Service degradation affecting alert notification

Incident Report for ThousandEyes

Resolved

This issue has been resolved now.

Posted Oct 13, 2020 - 22:13 UTC

Monitoring

Engineering team mitigated the issue and we observed the alerts notification dispatched now. We will keep on monitoring this issue.

Posted Oct 13, 2020 - 21:50 UTC

Investigating

Service degradation affecting alert notification dispatching

Affected scope
We are investigating possible delays in alert notification dispatching. An increase in notification delivery has been observed as of 19:30 UTC.

Posted Oct 13, 2020 - 21:39 UTC

This incident affected: Alerts and Notifications (Alert processing, Notification dispatching).