Affected Cloud Agent: Singapore (Singtel) & Singapore - IPv6 (Singtel)
Start time: 2023-02-10 16:00 UTC
End time: 2023-02-10 22:00 UTC
Impact: Missing test rounds, destination unreachable, high loss/latency/jitter
Description: The Telco is performing maintenance in our circuit at Singapore (Singtel)
Posted on
Jan 31, 2023 - 10:35 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Jan 27, 2023 - 16:12 UTC
Scheduled -
The Cloud Agents Operations Team will perform maintenance to move the agents to more up-to-date normalized servers. This change also includes a change in the IP addresses of the Cloud Agent. The current IP address space won't be used after the maintenance.
When: 2023-02-15 from 13:00 to 21:00 UTC
Impact: No impact is expected
The new IP address space is:
209.215.146.192/26
2001:1890:1B42:E900::/104
ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com or from status.thousandeyes.com to speak with a support engineer if you have any questions.
Feb 15, 2023 - 13:00 UTC
Update -
Per the responsible Team's update, this maintenance has been moved on 16 Feb 2023.
Feb 02, 2023 - 10:17 UTC
Update -
Per the responsible Team's update, this maintenance has been moved on 2 Feb 2023.
Feb 01, 2023 - 07:34 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Jan 31, 2023 - 07:13 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Jan 31, 2023 - 07:12 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Jan 16, 2023 - 15:09 UTC
Scheduled -
Summary
The ThousandEyes Endpoint team will perform maintenance on the endpoint agent label services in the US region between 11:00 and 11:40 UTC on 2023-02-01 .
Anticipated Impact
Endpoint agent label services may be impacted for up to 40 minutes during this maintenance window. Users in the US region will observe the following behavior while services are impacted:
Users will not be able to create, modify or delete Endpoint Agent labels via the UI and APIs.
Jan 16, 2023 - 15:06 UTC