Description
Affected Cloud Agents:
Chicago, IL (Charter)
Chicago, IL - IPv6 (Charter)
Start time: 2024/04/25 05:00 UTC
End time: 2024/04/25 09:00 UTC
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Description: The Telco is performing maintenance in our circuit
Workaround: none.
Posted on
Apr 05, 2024 - 09:24 UTC
The Telco is performing maintenance in our circuit
Affected Cloud Agents:
Manchester, England
Manchester, England - IPv6
Start time: 2024/04/25 23:00 UTC
End time: 2024/04/26 03:00 UTC
Impact:Possible missing test rounds, destination unreachable, high loss/latency/jitter
Workaround: None
ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com or from status.thousandeyes.com to speak with a support engineer if you have any questions.
Posted on
Apr 23, 2024 - 17:08 UTC
The Telco is performing maintenance in our circuit
Affected Cloud Agents:
Manila, Philippines (PLDT/Smart)
Manila, Philippines - IPv6 (PLDT/Smart)
Start time: 2024/04/26 16:00 UTC
End time: 2024/04/26 22:00 UTC
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Workaround: None
ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com or from status.thousandeyes.com to speak with a support engineer if you have any questions.
Posted on
Apr 23, 2024 - 16:56 UTC
Affected locations:
Dalian, China (China Unicom)
Guangzhou, China (China Unicom)
Tianjin, China (China Mobile)
Xi'an, China (China Telecom)
The Cloud Agents Operations Team will perform maintenance to move the agents to more up-to-date normalized servers. This change also includes a change in the IP addresses of the Cloud Agent. The current IP address space won't be used after the maintenance.
When: 2023-04-30 from 13:00 to 21:00 UTC
Impact: No impact is expected
The new IP addresses for Dalian, China (China Unicom) are:
218.61.198.192/27
The new IP addresses for Guangzhou, China (China Unicom) are:
221.5.100.128/27
The new IP addresses for Tianjin, China (China Mobile) are:
111.31.65.192/27
The new IP addresses for Tianjin, China (China Mobile) are:
117.34.76.96/27
Workaround: none
Posted on
Apr 11, 2024 - 10:19 UTC
Affected locations:
Foshan, China
Nanjing, China
Beijing, China (China Mobile)
The Cloud Agents Operations Team will perform maintenance to move the agents to more up-to-date normalized servers. This change also includes a change in the IP addresses of the Cloud Agent. The current IP address space won't be used after the maintenance.
When: 2023-05-02 from 13:00 to 21:00 UTC
Impact: No impact is expected
The new IP addresses for Foshan, China are:
- 183.232.199.96/27
The new IP addresses for Nanjing, China are:
- 112.25.6.64/27
The new IP addresses for Beijing, China (China Mobile) are:
- 223.70.241.0/26
Workaround: None
Posted on
Apr 12, 2024 - 21:19 UTC
The Telco is performing maintenance in our circuit
Affected Cloud Agents:
Manchester, England
Manchester, England - IPv6
Start time: 2024/05/02 23:00 UTC
End time: 2024/05/03 03:00 UTC
Impact:Possible missing test rounds, destination unreachable, high loss/latency/jitter
Workaround: None
ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com or from status.thousandeyes.com to speak with a support engineer if you have any questions.
Posted on
Apr 23, 2024 - 17:11 UTC
Affected Cloud Agents:
St. John's, Canada
St. John's, Canada - IPv6
Start time: 2024/05/08 02:30 UTC
End time: 2024/05/08 08:30 UTC
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Description: Network device maintenance
Workaround: none
Posted on
Apr 11, 2024 - 10:18 UTC
Description
The Cloud Agents Operations Team will change the addresses of the Cloud Agent in the continued effort to improve quality of service. The current IP address space won't be used after the maintenance.
When: 2024-05-09 from 13:30 to 16:00 UTC
Impact: No impact is expected
The new IP address space is:
- 211.95.38.48/28
- 140.206.239.192/28
Workaround: None
Posted on
Apr 24, 2024 - 17:05 UTC
The Telco is performing maintenance in our circuit
Affected Cloud Agents:
Manila, Philippines (PLDT/Smart)
Manila, Philippines - IPv6 (PLDT/Smart)
Start time: 2024/05/10 16:00 UTC
End time: 2024/05/10 22:00 UTC
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Workaround: None
ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com or from status.thousandeyes.com to speak with a support engineer if you have any questions.
Posted on
Apr 23, 2024 - 17:00 UTC
The Telco is performing planned maintenance in our circuit
Affected Cloud Agents:
- Manchester, England (Sky)
- Manchester, England - IPv6 (Sky)
Start time: 2024/05/13 23:00 UTC
End time: 2024/05/14 05:00 UTC
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com or from status.thousandeyes.com to speak with a support engineer if you have any questions.
Posted on
Apr 19, 2024 - 15:09 UTC