All Systems Operational
Agent Configuration and Data Collection
Operational
Cloud and Enterprise Agents: Registration controller
Operational
Cloud and Enterprise Agents: Test assignment and configuration controller
Operational
Cloud and Enterprise Agents: Data ingress
Operational
Endpoint Agents: Test assignment and configuration controller
Operational
Endpoint Agents: Data submission collector
Operational
Connected Devices Agent Registration
Operational
Connected Devices Test Assignment
Operational
ThousandEyes Platform and API
Operational
Platform Availability
Operational
API Availability
Operational
Test data availability
Operational
Reports and Dashboards
Operational
Snapshots and Share Links
Operational
SAML/SSO
Operational
Configuration and Management
Operational
Embedded Widgets
Operational
Customer Success Chat
Operational
Devices
Operational
Usage and Billing
Operational
Event Detection
Operational
Alerts and Notifications
Operational
Alert processing
Operational
Notification dispatching
Operational
Webhook and Integrations
Operational
Email notifications
Operational
Internet Insights collection and processing
Operational
BGP
Operational
Public BGP collection and processing
Operational
Private BGP Collection & Processing
Operational
Agent Repositories and Downloads
Operational
Ubuntu repository
Operational
RHEL / CentOS repository
Operational
Appliance downloads
Operational
Custom Appliance Downloads
Operational
Endpoint Agent downloads
Operational
Cloud Agents: Americas
Operational
Data Centers: AMER
Operational
Broadband Providers: AMER
Operational
Mobile Providers: AMER
Operational
Azure: AMER
Operational
AWS: AMER
Operational
Google Cloud: AMER
Operational
Alibaba Cloud: AMER
Operational
Cloud Agents: Europe, Middle East and Africa
Operational
Data Centers: EMEA
Operational
Azure: EMEA
Operational
AWS: EMEA
Operational
Google Cloud: EMEA
Operational
Alibaba Cloud: EMEA
Operational
Cloud Agents: Asia Pacific
Operational
Data Centers: APAC
Operational
Azure: APAC
Operational
AWS: APAC
Operational
Google Cloud: APAC
Operational
Alibaba Cloud: APAC
Operational
ThousandEyes' corporate website
Operational
ThousandEyes corporate website
Operational
Internet Outages Map
Operational
ThousandEyes for OpenTelemetry
Operational
Connected Devices (Formerly SamKnows)
Operational
AI Assistant
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Scheduled Maintenance on ThousandEyes Platform for EU region Feb 19, 2026 17:00-18:00 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Feb 12, 2026 - 22:12 UTC
Feb 12, 2026 - 22:12 UTC
Scheduled -
Description:
ThousandEyes team will be performing a maintenance window for EU region.
Start time: 2026-02-19 17:00:00 UTC
End time: 2026-02-19 18:00:00 UTC
Impact:
During this scheduled maintenance window, customers in the EU1 region may temporarily experience:
Account Management:
-Temporary inability to create or modify tests and agents.
-Temporary inability to modify subscription settings.
-Brief delays in viewing correct usage data and reports.
-Minor delays in billing synchronization.
Enterprise Agents Management:
- Enterprise agent check in failures.
- Test results will be not collected.
- Test assignment and rebalance of cluster will not work.
- Crash reports will be not captured.
Network and Application Synthetics:
- Snapshots will not work.
- Data display will be delayed.
- Errors might be observed under features of section "Network and Application Synthetics".
Reports:
Dashboards may experience rendering issues. Filters might not function correctly, and permission checks could fail.
BGP Tests:
-Implicit prefixes data will be not visible, under BGP views.
-BGP test settings, Updates and views may experience delays or not even show information.
Alerts:
-There will be a delay in updates to tests and in updates to associations between alert rules and tests
APIs:
-API requests may be temporarily unavailable
Workaround:None
ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com to speak with a support engineer or send an email to support@thousandeyes.com if you have any questions
Feb 06, 2026 - 18:34 UTC
ThousandEyes team will be performing a maintenance window for EU region.
Start time: 2026-02-19 17:00:00 UTC
End time: 2026-02-19 18:00:00 UTC
Impact:
During this scheduled maintenance window, customers in the EU1 region may temporarily experience:
Account Management:
-Temporary inability to create or modify tests and agents.
-Temporary inability to modify subscription settings.
-Brief delays in viewing correct usage data and reports.
