All Systems Operational
Agent Configuration and Data Collection
Operational
Cloud and Enterprise Agents: Registration controller
?
Operational
Cloud and Enterprise Agents: Test assignment and configuration controller
?
Operational
Cloud and Enterprise Agents: Data ingress
?
Operational
Endpoint Agents: Test assignment and configuration controller
?
Operational
Endpoint Agents: Data submission collector
?
Operational
Connected Devices Agent Registration
Operational
Connected Devices Test Assignment
Operational
ThousandEyes Platform and API
Operational
Platform Availability
?
Operational
API Availability
?
Operational
Test data availability
?
Operational
Reports and Dashboards
?
Operational
Snapshots and Share Links
?
Operational
SAML/SSO
?
Operational
Configuration and Management
?
Operational
Embedded Widgets
?
Operational
Customer Success Chat
?
Operational
Devices
Operational
Alerts and Notifications
Operational
Alert processing
?
Operational
Notification dispatching
?
Operational
Webhook and Integrations
?
Operational
Email notifications
?
Operational
Internet Insights collection and processing
Operational
BGP
Operational
Public BGP collection and processing
?
Operational
Private BGP Collection & Processing
?
Operational
Agent Repositories and Downloads
Operational
Ubuntu repository
?
Operational
RHEL / CentOS repository
?
Operational
Appliance downloads
?
Operational
Custom Appliance Downloads
?
Operational
Endpoint Agent downloads
?
Operational
Cloud Agents: Americas
Operational
Data Centers: AMER
?
Operational
Broadband Providers: AMER
?
Operational
Mobile Providers: AMER
?
Operational
Azure: AMER
?
Operational
AWS: AMER
?
Operational
Google Cloud: AMER
?
Operational
Alibaba Cloud: AMER
?
Operational
Cloud Agents: Europe, Middle East and Africa
Operational
Data Centers: EMEA
?
Operational
Azure: EMEA
?
Operational
AWS: EMEA
?
Operational
Google Cloud: EMEA
?
Operational
Alibaba Cloud: EMEA
?
Operational
Cloud Agents: Asia Pacific
Operational
Data Centers: APAC
?
Operational
Azure: APAC
?
Operational
AWS: APAC
?
Operational
Google Cloud: APAC
?
Operational
Alibaba Cloud: APAC
?
Operational
ThousandEyes' corporate website
Operational
ThousandEyes corporate website
?
Operational
Internet Outages Map
?
Operational
ThousandEyes for OpenTelemetry
Operational
Samknows
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
IP replacement in Copenhagen, Denmark Mar 19, 2025 11:00-14:00 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Feb 26, 2025 - 19:50 UTC
Feb 26, 2025 - 19:50 UTC
Scheduled -
Description
The Cloud Agents Operations Team will change the addresses of the Cloud Agent in the continued effort to improve quality of service. The current IP address spaces won't be used after the maintenance.
Impact
Possible missing test rounds, destination unreachable, high loss/latency/jitter
New IP address
194.99.44.192/26
2a07:a80:4:4::/64
ThousandEyes Support is available 24/7 in case you need assistance with this maintenance or the platform. You can open a new case by sending an email to support@thousandeyes.com or opening a live chat session to speak with an engineer from within app.thousandeyes.com or status.thousandeyes.com
Feb 26, 2025 - 19:49 UTC
The Cloud Agents Operations Team will change the addresses of the Cloud Agent in the continued effort to improve quality of service. The current IP address spaces won't be used after the maintenance.
Impact
Possible missing test rounds, destination unreachable, high loss/latency/jitter
New IP address
194.99.44.192/26
2a07:a80:4:4::/64
ThousandEyes Support is available 24/7 in case you need assistance with this maintenance or the platform. You can open a new case by sending an email to support@thousandeyes.com or opening a live chat session to speak with an engineer from within app.thousandeyes.com or status.thousandeyes.com
Feb 26, 2025 - 19:49 UTC
Network Maintenance in Cleveland, OH (Charter) Mar 19, 2025 19:00 - Mar 20, 2025 01:00 UTC
Description: Network Maintenance
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Start time: 2025-03-19 19:00:00 UTC
End time: 2025-03-20 01:00:00 UTC
Affected Cloud Agents:
Cleveland, OH (Charter)
Cleveland, OH - IPv6 (Charter)
Workaround: None
ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com or from status.thousandeyes.com to speak with a support engineer if you have any questions.
