In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 24, 2026 - 09:00 UTC
Feb 24, 2026 - 09:00 UTC
Scheduled - Affected Cloud Agent:
San Francisco, CA (Trial)
Start time: 2026-02-24 09:00 UTC
End time: 2026-02-24 22:00 UTC
Impact: Missing test rounds, destination unreachable, high loss/latency/jitter
Description: The provider is changing core networking infrastructure.
Feb 24, 2026 09:00-22:00 UTC
San Francisco, CA (Trial)
Start time: 2026-02-24 09:00 UTC
End time: 2026-02-24 22:00 UTC
Impact: Missing test rounds, destination unreachable, high loss/latency/jitter
Description: The provider is changing core networking infrastructure.
Feb 24, 2026 09:00-22:00 UTC
Agent Configuration and Data Collection
Operational
Cloud and Enterprise Agents: Registration controller
Operational
Cloud and Enterprise Agents: Test assignment and configuration controller
Operational
Cloud and Enterprise Agents: Data ingress
Operational
Endpoint Agents: Test assignment and configuration controller
Operational
Endpoint Agents: Data submission collector
Operational
Connected Devices Agent Registration
Operational
Connected Devices Test Assignment
Operational
ThousandEyes Platform and API
Operational
Platform Availability
Operational
API Availability
Operational
Test data availability
Operational
Reports and Dashboards
Operational
Snapshots and Share Links
Operational
SAML/SSO
Operational
Configuration and Management
Operational
Embedded Widgets
Operational
Customer Success Chat
Operational
Devices
Operational
Usage and Billing
Operational
Event Detection
Operational
Alerts and Notifications
Operational
Alert processing
Operational
Notification dispatching
Operational
Webhook and Integrations
Operational
Email notifications
Operational
Internet Insights collection and processing
Operational
BGP
Operational
Public BGP collection and processing
Operational
Private BGP Collection & Processing
Operational
Agent Repositories and Downloads
Operational
Ubuntu repository
Operational
RHEL / CentOS repository
Operational
Appliance downloads
Operational
Custom Appliance Downloads
Operational
Endpoint Agent downloads
Operational
Cloud Agents: Americas
Operational
Data Centers: AMER
Operational
Broadband Providers: AMER
Operational
Mobile Providers: AMER
Operational
Azure: AMER
Operational
AWS: AMER
Operational
Google Cloud: AMER
Operational
Alibaba Cloud: AMER
Operational
Cloud Agents: Europe, Middle East and Africa
Operational
Data Centers: EMEA
Operational
Azure: EMEA
Operational
AWS: EMEA
Operational
Google Cloud: EMEA
Operational
Alibaba Cloud: EMEA
Operational
Cloud Agents: Asia Pacific
Operational
Data Centers: APAC
Operational
Azure: APAC
Operational
AWS: APAC
Operational
Google Cloud: APAC
Operational
Alibaba Cloud: APAC
Operational
ThousandEyes' corporate website
Operational
ThousandEyes corporate website
Operational
Internet Outages Map
Operational
ThousandEyes for OpenTelemetry
Operational
Connected Devices (Formerly SamKnows)
Operational
AI Assistant
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
IP replacement in Bangalore, India (JIO) Feb 25, 2026 04:00-15:00 UTC
The Cloud Agents Operations Team will change the addresses of the Cloud Agent in the continued effort to improve quality of service. The current IP address space won't be used after the maintenance.
When: 2026-02-25 from 04:00 to 15:00 UTC
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
The new IP address spaces are:
115.243.86.96/27
2405:203:984:599::/64
Posted on Feb 12, 2026 - 15:11 UTC
When: 2026-02-25 from 04:00 to 15:00 UTC
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
The new IP address spaces are:
115.243.86.96/27
2405:203:984:599::/64
Posted on Feb 12, 2026 - 15:11 UTC
Maintenance in Los Angeles, CA Feb 25, 2026 09:00-12:00 UTC
Affected Cloud Agents:
Los Angeles, CA
Los Angeles, CA - IPv6
Start time: 2026/02/25 09:00 UTC
End time: 2026/02/25 12:00 UTC
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Description: Provider is doing general maintenance.
Posted on Feb 20, 2026 - 02:00 UTC
Los Angeles, CA
Los Angeles, CA - IPv6
Start time: 2026/02/25 09:00 UTC
End time: 2026/02/25 12:00 UTC
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Description: Provider is doing general maintenance.
Posted on Feb 20, 2026 - 02:00 UTC
Maintenance in Dallas, TX Feb 25, 2026 15:00 - Feb 26, 2026 01:00 UTC
Affected Cloud Agents:
Dallas, TX
Dallas, TX - IPv6
Start time: 2026/02/25 15:00 UTC
End time: 2026/02/26 01:00 UTC
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Description: Provider is doing critical infrastructure upgrade.
