Service degradation affecting API availability
Incident
Report for ThousandEyes
Resolved
We are temporarily limiting the maximum date range supported for Alerts list API (/v6/alerts.json) from 90 days to 7 days
Alert list API results will be limited to a 7 day period irrespective of the date range requested, meaning an API request can pull past alerts but is limited to a range of 7 days worth of data. If an API call requests more than 7 days, the API response will return the first 7 days only
We will announce when this restriction is lifted
Alert list API results will be limited to a 7 day period irrespective of the date range requested, meaning an API request can pull past alerts but is limited to a range of 7 days worth of data. If an API call requests more than 7 days, the API response will return the first 7 days only
We will announce when this restriction is lifted
Monitoring
A fix has been implemented and we are monitoring the results.
Identified
The issue has been identified and a fix is being implemented.
Investigating
We are currently investigating a possible degradation to API services.
This notification will be updated in the event that platform health has been determined to be degraded.
This notification will be updated in the event that platform health has been determined to be degraded.
This incident affected: ThousandEyes Platform and API (API Availability).