Hardware replacement in Multiple locations
Scheduled Maintenance
Report for ThousandEyes
Completed
The scheduled maintenance has been completed.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled
Description
Locations:
- Wan Chai, Hong Kong
- Portland, OR
AgentOps will perform maintenance to move the agents to more up-to-date normalized servers. This change also includes a change in the IP addresses of the Cloud Agent. The current IP address space won't be used after the maintenance.
When: 2021-11-22 from 8:00 to 18:00 UTC
Impact: No impact is expected
The new IP address space for Wan Chai, Hong Kong is:
- 172.81.120.192/26
- 2602:FFE4:1:F::/104
The new IP address space for Portland, OR is:
- 162.218.67.64/26
- 2604:B480:FFF6::/104
Workaround
None
Locations:
- Wan Chai, Hong Kong
- Portland, OR
AgentOps will perform maintenance to move the agents to more up-to-date normalized servers. This change also includes a change in the IP addresses of the Cloud Agent. The current IP address space won't be used after the maintenance.
When: 2021-11-22 from 8:00 to 18:00 UTC
Impact: No impact is expected
The new IP address space for Wan Chai, Hong Kong is:
- 172.81.120.192/26
- 2602:FFE4:1:F::/104
The new IP address space for Portland, OR is:
- 162.218.67.64/26
- 2604:B480:FFF6::/104
Workaround
None
This scheduled maintenance affected: Cloud Agents: Asia Pacific (Data Centers: APAC), Cloud Agents: Americas (Data Centers: AMER), and Agent Configuration and Data Collection (Cloud and Enterprise Agents: Test assignment and configuration controller, Cloud and Enterprise Agents: Data ingress).