Posted on Feb 21, 2026 - 04:48 UTC
Dallas, TX
Dallas, TX - IPv6
Start time: 2026/02/25 15:00 UTC
End time: 2026/02/26 01:00 UTC
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Description: Provider is doing critical infrastructure upgrade.
Posted on Feb 21, 2026 - 04:48 UTC
Maintenance in Frankfurt, Germany Feb 25, 2026 23:00 - Feb 26, 2026 05:00 UTC
Affected Cloud Agents:
Frankfurt, Germany
Frankfurt, Germany - IPv6
Start time: 2026/02/25 23:00 UTC
End time: 2026/02/26 05:00 UTC
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Description: Provider is doing general maintenance.
Posted on Feb 21, 2026 - 04:52 UTC
Frankfurt, Germany
Frankfurt, Germany - IPv6
Start time: 2026/02/25 23:00 UTC
End time: 2026/02/26 05:00 UTC
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Description: Provider is doing general maintenance.
Posted on Feb 21, 2026 - 04:52 UTC
Maintenance in London, England Feb 26, 2026 02:00-06:00 UTC
Affected Cloud Agents:
London, England
London, England - IPv6
Start time: 2026/02/26 02:00 UTC
End time: 2026/02/26 06:00 UTC
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Description: Provider is doing emergency maintenance.
Posted on Feb 21, 2026 - 04:53 UTC
London, England
London, England - IPv6
Start time: 2026/02/26 02:00 UTC
End time: 2026/02/26 06:00 UTC
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Description: Provider is doing emergency maintenance.
Posted on Feb 21, 2026 - 04:53 UTC
Scheduled Maintenance on ThousandEyes Platform for US1/US2 regions Feb 26, 2026 02:00-03:00 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Feb 12, 2026 - 22:17 UTC
Feb 12, 2026 - 22:17 UTC
Scheduled -
Description:
ThousandEyes team will be performing a maintenance window for US1/US2 regions.
Start time: 2026-02-26 02:00:00 UTC
End time: 2026-02-26 03:00:00 UTC
Impact:
During this scheduled maintenance window, customers in the US1/US2 regions may temporarily experience:
Account Management:
-Temporary inability to create or modify tests and agents.
-Temporary inability to modify subscription settings.
-Brief delays in viewing correct usage data and reports.
-Minor delays in billing synchronization.
Enterprise Agents Management:
- Enterprise agent check in failures.
- Test results will be not collected.
- Test assignment and rebalance of cluster will not work.
- Crash reports will be not captured.
Network and Application Synthetics:
- Snapshots will not work.
- Data display will be delayed.
- Errors might be observed under features of section "Network and Application Synthetics".
Reports:
Dashboards may experience rendering issues. Filters might not function correctly, and permission checks could fail.
BGP Tests:
-Implicit prefixes data will be not visible, under BGP views.
-BGP test settings, Updates and views may experience delays or not even show information.
Alerts:
-There will be a delay in updates to tests and in updates to associations between alert rules and tests
APIs:
-API requests may be temporarily unavailable
Workaround:None
ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com to speak with a support engineer or send an email to support@thousandeyes.com if you have any questions
Feb 06, 2026 - 18:38 UTC
ThousandEyes team will be performing a maintenance window for US1/US2 regions.
Start time: 2026-02-26 02:00:00 UTC
End time: 2026-02-26 03:00:00 UTC
Impact:
During this scheduled maintenance window, customers in the US1/US2 regions may temporarily experience:
Account Management:
-Temporary inability to create or modify tests and agents.
-Temporary inability to modify subscription settings.
-Brief delays in viewing correct usage data and reports.
-Minor delays in billing synchronization.
Enterprise Agents Management:
- Enterprise agent check in failures.
- Test results will be not collected.
- Test assignment and rebalance of cluster will not work.
- Crash reports will be not captured.
Network and Application Synthetics:
- Snapshots will not work.
- Data display will be delayed.
- Errors might be observed under features of section "Network and Application Synthetics".
Reports:
Dashboards may experience rendering issues. Filters might not function correctly, and permission checks could fail.
BGP Tests:
-Implicit prefixes data will be not visible, under BGP views.
-BGP test settings, Updates and views may experience delays or not even show information.
