All Systems Operational
Agent Configuration and Data Collection
Operational
Cloud and Enterprise Agents: Registration controller
?
Operational
Cloud and Enterprise Agents: Test assignment and configuration controller
?
Operational
Cloud and Enterprise Agents: Data ingress
?
Operational
Endpoint Agents: Test assignment and configuration controller
?
Operational
Endpoint Agents: Data submission collector
?
Operational
Connected Devices Agent Registration
Operational
Connected Devices Test Assignment
Operational
ThousandEyes Platform and API
Operational
Platform Availability
?
Operational
API Availability
?
Operational
Test data availability
?
Operational
Reports and Dashboards
?
Operational
Snapshots and Share Links
?
Operational
SAML/SSO
?
Operational
Configuration and Management
?
Operational
Embedded Widgets
?
Operational
Customer Success Chat
?
Operational
Devices
Operational
Alerts and Notifications
Operational
Alert processing
?
Operational
Notification dispatching
?
Operational
Webhook and Integrations
?
Operational
Email notifications
?
Operational
Internet Insights collection and processing
Operational
BGP
Operational
Public BGP collection and processing
?
Operational
Private BGP Collection & Processing
?
Operational
Agent Repositories and Downloads
Operational
Ubuntu repository
?
Operational
RHEL / CentOS repository
?
Operational
Appliance downloads
?
Operational
Custom Appliance Downloads
?
Operational
Endpoint Agent downloads
?
Operational
Cloud Agents: Americas
Operational
Data Centers: AMER
?
Operational
Broadband Providers: AMER
?
Operational
Mobile Providers: AMER
?
Operational
Azure: AMER
?
Operational
AWS: AMER
?
Operational
Google Cloud: AMER
?
Operational
Alibaba Cloud: AMER
?
Operational
Cloud Agents: Europe, Middle East and Africa
Operational
Data Centers: EMEA
?
Operational
Azure: EMEA
?
Operational
AWS: EMEA
?
Operational
Google Cloud: EMEA
?
Operational
Alibaba Cloud: EMEA
?
Operational
Cloud Agents: Asia Pacific
Operational
Data Centers: APAC
?
Operational
Azure: APAC
?
Operational
AWS: APAC
?
Operational
Google Cloud: APAC
?
Operational
Alibaba Cloud: APAC
?
Operational
ThousandEyes' corporate website
Operational
ThousandEyes corporate website
?
Operational
Internet Outages Map
?
Operational
ThousandEyes for OpenTelemetry
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Maintenance window for Alerting.
Aug 28, 2024 18:00-22:00 UTC
Description:
During this below time frame alerts for test types DNS, Agent to Server, HTTP, Web Transaction, PathTrace and Endpoint tests might be delayed for up to 45 mins.
Start time: 2024-08-28 18:00:00 UTC
End time: 2024-08-288 22:00:00 UTC
Posted on Aug 23, 2024 - 22:53 UTC
During this below time frame alerts for test types DNS, Agent to Server, HTTP, Web Transaction, PathTrace and Endpoint tests might be delayed for up to 45 mins.
Start time: 2024-08-28 18:00:00 UTC
End time: 2024-08-288 22:00:00 UTC
Posted on Aug 23, 2024 - 22:53 UTC
Subscription Management / Usage-service / Endpoint Agent Licenses & Test Agent usage maintenance (US-West and US-East)
Sep 5, 2024 21:30-22:30 UTC
Summary
The ThousandEyes Subscription Management team will perform maintenance on usage services between 21:30 and 22:30 UTC on 2024-09-05.
Anticipated Impact
Usage services in US region may be impacted for up to 60 minutes during this maintenance window. Users will observe the following behaviour while services are impacted:
->Usage numbers on Usage and Billing page for Endpoint Agent Licenses may not reflect the most recent numbers.
->Usage API for Endpoint Agent Licenses, Cloud Agents, Enterprise Agents may not reflect the most recent numbers.
