Outage Affecting Cloud Agent "New Delhi, India"

Incident Report for ThousandEyes

Resolved

Due to a service provider issue, the "New Delhi, India" and "New Delhi, India - IPv6" Cloud Agents experienced connectivity issues from 2020-07-13 08:00 UTC to 12:40 UTC.

Affected Scope:
Tests assigned to the affected Cloud Agents may be missing data during the outage period.

Status:
The issue has been resolved.

Event timeline:
2020-07-13 08:00 UTC New Delhi, India agents were offline
2020-07-13 10:00 UTC Service was restored to some agents
2020-07-13 12:40 UTC Issue was resolved. All agents are online.

Posted Jul 13, 2020 - 13:51 UTC

This incident affected: Cloud Agents: Asia Pacific (Data Centers: APAC).