Service Under Maintenance
Agent Configuration and Data Collection
Under Maintenance
Cloud and Enterprise Agents: Registration controller
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Operational
Cloud and Enterprise Agents: Test assignment and configuration controller
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Under Maintenance
Cloud and Enterprise Agents: Data ingress
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Operational
Endpoint Agents: Test assignment and configuration controller
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Operational
Endpoint Agents: Data submission collector
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Operational
ThousandEyes Platform and API
Operational
Platform Availability
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Operational
API Availability
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Operational
Test data availability
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Operational
Reports and Dashboards
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Operational
Snapshots and Share Links
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Operational
SAML/SSO
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Operational
Configuration and Management
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Operational
Embedded Widgets
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Operational
Customer Success Chat
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Operational
Alerts and Notifications
Operational
Alert processing
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Operational
Notification dispatching
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Operational
Webhook and Integrations
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Operational
Email notifications
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Operational
Internet Insights collection and processing
Operational
BGP
Operational
Public BGP collection and processing
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Operational
Private BGP Collection & Processing
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Operational
Agent Repositories and Downloads
Operational
Ubuntu repository
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Operational
RHEL / CentOS repository
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Operational
Appliance downloads
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Operational
Custom Appliance Downloads
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Operational
Endpoint Agent downloads
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Operational
Cloud Agents: Americas
Operational
Data Centers: AMER
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Operational
Broadband Providers: AMER
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Operational
Mobile Providers: AMER
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Operational
Azure: AMER
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Operational
AWS: AMER
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Operational
Google Cloud: AMER
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Operational
Alibaba Cloud: AMER
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Operational
Cloud Agents: Europe, Middle East and Africa
Operational
Data Centers: EMEA
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Operational
Azure: EMEA
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Operational
AWS: EMEA
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Operational
Google Cloud: EMEA
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Operational
Alibaba Cloud: EMEA
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Operational
Cloud Agents: Asia Pacific
Operational
Data Centers: APAC
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Operational
Azure: APAC
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Operational
AWS: APAC
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Operational
Google Cloud: APAC
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Operational
Alibaba Cloud: APAC
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Operational
ThousandEyes' corporate website
Operational
ThousandEyes corporate website
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Operational
Internet Outages Map
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Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Maintenance in Singapore IPv4 & IPv6 (Singtel)
Feb 10, 2023 16:00-22:00 UTC
Affected Cloud Agent: Singapore (Singtel) & Singapore - IPv6 (Singtel)
Start time: 2023-02-10 16:00 UTC
End time: 2023-02-10 22:00 UTC
Impact: Missing test rounds, destination unreachable, high loss/latency/jitter
Description: The Telco is performing maintenance in our circuit at Singapore (Singtel)
Posted on Jan 31, 2023 - 10:35 UTC
Start time: 2023-02-10 16:00 UTC
End time: 2023-02-10 22:00 UTC
Impact: Missing test rounds, destination unreachable, high loss/latency/jitter
Description: The Telco is performing maintenance in our circuit at Singapore (Singtel)
Posted on Jan 31, 2023 - 10:35 UTC
Hardware replacement in Chicago, IL (AT&T)
Feb 15, 2023 13:00-21:00 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Jan 27, 2023 - 16:12 UTC
Jan 27, 2023 - 16:12 UTC
Scheduled -
The Cloud Agents Operations Team will perform maintenance to move the agents to more up-to-date normalized servers. This change also includes a change in the IP addresses of the Cloud Agent. The current IP address space won't be used after the maintenance.
When: 2023-02-15 from 13:00 to 21:00 UTC
Impact: No impact is expected
The new IP address space is:
209.215.146.192/26
2001:1890:1B42:E900::/104
ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com or from status.thousandeyes.com to speak with a support engineer if you have any questions.
Feb 15, 2023 - 13:00 UTC
When: 2023-02-15 from 13:00 to 21:00 UTC
Impact: No impact is expected
The new IP address space is:
209.215.146.192/26
2001:1890:1B42:E900::/104
ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com or from status.thousandeyes.com to speak with a support engineer if you have any questions.
Feb 15, 2023 - 13:00 UTC
Scheduled Maintenance for Endpoint Agent Label Service
Feb 16, 2023 11:00-12:00 UTC
Update -
Per the responsible Team's update, this maintenance has been moved on 16 Feb 2023.
Feb 02, 2023 - 10:17 UTC
Feb 02, 2023 - 10:17 UTC
Update -
Per the responsible Team's update, this maintenance has been moved on 2 Feb 2023.
Feb 01, 2023 - 07:34 UTC
Feb 01, 2023 - 07:34 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Jan 31, 2023 - 07:13 UTC
Jan 31, 2023 - 07:13 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Jan 31, 2023 - 07:12 UTC
Jan 31, 2023 - 07:12 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Jan 16, 2023 - 15:09 UTC
Jan 16, 2023 - 15:09 UTC
Scheduled -
Summary
The ThousandEyes Endpoint team will perform maintenance on the endpoint agent label services in the US region between 11:00 and 11:40 UTC on 2023-02-01 .
Anticipated Impact
Endpoint agent label services may be impacted for up to 40 minutes during this maintenance window. Users in the US region will observe the following behavior while services are impacted:
Users will not be able to create, modify or delete Endpoint Agent labels via the UI and APIs.
Jan 16, 2023 - 15:06 UTC
The ThousandEyes Endpoint team will perform maintenance on the endpoint agent label services in the US region between 11:00 and 11:40 UTC on 2023-02-01 .
Anticipated Impact
Endpoint agent label services may be impacted for up to 40 minutes during this maintenance window. Users in the US region will observe the following behavior while services are impacted:
Users will not be able to create, modify or delete Endpoint Agent labels via the UI and APIs.
Jan 16, 2023 - 15:06 UTC