-Minor delays in billing synchronization.
Enterprise Agents Management:
- Enterprise agent check in failures.
- Test results will be not collected.
- Test assignment and rebalance of cluster will not work.
- Crash reports will be not captured.
Network and Application Synthetics:
- Snapshots will not work.
- Data display will be delayed.
- Errors might be observed under features of section "Network and Application Synthetics".
Reports:
Dashboards may experience rendering issues. Filters might not function correctly, and permission checks could fail.
BGP Tests:
-Implicit prefixes data will be not visible, under BGP views.
-BGP test settings, Updates and views may experience delays or not even show information.
Alerts:
-There will be a delay in updates to tests and in updates to associations between alert rules and tests
APIs:
-API requests may be temporarily unavailable
Workaround:None
ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com to speak with a support engineer or send an email to support@thousandeyes.com if you have any questions
Feb 06, 2026 - 18:34 UTC
Scheduled Maintenance on ThousandEyes Platform for EU region Feb 24, 2026 17:00-18:30 UTC
Description:
ThousandEyes team will be performing a maintenance window for EU region.
Start time: 2026-02-24 17:00:00 UTC
End time: 2026-02-24 18:30:00 UTC
Impact:
During this scheduled maintenance window, customers in the EU1 region may temporarily experience:
Account Management:
-Temporary inability to modify subscription settings
-Minor delays in billing synchronization
-Delays in viewing correct usage data and reports
Network and Application Synthetics:
- Agent settings page will be temporarily unavailable.
- Tests updates and creation will not work.
- Snapshots on views will not work.
- Views page will not work.
- Data collected by test or reported by agents will be delayed but no will be not lost.
- Label creation or association may fail.
- Create or update enterprise agents may fail.
Endpoint Experience:
- Scheduled, Dynamic Tests and Local Networks data may be temporarily unavailable or may not show location and ASN information.
- Label creation or association may fail.
Dashboards:
-Dashboard creation for cloud and enterprise agent data and loading might face issues.
-Delayed data on dashboards.
-Scheduled snapshot creation might fail and delay in snapshot emails.
BGP Tests:
-Implicit and explicit prefixes data will be not visible, under BGP views.
-BGP updates may experience delays
-Delays or failure when adding new private monitors.
-BGP views will experience delays.
Alerts:
-There will be a delay or failures in updates to tests and in updates to associations between alert rules and tests.
-Alert notification may experience delays
Integrations:
-New integrations cannot be created.
APIs:
-API requests may be temporarily unavailable
Workaround:None
ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com to speak with a support engineer or send an email to support@thousandeyes.com if you have any questions
Posted on Feb 16, 2026 - 23:00 UTC
ThousandEyes team will be performing a maintenance window for EU region.
Start time: 2026-02-24 17:00:00 UTC
End time: 2026-02-24 18:30:00 UTC
Impact:
During this scheduled maintenance window, customers in the EU1 region may temporarily experience:
Account Management:
-Temporary inability to modify subscription settings
-Minor delays in billing synchronization
-Delays in viewing correct usage data and reports
Network and Application Synthetics:
- Agent settings page will be temporarily unavailable.
- Tests updates and creation will not work.
- Snapshots on views will not work.
- Views page will not work.
- Data collected by test or reported by agents will be delayed but no will be not lost.
- Label creation or association may fail.
- Create or update enterprise agents may fail.
Endpoint Experience:
- Scheduled, Dynamic Tests and Local Networks data may be temporarily unavailable or may not show location and ASN information.
- Label creation or association may fail.
Dashboards:
-Dashboard creation for cloud and enterprise agent data and loading might face issues.
-Delayed data on dashboards.
-Scheduled snapshot creation might fail and delay in snapshot emails.
BGP Tests:
-Implicit and explicit prefixes data will be not visible, under BGP views.
-BGP updates may experience delays
-Delays or failure when adding new private monitors.
-BGP views will experience delays.
Alerts:
-There will be a delay or failures in updates to tests and in updates to associations between alert rules and tests.
-Alert notification may experience delays
Integrations:
-New integrations cannot be created.
APIs:
-API requests may be temporarily unavailable
Workaround:None
ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com to speak with a support engineer or send an email to support@thousandeyes.com if you have any questions
Posted on Feb 16, 2026 - 23:00 UTC
IP replacement in Bangalore, India (JIO) Feb 25, 2026 04:00-15:00 UTC
The Cloud Agents Operations Team will change the addresses of the Cloud Agent in the continued effort to improve quality of service. The current IP address space won't be used after the maintenance.
