Service degradation impacting User's visibility on Activity log data
Incident
Report for ThousandEyes
Resolved
A back-end issue has been identified, preventing the Activity Log from showing up correctly in Customer Accounts.
The incident has been resolved.
Timeline:
05.20 UTC - A back end issue was preventing users from accessing Account's Activity Log data
07.07 UTC - Issue identified and remediation started
07:49 UTC - Fix implemented
08.00 UTC - Incident resolved.
The incident has been resolved.
Timeline:
05.20 UTC - A back end issue was preventing users from accessing Account's Activity Log data
07.07 UTC - Issue identified and remediation started
07:49 UTC - Fix implemented
08.00 UTC - Incident resolved.
Monitoring
A back-end issue has been identified, preventing the Activity Log from showing up correctly in Customer Accounts.
The fix has been successfully implemented, and the Activity Logs are now again accessible.
The fix has been successfully implemented, and the Activity Logs are now again accessible.
Identified
A back-end issue has been identified, preventing the Activity Log from showing up correctly in Customer Accounts.
Engineering is currently deploying a fix.
Engineering is currently deploying a fix.
Investigating
We are currently investigating a possible degradation to activity log data retrieval .
Impact
- Users will see "No activities to show" when they access the activity log
Impact
- Users will see "No activities to show" when they access the activity log
This incident affected: ThousandEyes Platform and API (Configuration and Management).