NY (Comcast)
- Dallas, NY (Cox)
- Dallas, NY (Verizon)
- Seattle, NY (ATT)
- Seattle, NY (Century Link)
- Seattle, NY (Charter)
- Seattle, NY (Comcast)
- Seattle, NY (Verizon)
- Vancouver, Canada
- Vancouver, Canada (Bell)
- Vancouver, Canada (Rogers)
- Vancouver, Canada (Telus)
- London, England (BT)
- London, England (Virgin)
- Amsterdam, Netherlands (Lumen)
- San Jose, NY (ATT)
- San Jose, NY (Century Link)
- San Jose, NY (Charter)
- San Jose, NY (Comcast)
- San Jose, NY (Cox)
- San Jose, NY (Verizon)
Mar 28, 15:08 UTC
Maintenance in Vancouver, Canada
Completed - The scheduled maintenance has been completed.
Apr 5, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 5, 06:00 UTC
Scheduled - Affected Cloud Agents:

Vancouver, Canada

Vancouver, Canada - IPv6

Start time: 2024/04/05 06:00 UTC

End time: 2024/04/05 08:00 UTC

Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter

Description: Network device maintenance
Mar 21, 09:53 UTC
Apr 4, 2024
Dashboards, Embeds, and Dashboard snapshots time load is bigger than usual
Resolved - This incident has been resolved.
Apr 4, 20:55 UTC
Monitoring - A fix has been implemented and we are monitoring the results
Apr 4, 17:36 UTC
Identified - The issue has been identified and a fix is been implemented
Apr 4, 17:35 UTC
Investigating - Dashboards, Embeds, and Dashboard snapshots are affected and are taking more time to load. The Engineering Team is now investigating the issue.
Apr 4, 13:30 UTC
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