When: 2026-02-25 from 04:00 to 15:00 UTC
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
The new IP address spaces are:
115.243.86.96/27
2405:203:984:599::/64
Posted on Feb 12, 2026 - 15:11 UTC
When: 2026-02-25 from 04:00 to 15:00 UTC
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
The new IP address spaces are:
115.243.86.96/27
2405:203:984:599::/64
Posted on Feb 12, 2026 - 15:11 UTC
Scheduled Maintenance on ThousandEyes Platform for US1/US2 regions Feb 26, 2026 02:00-03:00 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Feb 12, 2026 - 22:17 UTC
Feb 12, 2026 - 22:17 UTC
Scheduled -
Description:
ThousandEyes team will be performing a maintenance window for US1/US2 regions.
Start time: 2026-02-26 02:00:00 UTC
End time: 2026-02-26 03:00:00 UTC
Impact:
During this scheduled maintenance window, customers in the US1/US2 regions may temporarily experience:
Account Management:
-Temporary inability to create or modify tests and agents.
-Temporary inability to modify subscription settings.
-Brief delays in viewing correct usage data and reports.
-Minor delays in billing synchronization.
Enterprise Agents Management:
- Enterprise agent check in failures.
- Test results will be not collected.
- Test assignment and rebalance of cluster will not work.
- Crash reports will be not captured.
Network and Application Synthetics:
- Snapshots will not work.
- Data display will be delayed.
- Errors might be observed under features of section "Network and Application Synthetics".
Reports:
Dashboards may experience rendering issues. Filters might not function correctly, and permission checks could fail.
BGP Tests:
-Implicit prefixes data will be not visible, under BGP views.
-BGP test settings, Updates and views may experience delays or not even show information.
Alerts:
-There will be a delay in updates to tests and in updates to associations between alert rules and tests
APIs:
-API requests may be temporarily unavailable
Workaround:None
ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com to speak with a support engineer or send an email to support@thousandeyes.com if you have any questions
Feb 06, 2026 - 18:38 UTC
ThousandEyes team will be performing a maintenance window for US1/US2 regions.
Start time: 2026-02-26 02:00:00 UTC
End time: 2026-02-26 03:00:00 UTC
Impact:
During this scheduled maintenance window, customers in the US1/US2 regions may temporarily experience:
Account Management:
-Temporary inability to create or modify tests and agents.
-Temporary inability to modify subscription settings.
-Brief delays in viewing correct usage data and reports.
-Minor delays in billing synchronization.
Enterprise Agents Management:
- Enterprise agent check in failures.
- Test results will be not collected.
- Test assignment and rebalance of cluster will not work.
- Crash reports will be not captured.
Network and Application Synthetics:
- Snapshots will not work.
- Data display will be delayed.
- Errors might be observed under features of section "Network and Application Synthetics".
Reports:
Dashboards may experience rendering issues. Filters might not function correctly, and permission checks could fail.
BGP Tests:
-Implicit prefixes data will be not visible, under BGP views.
-BGP test settings, Updates and views may experience delays or not even show information.
Alerts:
-There will be a delay in updates to tests and in updates to associations between alert rules and tests
APIs:
-API requests may be temporarily unavailable
Workaround:None
ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com to speak with a support engineer or send an email to support@thousandeyes.com if you have any questions
Feb 06, 2026 - 18:38 UTC
Scheduled Maintenance on ThousandEyes Platform for US1 and US2 regions Mar 5, 2026 02:00-03:30 UTC
Description:
ThousandEyes team will be performing a maintenance window for US1 and US2 regions
Start time: 2026-03-05 02:00:00 UTC
End time: 2026-03-05 03:30:00 UTC
Impact:
During this scheduled maintenance window, customers in the US1 and US2 regions may temporarily experience:
Account Management:
-Temporary inability to modify subscription settings
-Minor delays in billing synchronization
-Delays in viewing correct usage data and reports
Network and Application Synthetics:
- Agent settings page will be temporarily unavailable.
- Tests updates and creation will not work.
- Snapshots on views will not work.
- Views page will not work.
- Data collected by test or reported by agents will be delayed but no will be not lost.
- Label creation or association may fail.
- Create or update enterprise agents may fail.