Posted on Mar 06, 2025 - 18:13 UTC
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Start time: 2025-03-19 19:00:00 UTC
End time: 2025-03-20 01:00:00 UTC
Affected Cloud Agents:
Cleveland, OH (Charter)
Cleveland, OH - IPv6 (Charter)
Workaround: None
ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com or from status.thousandeyes.com to speak with a support engineer if you have any questions.
Posted on Mar 06, 2025 - 18:13 UTC
IP replacement in Bucharest, Romania Mar 20, 2025 13:00-18:00 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Mar 06, 2025 - 19:33 UTC
Mar 06, 2025 - 19:33 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Mar 06, 2025 - 19:33 UTC
Mar 06, 2025 - 19:33 UTC
Scheduled -
The Cloud Agents Operations Team will change the addresses of the Cloud Agent in the continued effort to improve quality of service. The current IP address space won't be used after the maintenance
Impact
No impact is expected
Start Time: 2025-03-20 13:00 UTC
End Time: 2025-03-20 18:00 UTC
The new IPv4 address space is:
5.254.100.0/26
The IPv6 address space will be the same:
2a03:5180:0:33::/64
ThousandEyes Support is available 24/7 in case you need assistance with this maintenance or the platform. You can open a new case by sending an email to support@thousandeyes.com or opening a live chat session to speak with an engineer from within app.thousandeyes.com or status.thousandeyes.com
Mar 06, 2025 - 19:30 UTC
Impact
No impact is expected
Start Time: 2025-03-20 13:00 UTC
End Time: 2025-03-20 18:00 UTC
The new IPv4 address space is:
5.254.100.0/26
The IPv6 address space will be the same:
2a03:5180:0:33::/64
ThousandEyes Support is available 24/7 in case you need assistance with this maintenance or the platform. You can open a new case by sending an email to support@thousandeyes.com or opening a live chat session to speak with an engineer from within app.thousandeyes.com or status.thousandeyes.com
Mar 06, 2025 - 19:30 UTC
Network Maintenance in Panama City, Panama Mar 21, 2025 10:00-13:00 UTC
Description: Network device maintenance
Affected Cloud Agent:
- Panama City, Panama
- Panama City, Panama - IPv6
Start time: 2025-03-21 10:00 UTC
End time: 2025-03-21 13:00 UTC
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Workaround: None
ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com or from status.thousandeyes.com to speak with a support engineer if you have any questions.
Posted on Mar 18, 2025 - 18:35 UTC
Affected Cloud Agent:
- Panama City, Panama
- Panama City, Panama - IPv6
Start time: 2025-03-21 10:00 UTC
End time: 2025-03-21 13:00 UTC
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Workaround: None
ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com or from status.thousandeyes.com to speak with a support engineer if you have any questions.
Posted on Mar 18, 2025 - 18:35 UTC
Network Maintenance in Cape Town, South Africa Mar 22, 2025 22:00 - Mar 23, 2025 03:00 UTC
Description: Network Maintenance
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Start time: 2025-03-22 22:00:00 UTC
End time: 2025-03-23 03:00:00 UTC
Affected Cloud Agents:
Cape Town, South Africa
Cape Town, South Africa - IPv6
Posted on Mar 05, 2025 - 15:06 UTC
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Start time: 2025-03-22 22:00:00 UTC
End time: 2025-03-23 03:00:00 UTC
Affected Cloud Agents:
Cape Town, South Africa
Cape Town, South Africa - IPv6
Posted on Mar 05, 2025 - 15:06 UTC
Network Maintenance in Los Angeles, CA (Charter) Mar 25, 2025 07:00-13:00 UTC
Description: Network Maintenance
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Start time: 2025-03-25 07:00:00 UTC
End time: 2025-03-25 13:00:00 UTC
Affected Cloud Agents:
Los Angeles, CA (Charter)
Los Angeles, CA - IPv6 (Charter)
Workaround: None
ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com or from status.thousandeyes.com to speak with a support engineer if you have any questions.
