Service degradation affecting Agent to Agent test data availability

Incident Report for ThousandEyes

Resolved

This incident has been resolved.

Posted Jan 31, 2023 - 19:48 UTC

Update

We are continuing to monitor for any further issues.

Posted Jan 31, 2023 - 19:48 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 31, 2023 - 19:32 UTC

Identified

Status
Some Agent to Agent tests may experience delay showing one-way metrics

Posted Jan 31, 2023 - 19:27 UTC

Investigating

Status
We are currently investigating a service degradation causing delay in incoming data for Agent to Agent tests

ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com or from status.thousandeyes.com to speak with a support engineer if you have any questions.

Posted Jan 31, 2023 - 19:05 UTC

This incident affected: ThousandEyes Platform and API (Test data availability).