Investigating Possible Degradation of the Chat with Support
Monitoring - A fix has been deployed, and we are monitoring the results.
Please log out of ThousandEyes and log back in before starting a new chat.
This ensures the update takes effect.
Aug 26, 2026 - 21:04 UTC
Investigating - Customers may encounter an error when accessing Chat with Support from the Contact Support page in the ThousandEyes application. It may remain in a loading state and fail to open. As a temporary workaround, please refresh the page.
ThousandEyes Engineering team is investigating the issue.
Aug 26, 2026 - 08:44 UTC
Investigating possible degradation of the Support Page
Monitoring - ThousandEyes Engineering has remediated the issue for customers accessing the Contact Support page. Functionality is restored and we will continue to monitor.
Aug 25, 2026 - 23:47 UTC
Identified - We have identified the issue preventing access to the Contact Support page. ThousandEyes Engineering is actively deploying a fix to affected regions.
Aug 25, 2026 - 23:33 UTC
Update - We are continuing to investigate this issue.
Aug 25, 2026 - 19:42 UTC
Investigating - Customers may encounter an error when accessing the Contact Support page within the ThousandEyes application.
ThousandEyes Engineering teams are investigating the issue.
Please send an email to our Support team at support@thousandeyes.com to open a new case
Aug 25, 2026 - 09:00 UTC
Network outage in Frankfurt, Germany (Webex Calling)
Investigating - Frankfurt, Germany (Webex Calling) is currently experiencing a networking outage impacting service connectivity. The Cisco Webex Infrastructure team is actively investigating the issue and performing troubleshooting efforts to identify the root cause and restore normal operations as quickly as possible.

Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter

Affected Cloud Agents:
Frankfurt, Germany (Webex Calling)

Start time: Jun 23, 2026, 10:36 PM UTC
Aug 06, 2026 - 12:48 UTC
Network outage in Toronto & Vancouver, Canada (Webex Calling)
Identified - The issue has been identified.
Aug 07, 2026 - 09:33 UTC
Update - We are continuing to investigate this issue.
Jul 10, 2026 - 22:08 UTC
Investigating - Toronto & Vancouver, Canada (Webex Calling) is currently experiencing a networking outage impacting service connectivity. The Cisco Webex Infrastructure team is actively investigating the issue and performing troubleshooting efforts to identify the root cause and restore normal operations as quickly as possible.

Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter

Start time: Jun 23, 2026, 10:36 PM UTC

Affected Cloud Agents:
Vancouver, Canada (Webex Calling)
Toronto, Canada (Webex Calling)
Jun 24, 2026 - 23:21 UTC
Uptime over the past 90 days. View historical uptime.
Agent Configuration and Data Collection Operational
90 days ago
100.0 % uptime
Today
Cloud and Enterprise Agents: Registration controller Operational
90 days ago
100.0 % uptime
Today
Cloud and Enterprise Agents: Test assignment and configuration controller Operational
90 days ago
100.0 % uptime
Today
Cloud and Enterprise Agents: Data ingress Operational
90 days ago
100.0 % uptime
Today
Endpoint Agents: Test assignment and configuration controller Operational
90 days ago
100.0 % uptime
Today
Endpoint Agents: Data submission collector Operational
90 days ago
100.0 % uptime
Today
Connected Devices Agent Registration Operational
90 days ago
100.0 % uptime
Today
Connected Devices Test Assignment Operational
90 days ago
100.0 % uptime
Today
ThousandEyes Platform and API Operational
90 days ago
99.99 % uptime
Today
Platform Availability Operational
90 days ago
99.97 % uptime
Today
API Availability Operational
90 days ago
99.96 % uptime
Today
Test data availability Operational
90 days ago
99.99 % uptime
Today
Reports and Dashboards Operational
90 days ago
100.0 % uptime
Today
Snapshots and Share Links Operational
90 days ago
100.0 % uptime
Today
SAML/SSO Operational
90 days ago
99.97 % uptime
Today
Configuration and Management Operational
90 days ago
99.99 % uptime
Today
Embedded Widgets Operational
90 days ago
100.0 % uptime
Today
Customer Success Chat Operational
90 days ago
100.0 % uptime
Today
Devices Operational
90 days ago
100.0 % uptime
Today
Usage and Billing Operational
Event Detection Operational
90 days ago
100.0 % uptime
Today
Endpoint Agent Views Operational
90 days ago
100.0 % uptime
Today
Outages Page Operational
90 days ago
100.0 % uptime
Today
Alerts and Notifications Operational
90 days ago
100.0 % uptime
Today
Alert processing Operational
90 days ago
100.0 % uptime
Today
Notification dispatching Operational
90 days ago
100.0 % uptime
Today
Webhook and Integrations Operational
90 days ago
100.0 % uptime
Today
Email notifications Operational
90 days ago
100.0 % uptime
Today
Internet Insights collection and processing Operational
90 days ago
100.0 % uptime
Today
Cloud Insights Operational
90 days ago
100.0 % uptime
Today
Traffic Insights Operational
90 days ago
100.0 % uptime
Today
BGP Operational
90 days ago
100.0 % uptime
Today
Public BGP collection and processing Operational
90 days ago
100.0 % uptime
Today
Private BGP Collection & Processing Operational
90 days ago
100.0 % uptime
Today
Agent Repositories and Downloads Operational
90 days ago
100.0 % uptime
Today
Ubuntu repository Operational
90 days ago
100.0 % uptime
Today
RHEL / CentOS repository Operational
90 days ago
100.0 % uptime
Today
Appliance downloads Operational
90 days ago
100.0 % uptime
Today
Custom Appliance Downloads Operational
90 days ago
100.0 % uptime
Today
Endpoint Agent downloads Operational
90 days ago
100.0 % uptime
Today
Cloud Agents: Americas Operational
Data Centers: AMER Operational
Broadband Providers: AMER Operational
Mobile Providers: AMER Operational
Azure: AMER Operational
AWS: AMER Operational
Google Cloud: AMER Operational
Alibaba Cloud: AMER Operational
Cloud Agents: Europe, Middle East and Africa Operational
Data Centers: EMEA Operational
Azure: EMEA Operational
AWS: EMEA Operational
Google Cloud: EMEA Operational
Alibaba Cloud: EMEA Operational
Cloud Agents: Asia Pacific Operational
Data Centers: APAC Operational
Azure: APAC Operational
AWS: APAC Operational
Google Cloud: APAC Operational
Alibaba Cloud: APAC Operational
ThousandEyes' corporate website Operational
90 days ago
100.0 % uptime
Today
ThousandEyes corporate website Operational
90 days ago
100.0 % uptime
Today
Internet Outages Map Operational
90 days ago
100.0 % uptime
Today
ThousandEyes for OpenTelemetry Operational
90 days ago
100.0 % uptime
Today
Connected Devices (Formerly SamKnows) Operational
90 days ago
100.0 % uptime
Today
AI Assistant Operational
90 days ago
100.0 % uptime
Today
ThousandEyes for Government (FedRAMP) Operational
90 days ago
100.0 % uptime
Today
ThousandEyes Platform and API Operational
90 days ago
100.0 % uptime
Today
Agent Configuration and Data Collection Operational
90 days ago
100.0 % uptime
Today
Alerts and Notifications Operational
90 days ago
100.0 % uptime
Today
Routing Tests (BGP) Operational
90 days ago
100.0 % uptime
Today
ThousandEyes for OpenTelemetry Operational
90 days ago
100.0 % uptime
Today
Cloud Agents: FedRAMP Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Network Maintenance in Shanghai, China (China Unicom) Aug 27, 2026 16:00-22:00 UTC

Description:

Network Maintenance

Start time: 2026-08-27 16:00:00 UTC
End time: 2026-08-27 22:00:00 UTC

Affected Cloud Agents:

Shanghai, China (China Unicom)
Shanghai, China - IPv6 (China Unicom)

Impact:

Possible missing test rounds, destination unreachable, high loss/latency/jitter

Workaround:

None

ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com to speak with a support engineer or send an email to support@thousandeyes.com if you have any questions.
Posted on Aug 25, 2026 - 16:24 UTC

Network Maintenance in Warsaw, Poland Sep 2, 2026 00:00-04:00 UTC

Description: Network Maintenance

Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter

Start time: 2026-09-02 00:00:00 UTC

End time: 2026-09-02 04:00:00 UTC

Affected Cloud Agents:

- Warsaw, Poland

- Warsaw, Poland - IPv6
Posted on Aug 18, 2026 - 10:14 UTC

Network Maintenance in Macao, Macao Sep 4, 2026 04:00-05:00 UTC

Description: Network Maintenance

Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter

Start time: 2026-09-04 04:00:00 UTC

End time: 2026-09-04 05:00:00 UTC

Affected Cloud Agents:

