All Systems Operational
Agent Configuration and Data Collection Operational
90 days ago
100.0 % uptime
Today
Cloud and Enterprise Agents: Registration controller ? Operational
90 days ago
100.0 % uptime
Today
Cloud and Enterprise Agents: Test assignment and configuration controller ? Operational
90 days ago
100.0 % uptime
Today
Cloud and Enterprise Agents: Data ingress ? Operational
90 days ago
100.0 % uptime
Today
Endpoint Agents: Test assignment and configuration controller ? Operational
90 days ago
100.0 % uptime
Today
Endpoint Agents: Data submission collector ? Operational
90 days ago
100.0 % uptime
Today
Connected Devices Agent Registration Operational
90 days ago
100.0 % uptime
Today
Connected Devices Test Assignment Operational
90 days ago
100.0 % uptime
Today
ThousandEyes Platform and API Operational
90 days ago
100.0 % uptime
Today
Platform Availability ? Operational
90 days ago
100.0 % uptime
Today
API Availability ? Operational
90 days ago
100.0 % uptime
Today
Test data availability ? Operational
90 days ago
100.0 % uptime
Today
Reports and Dashboards ? Operational
90 days ago
100.0 % uptime
Today
Snapshots and Share Links ? Operational
90 days ago
100.0 % uptime
Today
SAML/SSO ? Operational
90 days ago
100.0 % uptime
Today
Configuration and Management ? Operational
90 days ago
100.0 % uptime
Today
Embedded Widgets ? Operational
90 days ago
100.0 % uptime
Today
Customer Success Chat ? Operational
90 days ago
100.0 % uptime
Today
Devices Operational
90 days ago
100.0 % uptime
Today
Alerts and Notifications Operational
90 days ago
100.0 % uptime
Today
Alert processing ? Operational
90 days ago
100.0 % uptime
Today
Notification dispatching ? Operational
90 days ago
100.0 % uptime
Today
Webhook and Integrations ? Operational
90 days ago
100.0 % uptime
Today
Email notifications ? Operational
90 days ago
100.0 % uptime
Today
Internet Insights collection and processing Operational
90 days ago
100.0 % uptime
Today
BGP Operational
90 days ago
100.0 % uptime
Today
Public BGP collection and processing ? Operational
90 days ago
100.0 % uptime
Today
Private BGP Collection & Processing ? Operational
90 days ago
100.0 % uptime
Today
Agent Repositories and Downloads Operational
90 days ago
100.0 % uptime
Today
Ubuntu repository ? Operational
90 days ago
100.0 % uptime
Today
RHEL / CentOS repository ? Operational
90 days ago
100.0 % uptime
Today
Appliance downloads ? Operational
90 days ago
100.0 % uptime
Today
Custom Appliance Downloads ? Operational
90 days ago
100.0 % uptime
Today
Endpoint Agent downloads ? Operational
90 days ago
100.0 % uptime
Today
Cloud Agents: Americas Operational
Data Centers: AMER ? Operational
Broadband Providers: AMER ? Operational
Mobile Providers: AMER ? Operational
Azure: AMER ? Operational
AWS: AMER ? Operational
Google Cloud: AMER ? Operational
Alibaba Cloud: AMER ? Operational
Cloud Agents: Europe, Middle East and Africa Operational
Data Centers: EMEA ? Operational
Azure: EMEA ? Operational
AWS: EMEA ? Operational
Google Cloud: EMEA ? Operational
Alibaba Cloud: EMEA ? Operational
Cloud Agents: Asia Pacific Operational
Data Centers: APAC ? Operational
Azure: APAC ? Operational
AWS: APAC ? Operational
Google Cloud: APAC ? Operational
Alibaba Cloud: APAC ? Operational
ThousandEyes' corporate website Operational
90 days ago
100.0 % uptime
Today
ThousandEyes corporate website ? Operational
90 days ago
100.0 % uptime
Today
Internet Outages Map ? Operational
90 days ago
100.0 % uptime
Today
ThousandEyes for OpenTelemetry Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Maintenance window for Alerting. Aug 28, 2024 18:00-22:00 UTC
Description:

During this below time frame alerts for test types DNS, Agent to Server, HTTP, Web Transaction, PathTrace and Endpoint tests might be delayed for up to 45 mins.

Start time: 2024-08-28 18:00:00 UTC
End time: 2024-08-288 22:00:00 UTC

Posted on Aug 23, 2024 - 22:53 UTC
Summary
The ThousandEyes Subscription Management team will perform maintenance on usage services between 21:30 and 22:30 UTC on 2024-09-05.