Alerts:
-There will be a delay in updates to tests and in updates to associations between alert rules and tests
APIs:
-API requests may be temporarily unavailable
Workaround:None
ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com to speak with a support engineer or send an email to support@thousandeyes.com if you have any questions
Feb 06, 2026 - 18:38 UTC
Planned Maintenance - Endpoint Local Networks PROD US1 Feb 26, 2026 17:00-19:00 UTC
Update -
The time of this maintenance window was moved to 2026-Feb-26 between 17:00 and 19:00 UTC
Feb 21, 2026 - 09:35 UTC
Feb 21, 2026 - 09:35 UTC
Scheduled -
The ThousandEyes Endpoint Agent, Data Visualization, Streaming, Unified Platform, Data Engineering, and Datastores teams will perform maintenance on their services between 17:00 and 19:00 UTC on 2026-Feb-24. This maintenance will impact US1 (us-west-1) only.
Anticipated Impact
Endpoint Agent services may be impacted for up to 30 minutes during this maintenance window. Users will observe the following behavior while services are impacted:
Delayed data in Endpoint Agents > Views > Local Networks Views (Public API included)
Delayed data in Agent Views > Local Networks metrics (Public API included)
Delayed data in Dashboards
Delayed Endpoint Local Networks data in OTel streams
No data will be lost during this maintenance.
Feb 19, 2026 - 12:13 UTC
Anticipated Impact
Endpoint Agent services may be impacted for up to 30 minutes during this maintenance window. Users will observe the following behavior while services are impacted:
Delayed data in Endpoint Agents > Views > Local Networks Views (Public API included)
Delayed data in Agent Views > Local Networks metrics (Public API included)
Delayed data in Dashboards
Delayed Endpoint Local Networks data in OTel streams
No data will be lost during this maintenance.
Feb 19, 2026 - 12:13 UTC
Maintenance in Chicago, IL (Charter) Mar 4, 2026 06:00-12:00 UTC
Affected Cloud Agent:
Chicago, IL (Charter)
Chicago, IL - IPv6 (Charter)
Start time: 2026-03-04 06:00 UTC
End time: 2026-03-04 12:00 UTC
Impact: Missing test rounds, destination unreachable, high loss/latency/jitter
Description: The provider is doing network maintenance.
Posted on Feb 21, 2026 - 04:59 UTC
Chicago, IL (Charter)
Chicago, IL - IPv6 (Charter)
Start time: 2026-03-04 06:00 UTC
End time: 2026-03-04 12:00 UTC
Impact: Missing test rounds, destination unreachable, high loss/latency/jitter
Description: The provider is doing network maintenance.
Posted on Feb 21, 2026 - 04:59 UTC
Scheduled Maintenance on ThousandEyes Platform for US1 and US2 regions Mar 5, 2026 02:00-03:30 UTC
Description:
ThousandEyes team will be performing a maintenance window for US1 and US2 regions
Start time: 2026-03-05 02:00:00 UTC
End time: 2026-03-05 03:30:00 UTC
Impact:
During this scheduled maintenance window, customers in the US1 and US2 regions may temporarily experience:
Account Management:
-Temporary inability to modify subscription settings
-Minor delays in billing synchronization
-Delays in viewing correct usage data and reports
Network and Application Synthetics:
- Agent settings page will be temporarily unavailable.
- Tests updates and creation will not work.
- Snapshots on views will not work.
- Views page will not work.
- Data collected by test or reported by agents will be delayed but no will be not lost.
- Label creation or association may fail.
- Create or update enterprise agents may fail.
Endpoint Experience:
- Scheduled, Dynamic Tests and Local Networks data may be temporarily unavailable or may not show location and ASN information.
- Label creation or association may fail.
Dashboards:
-Dashboard creation for cloud and enterprise agent data and loading might face issues.
-Delayed data on dashboards.
-Scheduled snapshot creation might fail and delay in snapshot emails.
BGP Tests:
-Implicit and explicit prefixes data will be not visible, under BGP views.
-BGP updates may experience delays
-Delays or failure when adding new private monitors.
-BGP views will experience delays.
Alerts:
-There will be a delay or failures in updates to tests and in updates to associations between alert rules and tests.
-Alert notification may experience delays
Integrations:
-New integrations cannot be created.
APIs:
-API requests may be temporarily unavailable
Workaround:None
ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com to speak with a support engineer or send an email to support@thousandeyes.com if you have any questions
Posted on Feb 16, 2026 - 23:07 UTC
ThousandEyes team will be performing a maintenance window for US1 and US2 regions
Start time: 2026-03-05 02:00:00 UTC
End time: 2026-03-05 03:30:00 UTC
Impact:
During this scheduled maintenance window, customers in the US1 and US2 regions may temporarily experience:
Account Management:
-Temporary inability to modify subscription settings
-Minor delays in billing synchronization
-Delays in viewing correct usage data and reports
Network and Application Synthetics:
- Agent settings page will be temporarily unavailable.
- Tests updates and creation will not work.
- Snapshots on views will not work.
- Views page will not work.
- Data collected by test or reported by agents will be delayed but no will be not lost.
- Label creation or association may fail.
- Create or update enterprise agents may fail.