- Macao, Macao

- Macao, Macao - IPv6
Posted on Aug 26, 2026 - 09:44 UTC

Network Maintenance in Macao, Macao Sep 7, 2026 17:00-18:00 UTC

Description: Network Maintenance

Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter

Start time: 2026-09-07 17:00:00 UTC

End time: 2026-09-07 18:00:00 UTC

Affected Cloud Agents:

- Macao, Macao

- Macao, Macao - IPv6
Posted on Aug 15, 2026 - 06:34 UTC

Aug 27, 2026

No incidents reported today.

Aug 26, 2026

Service Degradation Affecting Internet Insights Provider Intelligence
Resolved - This incident has been resolved.
Aug 26, 21:31 UTC
Monitoring - After applying a fix, hourly Provider Intelligence metrics are once again available. Our engineering team is currently backfilling the data for the duration of the incident to ensure complete visibility.
Aug 26, 20:24 UTC
Identified - Summary:
We are currently investigating a service degradation affecting Internet Insights Provider Intelligence, which began at 01:00 UTC on August 26th.

Impact:
Customers may be unable to view the latest hourly Provider Intelligence metrics. While performance data for 30-day, 90-day, and 180-day views remains accessible, users may experience delays in data updates for these views as well.

Status:
Our engineering team is actively working to resolve this issue. We will provide updates as soon as more information becomes available.

ThousandEyes support is available 24 hours a day. If you have questions or require further assistance, please initiate a chat within app.thousandeyes.com to connect with a support engineer, or email support@thousandeyes.com.
Aug 26, 16:52 UTC

Aug 25, 2026

Network Maintenance in Caracas, Venezuela (Movistar)
Completed - The scheduled maintenance has been completed.
Aug 25, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 17:30 UTC
Scheduled - Description:

Network Maintenance

Start time: 2026-08-25 15:00:00 UTC
End time: 2026-08-25 21:00:00 UTC


Affected Cloud Agents:

Caracas, Venezuela (Movistar)

Impact:

Possible missing test rounds, destination unreachable, high loss/latency/jitter

Workaround:

None

ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com to speak with a support engineer or send an email to support@thousandeyes.com if you have any questions
Aug 25, 17:26 UTC
Network Maintenance in Washington, DC (Zayo)
Completed - The scheduled maintenance has been completed.
Aug 25, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 13:00 UTC
Scheduled - Description: Network Maintenance

Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter

Start time: 2026-08-25 13:00:00 UTC

End time: 2026-08-25 19:00:00 UTC

Affected Cloud Agents:

- Washington, DC (Zayo)

- Washington, DC - IPv6 (Zayo)
Aug 21, 13:20 UTC
Network Maintenance in Phoenix, AZ
Completed - The scheduled maintenance has been completed.
Aug 25, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 03:00 UTC
Scheduled - Description: Network Maintenance
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Start time: 2026-08-25 03:00:00 UTC
End time: 2026-08-25 05:00:00 UTC
Affected Cloud Agents:

Phoenix, AZ

Phoenix, AZ - IPv6
Aug 12, 07:19 UTC

Aug 24, 2026

Network Maintenance in Chennai, India (Bharti Airtel)
Completed - The scheduled maintenance has been completed.
Aug 24, 00:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 23, 18:30 UTC
Scheduled - Description: Network Maintenance

Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter

Start time: 2026-08-23 18:30:00 UTC

End time: 2026-08-24 00:30:00 UTC

Affected Cloud Agents:

- Chennai, India (Bharti Airtel)

- Chennai, India - IPv6 (Bharti Airtel)
Aug 17, 10:24 UTC

Aug 23, 2026

Aug 22, 2026

Service Degradation Affecting Logins in EU Region
Resolved - This incident has been resolved.
Aug 22, 01:23 UTC
Monitoring - Monitoring confirms the fix has been successful and users can login. We will continue to monitor.
Aug 21, 09:00 UTC
Identified - A fix has been implemented and we are seeing signs of recovery. We are monitoring the results.
Aug 21, 08:35 UTC
Investigating - Starting at 07:15 UTC, some users in the EU1 region are unable to login. API requests are unaffected.
We are investigating the issue
Aug 21, 08:19 UTC
Network Maintenance in Lima, Peru
Completed - The scheduled maintenance has been completed.
Aug 22, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 21, 21:00 UTC
Scheduled - Description: Network Maintenance

Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter

Start time: 2026-08-21 21:00:00 UTC
End time: 2026-08-22 00:00:00 UTC

Affected Cloud Agents:

Lima, Peru

Lima, Peru - IPv6

Workaround: none
Aug 10, 08:57 UTC

Aug 21, 2026

(FedRAMP) Possible Delayed or Incorrect Sensitivity Alerts
Resolved - Between 8/20/26 at 17:50 UTC and 8/21/26 at 18:50 UTC, alerts configured with dynamic baselines or sensitivity conditions may be delayed or sent incorrectly.
Aug 21, 20:40 UTC

Aug 20, 2026

Hardware replacement in Strasbourg, France
Completed - The scheduled maintenance has been completed.
Aug 20, 18:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 08:01 UTC
Scheduled - Description:

The Cloud Agents Operations Team will perform maintenance to move the agents to more up-to-date normalized servers. This change also includes a change in the IP addresses of the Cloud Agents. The current IP address space won't be used after the maintenance.


Start time: 2026-08-20 08:00:00 UTC
End time: 2026-08-20 18:00:00 UTC


Affected Cloud Agents:

Strasbourg, France
Strasbourg, France - IPv6

The new IP address space is:

5.252.58.128/26
2a02:06f0:0701:0000::/64



Impact:
No impact is expected


Workaround:None

ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com to speak with a support engineer or send an email to support@thousandeyes.com if you have any questions
Aug 5, 21:54 UTC
Hardware addition in Mumbai, India (Vodafone Idea)
Completed - The scheduled maintenance has been completed.
Aug 20, 18:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 08:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Aug 5, 21:58 UTC
Scheduled - Description:

The Cloud Agents Operations Team will perform maintenance to add more agents for increased capacity. This change also includes a change in the IP addresses of the Cloud Agent. The current IP address space won't be used after the maintenance.


Start time: 2026-08-20 08:00:00 UTC
End time: 2026-08-20 18:00:00 UTC


Affected Cloud Agents:

Mumbai, India (Vodafone Idea)
Mumbai, India - IPv6 (Vodafone Idea)

The new IP address space is:

123.63.121.160/27
123.63.18.96/27
2400:5200:1880:0060:0000:0000:0000:0000/120



Impact:
No impact is expected


Workaround:None

ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com to speak with a support engineer or send an email to support@thousandeyes.com if you have any questions
Aug 5, 19:23 UTC
Emergency SSO SAML Certificate Rotation Rescheduled
Completed - The scheduled maintenance has been completed.
Aug 20, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 16:00 UTC
Scheduled - Description:

The SAML certificate rotation was not completed during the previously announced maintenance windows due to issues encountered during final validation

Those issues have been resolved, and testing has been completed successfully. The ThousandEyes Account Management team will promote the renewed SAML certificate to primary and restart the web application services during the revised maintenance window below:

Start time: 2026-08-20 16:00:00 UTC
End time: 2026-08-20 18:00:00 UTC

Affected regions:

This maintenance will impact all regions.

Impact:

Users may observe the following behavior for up to 30 minutes during this maintenance window:

* Contact Support and Chat with Support may fail or be unavailable for a brief period while the certificate update is synchronized.

* The ThousandEyes web application may be briefly unavailable while services restart

Workaround:

None

ThousandEyes support is available to be of assistance 24 hours a day. Please send an email to support@thousandeyes.com if you have any questions.
Aug 20, 03:35 UTC
Delays in Network & App Synthetics Alerts
Resolved - This issue has been resolved. All services have returned to normal operation and are performing as expected.
Aug 20, 11:46 UTC
Monitoring - The issue is successfully mitigated. All services have returned to normal operation and are performing as expected.
We will continue to monitor the systems closely to ensure ongoing stability.
Aug 20, 11:08 UTC
Identified - We have identified the issue and implemented mitigation steps. We expect the system to return to normal within the next hour and are continuing to monitor recovery.
Aug 20, 08:20 UTC
Investigating - Starting at 8/20/26 at 3:15 AM UTC, users may have seen some delays in triggering Network & App Synthetics alerts or clearing existing Network & App Synthetics alerts.