Anticipated Impact
Usage services in US region may be impacted for up to 60 minutes during this maintenance window. Users will observe the following behaviour while services are impacted:

->Usage numbers on Usage and Billing page for Endpoint Agent Licenses may not reflect the most recent numbers.

->Usage API for Endpoint Agent Licenses, Cloud Agents, Enterprise Agents may not reflect the most recent numbers.

->Usage numbers on Usage and Billing page for Cloud and Enterprise agents may not reflect the most recent numbers

->Test creation or update may not work during this time as it may not reflect the right numbers

->User may not see the right numbers on Quotas page for Endpoint Agent Licenses, Cloud Agents & Enterprise Agents

Posted on Sep 05, 2024 - 21:30 UTC
General maintenance.

Start time: 2024-10-06 04:00 UTC

End time: 2024-10-06 08:00 UTC

Affected Cloud Agents:

New York, NY

New York, NY - IPv6

New York, NY (Cogent)

New York, NY - IPv6 (Cogent)

Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter

Workaround: None

ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com or from status.thousandeyes.com to speak with a support engineer if you have any questions.

Posted on Oct 04, 2024 - 21:33 UTC
Maintenance in Cape Town, South Africa Oct 6, 2024 22:00-22:30 UTC
DC is doing network maintenance.

Start time: 2024-10-06 22:00 UTC

End time: 2024-10-06 22:30 UTC

Affected Cloud Agents:

Cape Town, South Africa

Cape Town, South Africa - IPv6

Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter

Workaround: None

ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com or from status.thousandeyes.com to speak with a support engineer if you have any questions.

Posted on Oct 04, 2024 - 21:24 UTC
Planned maintenance on Cloud and Enterprise services in the US1 region.

Start Time: 2024-10-07 13:00 UTC

End Time: 2024-10-07 19:00 UTC

Impact:

- Test data from all Cloud and Enterprise Agents test types could get delayed

- Alerts can be delayed

- Dashboards could show stale data

No data will be lost during this maintenance.

Workaround: none

ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com or from status.thousandeyes.com to speak with a support engineer if you have any questions.

Posted on Oct 03, 2024 - 17:02 UTC
Maintenance in Singapore (Trial) Oct 8, 2024 16:00-21:00 UTC
Planned Maintenance.

Affected Cloud Agent:

Singapore (Trial)

Singapore - IPv6 (Trial)

Start time: 2024-10-08 16:00 UTC

End time: 2024-10-08 21:00 UTC

Impact: Missing test rounds, destination unreachable, high loss/latency/jitter

Workaround: None

ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com or from status.thousandeyes.com to speak with a support engineer if you have any questions.

Posted on Oct 04, 2024 - 21:36 UTC
Maintenance in Toronto, Canada Oct 10, 2024 03:00 - Oct 11, 2024 07:00 UTC
Affected Cloud Agents:
- Toronto, Canada
- Toronto, Canada - IPv6

Start time: 2024/10/10 03:00 UTC
End time: 2024/10/11 07:00 UTC

Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter

Workaround: None

ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com or from status.thousandeyes.com to speak with a support engineer if you have any questions.

Posted on Oct 02, 2024 - 15:32 UTC
Maintenance in Brooklyn, NY Oct 10, 2024 04:00-10:00 UTC
Description:
Network device maintenance

Affected Cloud Agents:

Brooklyn, NY
Brooklyn, NY - IPv6

Start time: 2024-10-10 04:00 UTC
End time: 2024-10-10 10:00 UTC

Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter

Workaround: none

Posted on Sep 26, 2024 - 17:05 UTC
Maintenance in Dallas, TX Oct 10, 2024 05:00-11:00 UTC
General maintenance.

Affected Cloud Agents:

Dallas, TX

Dallas, TX - IPv6

Start time: 2024-10-10 05:00 UTC

End time: 2024-10-10 11:00 UTC

Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter

Workaround: None

ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com or from status.thousandeyes.com to speak with a support engineer if you have any questions.

Posted on Oct 04, 2024 - 21:43 UTC
Maintenance in Boise, ID Oct 11, 2024 03:00-10:00 UTC
Description:
DC is doing network maintenance.

Affected Cloud Agents:
Boise, ID
Boise, ID - IPv6

Start time: 2024/10/11 03:00 UTC
End time: 2024/10/11 10:00 UTC

Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter

Workaround: none

Posted on Oct 04, 2024 - 21:42 UTC
Network maintenance.