Platform outage for app.thousandeyes.com

Incident Report for ThousandEyes

Resolved

The status "Resolved" has been confirmed.

Posted Jan 25, 2023 - 12:47 UTC

Update

We have identified and mitigated the root cause of the delay in reporting outages.
We are now back to stable and continue to closely monitor our systems.

Posted Jan 25, 2023 - 12:06 UTC

Update

Some Customers may still experience a delay in seeing the reporting of outages.

Posted Jan 25, 2023 - 09:41 UTC

Monitoring

APP is now up, we are monitoring its stability.

Posted Jan 25, 2023 - 09:11 UTC

Update

We are continuing to investigate this issue.

Posted Jan 25, 2023 - 08:39 UTC

Investigating

app.thousandeyes.com is currently not loading, returning 500s or Internal Server Error.
It started at 8:09 AM UTC today.

Posted Jan 25, 2023 - 08:31 UTC

This incident affected: ThousandEyes Platform and API (Platform Availability).