->Usage numbers on Usage and Billing page for Cloud and Enterprise agents may not reflect the most recent numbers
->Test creation or update may not work during this time as it may not reflect the right numbers
->User may not see the right numbers on Quotas page for Endpoint Agent Licenses, Cloud Agents & Enterprise Agents
Posted on Sep 05, 2024 - 21:30 UTC
The ThousandEyes Subscription Management team will perform maintenance on usage services between 21:30 and 22:30 UTC on 2024-09-05.
Anticipated Impact
Usage services in US region may be impacted for up to 60 minutes during this maintenance window. Users will observe the following behaviour while services are impacted:
->Usage numbers on Usage and Billing page for Endpoint Agent Licenses may not reflect the most recent numbers.
->Usage API for Endpoint Agent Licenses, Cloud Agents, Enterprise Agents may not reflect the most recent numbers.
->Usage numbers on Usage and Billing page for Cloud and Enterprise agents may not reflect the most recent numbers
->Test creation or update may not work during this time as it may not reflect the right numbers
->User may not see the right numbers on Quotas page for Endpoint Agent Licenses, Cloud Agents & Enterprise Agents
Posted on Sep 05, 2024 - 21:30 UTC
Maintenance in New York, NY and New York, NY (Cogent)
Oct 6, 2024 04:00-08:00 UTC
General maintenance.
Start time: 2024-10-06 04:00 UTC
End time: 2024-10-06 08:00 UTC
Affected Cloud Agents:
New York, NY
New York, NY - IPv6
New York, NY (Cogent)
New York, NY - IPv6 (Cogent)
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Workaround: None
ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com or from status.thousandeyes.com to speak with a support engineer if you have any questions.
Posted on Oct 04, 2024 - 21:33 UTC
Start time: 2024-10-06 04:00 UTC
End time: 2024-10-06 08:00 UTC
Affected Cloud Agents:
New York, NY
New York, NY - IPv6
New York, NY (Cogent)
New York, NY - IPv6 (Cogent)
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Workaround: None
ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com or from status.thousandeyes.com to speak with a support engineer if you have any questions.
Posted on Oct 04, 2024 - 21:33 UTC
Maintenance in Cape Town, South Africa
Oct 6, 2024 22:00-22:30 UTC
DC is doing network maintenance.
Start time: 2024-10-06 22:00 UTC
End time: 2024-10-06 22:30 UTC
Affected Cloud Agents:
Cape Town, South Africa
Cape Town, South Africa - IPv6
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Workaround: None
ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com or from status.thousandeyes.com to speak with a support engineer if you have any questions.
Posted on Oct 04, 2024 - 21:24 UTC
Start time: 2024-10-06 22:00 UTC
End time: 2024-10-06 22:30 UTC
Affected Cloud Agents:
Cape Town, South Africa
Cape Town, South Africa - IPv6
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Workaround: None
ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com or from status.thousandeyes.com to speak with a support engineer if you have any questions.
Posted on Oct 04, 2024 - 21:24 UTC
Cloud and Enterprise Agents services maintenance in US1 Region
Oct 7, 2024 13:00-19:00 UTC
Planned maintenance on Cloud and Enterprise services in the US1 region.
Start Time: 2024-10-07 13:00 UTC
End Time: 2024-10-07 19:00 UTC
Impact:
- Test data from all Cloud and Enterprise Agents test types could get delayed
- Alerts can be delayed
- Dashboards could show stale data
No data will be lost during this maintenance.
Workaround: none
ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com or from status.thousandeyes.com to speak with a support engineer if you have any questions.
Posted on Oct 03, 2024 - 17:02 UTC
Start Time: 2024-10-07 13:00 UTC
End Time: 2024-10-07 19:00 UTC
Impact:
- Test data from all Cloud and Enterprise Agents test types could get delayed
- Alerts can be delayed
- Dashboards could show stale data
No data will be lost during this maintenance.
Workaround: none
ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com or from status.thousandeyes.com to speak with a support engineer if you have any questions.
Posted on Oct 03, 2024 - 17:02 UTC
Maintenance in Singapore (Trial)
Oct 8, 2024 16:00-21:00 UTC
Planned Maintenance.