Posted on Mar 06, 2025 - 18:08 UTC
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Start time: 2025-03-25 07:00:00 UTC
End time: 2025-03-25 13:00:00 UTC
Affected Cloud Agents:
Los Angeles, CA (Charter)
Los Angeles, CA - IPv6 (Charter)
Workaround: None
ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com or from status.thousandeyes.com to speak with a support engineer if you have any questions.
Posted on Mar 06, 2025 - 18:08 UTC
Network Maintenance in Osaka, Japan (IIJ) Mar 26, 2025 15:00-20:00 UTC
Description: Network Maintenance
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Start time: 2025-03-26 15:00:00 UTC
End time: 2025-03-26 20:00:00 UTC
Affected Cloud Agents:
Osaka, Japan (IIJ)
Osaka, Japan - IPv6 (IIJ)
Posted on Mar 05, 2025 - 15:16 UTC
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Start time: 2025-03-26 15:00:00 UTC
End time: 2025-03-26 20:00:00 UTC
Affected Cloud Agents:
Osaka, Japan (IIJ)
Osaka, Japan - IPv6 (IIJ)
Posted on Mar 05, 2025 - 15:16 UTC
Network Maintenance in Manchester, England (Virgin) Mar 28, 2025 00:00-06:00 UTC
Description
Affected Cloud Agent:
Manchester, England (Virgin)
Start time: 2025-03-28 00:00 UTC
End time: 2025-03-28 06:00 UTC
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Description: Network device maintenance
Workaround
None
Posted on Mar 13, 2025 - 12:21 UTC
Affected Cloud Agent:
Manchester, England (Virgin)
Start time: 2025-03-28 00:00 UTC
End time: 2025-03-28 06:00 UTC
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Description: Network device maintenance
Workaround
None
Posted on Mar 13, 2025 - 12:21 UTC
Network Maintenance in Los Angeles, CA (Charter) Mar 28, 2025 07:00-12:00 UTC
Description
Affected Cloud Agent:
Los Angeles, CA (Charter)
Los Angeles, CA - IPv6 (Charter)
Start time: 2025-03-28 07:00 UTC
End time: 2025-03-28 13:00 UTC
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Description: Network device maintenance
Workaround
None
Posted on Mar 13, 2025 - 12:19 UTC
Affected Cloud Agent:
Los Angeles, CA (Charter)
Los Angeles, CA - IPv6 (Charter)
Start time: 2025-03-28 07:00 UTC
End time: 2025-03-28 13:00 UTC
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Description: Network device maintenance
Workaround
None
Posted on Mar 13, 2025 - 12:19 UTC
IP replacement in Panama City, Panama Mar 31, 2025 13:00-18:00 UTC
The Cloud Agents Operations Team will change the addresses of the Cloud Agent in the continued effort to improve quality of service. The current IP address space won't be used after the maintenance.
When: 2025-03-31 from 13:00 to 18:00 UTC
Impact: No impact is expected
- The new IPv4 address space is:
38.165.237.0/26
- The IPv6 address space will be the same:
2800:ba0:14:b1::/64
Workaround: None
ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com or from status.thousandeyes.com to speak with a support engineer if you have any questions.
Posted on Mar 18, 2025 - 18:39 UTC
When: 2025-03-31 from 13:00 to 18:00 UTC
Impact: No impact is expected
- The new IPv4 address space is:
38.165.237.0/26
- The IPv6 address space will be the same:
2800:ba0:14:b1::/64
Workaround: None
ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com or from status.thousandeyes.com to speak with a support engineer if you have any questions.
Posted on Mar 18, 2025 - 18:39 UTC
Network Maintenance in San Jose, CA (Charter) Apr 3, 2025 07:00-13:00 UTC
Affected Cloud Agent:
- San Jose, CA (Charter)
- San Jose, CA - IPv6 (Charter)
Start time: 2025-04-03 07:00 UTC
End time: 2025-04-03 13:00 UTC
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Workaround: None
ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com or from status.thousandeyes.com to speak with a support engineer if you have any questions.
Posted on Mar 18, 2025 - 18:46 UTC
- San Jose, CA (Charter)
- San Jose, CA - IPv6 (Charter)
Start time: 2025-04-03 07:00 UTC
End time: 2025-04-03 13:00 UTC
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Workaround: None
ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com or from status.thousandeyes.com to speak with a support engineer if you have any questions.
Posted on Mar 18, 2025 - 18:46 UTC