Endpoint Experience:
- Scheduled, Dynamic Tests and Local Networks data may be temporarily unavailable or may not show location and ASN information.
- Label creation or association may fail.
Dashboards:
-Dashboard creation for cloud and enterprise agent data and loading might face issues.
-Delayed data on dashboards.
-Scheduled snapshot creation might fail and delay in snapshot emails.
BGP Tests:
-Implicit and explicit prefixes data will be not visible, under BGP views.
-BGP updates may experience delays
-Delays or failure when adding new private monitors.
-BGP views will experience delays.
Alerts:
-There will be a delay or failures in updates to tests and in updates to associations between alert rules and tests.
-Alert notification may experience delays
Integrations:
-New integrations cannot be created.
APIs:
-API requests may be temporarily unavailable
Workaround:None
ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com to speak with a support engineer or send an email to support@thousandeyes.com if you have any questions
Posted on Feb 16, 2026 - 23:07 UTC
Network Maintenance in Chennai, India (Bharti Airtel) Mar 5, 2026 18:30 - Mar 6, 2026 00:30 UTC
Network Maintenance
Start time: 2026-03-05 18:30:00 UTC
End time: 2026-03-06 00:30:00 UTC
Affected Cloud Agents:
Chennai, India (Bharti Airtel)
Chennai, India - IPv6 (Bharti Airtel)
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Workaround: None
ThousandEyes Support is available 24/7. If you need assistance or have any questions, feel free to send an email to support@thousandeyes.com or opening a live chat session to speak with an engineer from within app.thousandeyes.com.
Posted on Feb 23, 2026 - 23:55 UTC
Start time: 2026-03-05 18:30:00 UTC
End time: 2026-03-06 00:30:00 UTC
Affected Cloud Agents:
Chennai, India (Bharti Airtel)
Chennai, India - IPv6 (Bharti Airtel)
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Workaround: None
ThousandEyes Support is available 24/7. If you need assistance or have any questions, feel free to send an email to support@thousandeyes.com or opening a live chat session to speak with an engineer from within app.thousandeyes.com.
Posted on Feb 23, 2026 - 23:55 UTC
Network Maintenance in Chicago, IL (Charter) Mar 6, 2026 06:00-12:00 UTC
Network Maintenance
Start time: 2026-03-06 06:00:00 UTC
End time: 2026-03-06 12:00:00 UTC
Affected Cloud Agents:
Chicago, IL (Charter)
Chicago, IL - IPv6 (Charter)
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Workaround: None
ThousandEyes Support is available 24/7. If you need assistance or have any questions, feel free to send an email to support@thousandeyes.com or opening a live chat session to speak with an engineer from within app.thousandeyes.com.
Posted on Feb 13, 2026 - 18:45 UTC
Start time: 2026-03-06 06:00:00 UTC
End time: 2026-03-06 12:00:00 UTC
Affected Cloud Agents:
Chicago, IL (Charter)
Chicago, IL - IPv6 (Charter)
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Workaround: None
ThousandEyes Support is available 24/7. If you need assistance or have any questions, feel free to send an email to support@thousandeyes.com or opening a live chat session to speak with an engineer from within app.thousandeyes.com.
Posted on Feb 13, 2026 - 18:45 UTC
Maintenance in Ashburn, VA (Charter) Mar 10, 2026 05:00-11:00 UTC
Affected Cloud Agent:
Ashburn, VA (Charter)
Ashburn, VA - IPv6 (Charter)
Start time: 2026-03-10 05:00 UTC
End time: 2026-03-10 11:00 UTC
Impact: Missing test rounds, destination unreachable, high loss/latency/jitter
Description: The provider is doing network maintenance.
Posted on Feb 21, 2026 - 04:56 UTC
Ashburn, VA (Charter)
Ashburn, VA - IPv6 (Charter)
Start time: 2026-03-10 05:00 UTC
End time: 2026-03-10 11:00 UTC
Impact: Missing test rounds, destination unreachable, high loss/latency/jitter
Description: The provider is doing network maintenance.
Posted on Feb 21, 2026 - 04:56 UTC
Network Maintenance in Singapore (Singtel) Mar 13, 2026 17:00-21:00 UTC
Description: Network Maintenance
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Start time: 2026-03-13 17:00:00 UTC
End time: 2026-03-13 21:00:00 UTC
Affected Cloud Agents:
Singapore (Singtel)
Singapore - IPv6 (Singtel)
Posted on Feb 03, 2026 - 14:17 UTC
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Start time: 2026-03-13 17:00:00 UTC
End time: 2026-03-13 21:00:00 UTC
Affected Cloud Agents:
Singapore (Singtel)
Singapore - IPv6 (Singtel)
Posted on Feb 03, 2026 - 14:17 UTC