Affected Cloud Agent:
Singapore (Trial)
Singapore - IPv6 (Trial)
Start time: 2024-10-08 16:00 UTC
End time: 2024-10-08 21:00 UTC
Impact: Missing test rounds, destination unreachable, high loss/latency/jitter
Workaround: None
ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com or from status.thousandeyes.com to speak with a support engineer if you have any questions.
Posted on Oct 04, 2024 - 21:36 UTC
Affected Cloud Agent:
Singapore (Trial)
Singapore - IPv6 (Trial)
Start time: 2024-10-08 16:00 UTC
End time: 2024-10-08 21:00 UTC
Impact: Missing test rounds, destination unreachable, high loss/latency/jitter
Workaround: None
ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com or from status.thousandeyes.com to speak with a support engineer if you have any questions.
Posted on Oct 04, 2024 - 21:36 UTC
Maintenance in Toronto, Canada
Oct 10, 2024 03:00 - Oct 11, 2024 07:00 UTC
Affected Cloud Agents:
- Toronto, Canada
- Toronto, Canada - IPv6
Start time: 2024/10/10 03:00 UTC
End time: 2024/10/11 07:00 UTC
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Workaround: None
ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com or from status.thousandeyes.com to speak with a support engineer if you have any questions.
Posted on Oct 02, 2024 - 15:32 UTC
- Toronto, Canada
- Toronto, Canada - IPv6
Start time: 2024/10/10 03:00 UTC
End time: 2024/10/11 07:00 UTC
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Workaround: None
ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com or from status.thousandeyes.com to speak with a support engineer if you have any questions.
Posted on Oct 02, 2024 - 15:32 UTC
Maintenance in Brooklyn, NY
Oct 10, 2024 04:00-10:00 UTC
Description:
Network device maintenance
Affected Cloud Agents:
Brooklyn, NY
Brooklyn, NY - IPv6
Start time: 2024-10-10 04:00 UTC
End time: 2024-10-10 10:00 UTC
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Workaround: none
Posted on Sep 26, 2024 - 17:05 UTC
Network device maintenance
Affected Cloud Agents:
Brooklyn, NY
Brooklyn, NY - IPv6
Start time: 2024-10-10 04:00 UTC
End time: 2024-10-10 10:00 UTC
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Workaround: none
Posted on Sep 26, 2024 - 17:05 UTC
Maintenance in Dallas, TX
Oct 10, 2024 05:00-11:00 UTC
General maintenance.
Affected Cloud Agents:
Dallas, TX
Dallas, TX - IPv6
Start time: 2024-10-10 05:00 UTC
End time: 2024-10-10 11:00 UTC
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Workaround: None
ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com or from status.thousandeyes.com to speak with a support engineer if you have any questions.
Posted on Oct 04, 2024 - 21:43 UTC
Affected Cloud Agents:
Dallas, TX
Dallas, TX - IPv6
Start time: 2024-10-10 05:00 UTC
End time: 2024-10-10 11:00 UTC
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Workaround: None
ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com or from status.thousandeyes.com to speak with a support engineer if you have any questions.
Posted on Oct 04, 2024 - 21:43 UTC
Maintenance in Boise, ID
Oct 11, 2024 03:00-10:00 UTC
Description:
DC is doing network maintenance.
Affected Cloud Agents:
Boise, ID
Boise, ID - IPv6
Start time: 2024/10/11 03:00 UTC
End time: 2024/10/11 10:00 UTC
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Workaround: none
Posted on Oct 04, 2024 - 21:42 UTC
DC is doing network maintenance.
Affected Cloud Agents:
Boise, ID
Boise, ID - IPv6
Start time: 2024/10/11 03:00 UTC
End time: 2024/10/11 10:00 UTC
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Workaround: none
Posted on Oct 04, 2024 - 21:42 UTC
Maintenance in Toronto, Canada and Toronto, Canada (Trial)
Oct 12, 2024 03:00-07:00 UTC
Network maintenance.