Endpoint Experience:
- Scheduled, Dynamic Tests and Local Networks data may be temporarily unavailable or may not show location and ASN information.
- Label creation or association may fail.
Dashboards:
-Dashboard creation for cloud and enterprise agent data and loading might face issues.
-Delayed data on dashboards.
-Scheduled snapshot creation might fail and delay in snapshot emails.
BGP Tests:
-Implicit and explicit prefixes data will be not visible, under BGP views.
-BGP updates may experience delays
-Delays or failure when adding new private monitors.
-BGP views will experience delays.
Alerts:
-There will be a delay or failures in updates to tests and in updates to associations between alert rules and tests.
-Alert notification may experience delays
Integrations:
-New integrations cannot be created.
APIs:
-API requests may be temporarily unavailable
Workaround:None
ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com to speak with a support engineer or send an email to support@thousandeyes.com if you have any questions
Posted on Feb 16, 2026 - 23:07 UTC
ThousandEyes team will be performing a maintenance window for US1 and US2 regions
Start time: 2026-03-05 02:00:00 UTC
End time: 2026-03-05 03:30:00 UTC
Impact:
During this scheduled maintenance window, customers in the US1 and US2 regions may temporarily experience:
Account Management:
-Temporary inability to modify subscription settings
-Minor delays in billing synchronization
-Delays in viewing correct usage data and reports
Network and Application Synthetics:
- Agent settings page will be temporarily unavailable.
- Tests updates and creation will not work.
- Snapshots on views will not work.
- Views page will not work.
- Data collected by test or reported by agents will be delayed but no will be not lost.
- Label creation or association may fail.
- Create or update enterprise agents may fail.
Endpoint Experience:
- Scheduled, Dynamic Tests and Local Networks data may be temporarily unavailable or may not show location and ASN information.
- Label creation or association may fail.
Dashboards:
-Dashboard creation for cloud and enterprise agent data and loading might face issues.
-Delayed data on dashboards.
-Scheduled snapshot creation might fail and delay in snapshot emails.
BGP Tests:
-Implicit and explicit prefixes data will be not visible, under BGP views.
-BGP updates may experience delays
-Delays or failure when adding new private monitors.
-BGP views will experience delays.
Alerts:
-There will be a delay or failures in updates to tests and in updates to associations between alert rules and tests.
-Alert notification may experience delays
Integrations:
-New integrations cannot be created.
APIs:
-API requests may be temporarily unavailable
Workaround:None
ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com to speak with a support engineer or send an email to support@thousandeyes.com if you have any questions
Posted on Feb 16, 2026 - 23:07 UTC
Network Maintenance in Chicago, IL (Charter) Mar 6, 2026 06:00-12:00 UTC
Network Maintenance
Start time: 2026-03-06 06:00:00 UTC
End time: 2026-03-06 12:00:00 UTC
Affected Cloud Agents:
Chicago, IL (Charter)
Chicago, IL - IPv6 (Charter)
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Workaround: None
ThousandEyes Support is available 24/7. If you need assistance or have any questions, feel free to send an email to support@thousandeyes.com or opening a live chat session to speak with an engineer from within app.thousandeyes.com.
Posted on Feb 13, 2026 - 18:45 UTC
Start time: 2026-03-06 06:00:00 UTC
End time: 2026-03-06 12:00:00 UTC
Affected Cloud Agents:
Chicago, IL (Charter)
Chicago, IL - IPv6 (Charter)
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Workaround: None
ThousandEyes Support is available 24/7. If you need assistance or have any questions, feel free to send an email to support@thousandeyes.com or opening a live chat session to speak with an engineer from within app.thousandeyes.com.
Posted on Feb 13, 2026 - 18:45 UTC
Network Maintenance in Singapore (Singtel) Mar 13, 2026 17:00-21:00 UTC
Description: Network Maintenance
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Start time: 2026-03-13 17:00:00 UTC
End time: 2026-03-13 21:00:00 UTC
Affected Cloud Agents:
Singapore (Singtel)
Singapore - IPv6 (Singtel)
Posted on Feb 03, 2026 - 14:17 UTC
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Start time: 2026-03-13 17:00:00 UTC
End time: 2026-03-13 21:00:00 UTC
Affected Cloud Agents:
Singapore (Singtel)
Singapore - IPv6 (Singtel)
Posted on Feb 03, 2026 - 14:17 UTC