We are currently investigating this issue
Aug 20, 07:28 UTC

Aug 19, 2026

Emergency SSO SAML Cert Rotation (2026)
Postmortem - Read details
Aug 20, 03:34 UTC
Completed - The scheduled maintenance has been completed.
Aug 19, 17:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 19, 17:00 UTC
Scheduled - Description:

As announced previously, the ThousandEyes Account Management team will promote a renewed SAML certificate to primary and restart webapps application services

Start time: 2026-08-19 17:00:00 UTC
End time: 2026-08-20 16:00:00 UTC

Affected regions:

This maintenance will impact all regions.

Impact:

Users may observe the following behavior for up to 30 minutes during this maintenance window:

* Contact Support and Chat with Support may fail or be unavailable for a brief period while the certificate update is synchronized.

* The ThousandEyes web application may be briefly unavailable while services restart

Workaround:

None

ThousandEyes support is available to be of assistance 24 hours a day. Please send an email to support@thousandeyes.com if you have any questions.
Aug 18, 18:44 UTC
Scheduled Maintenance Window for Web Application
Completed - The scheduled maintenance has been completed.
Aug 19, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 18, 21:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Aug 17, 20:55 UTC
Scheduled - Description:

ThousandEyes will perform planned maintenance to improve the reliability of our web application.

Start time: 2026-08-18 21:00:00 UTC
End time: 2026-08-19 00:00:00 UTC


Impact:
No customer impact or downtime is expected. In the unlikely event of an issue, some users may experience temporary difficulty accessing the web application. Our team will monitor service throughout the maintenance and rollback the work immediately if any degradation is detected.


Workaround:None

ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com to speak with a support engineer or send an email to support@thousandeyes.com if you have any questions
Aug 17, 20:52 UTC

Aug 18, 2026

Network Maintenance in Washington, DC (Comcast)
Completed - The scheduled maintenance has been completed.
Aug 18, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 18, 04:00 UTC
Scheduled - Description: Network Maintenance

Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter

Start time: 2026-08-18 04:00:00 UTC

End time: 2026-08-18 10:00:00 UTC

Affected Cloud Agents:

- Washington, DC (Comcast)

- Washington, DC - IPv6 (Comcast)
Aug 3, 08:27 UTC

Aug 17, 2026

SSO SAML Cert Rotation (2026)
Completed - The scheduled maintenance has been completed.
Aug 17, 17:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 17, 17:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Aug 12, 16:07 UTC
Scheduled - Description:

The ThousandEyes Account Management team will promote a renewed SAML certificate to primary and restart webapps application services.

Start time: 2026-08-17 17:00:00 UTC
End time: 2026-08-17 17:30:00 UTC

Affected regions:

This maintenance will impact all regions.

Impact:

Users may observe the following behavior for up to 30 minutes during this maintenance window:

* Contact Support and Chat with Support may fail or be unavailable for a brief period while the certificate update is synchronized.

* The ThousandEyes web application may be briefly unavailable while services restart

Workaround:

None

ThousandEyes support is available to be of assistance 24 hours a day. Please send an email to support@thousandeyes.com if you have any questions.
Aug 12, 15:59 UTC
Network Maintenance in Eindhoven, Netherlands (Ziggo)
Completed - The scheduled maintenance has been completed.
Aug 17, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 17, 01:00 UTC
Scheduled - Description: Network Maintenance

Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter

Start time: 2026-08-17 01:00:00 UTC
End time: 2026-08-17 06:00:00 UTC

Affected Cloud Agents:

Eindhoven, Netherlands (Ziggo)

Eindhoven, Netherlands - IPv6 (Ziggo)

Workaround: none
Aug 10, 08:55 UTC

Aug 16, 2026

No incidents reported.

Aug 15, 2026

Emergency Network Maintenance in Washington, DC (Zayo)
Completed - The scheduled maintenance has been completed.
Aug 15, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 15, 04:00 UTC
Scheduled - Description: Emergency Network Maintenance

Start time: 2026-08-15 04:00:00 UTC

End time: 2026-08-15 08:00:00 UTC

Affected Cloud Agents:
Washington, DC (Zayo)
Washington, DC - IPv6 (Zayo)

Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter

ThousandEyes Support is available 24/7. If you need assistance or have any questions, feel free to send an email to support@thousandeyes.com or opening a live chat session to speak with an engineer from within app.thousandeyes.com.
Aug 11, 10:49 UTC

Aug 14, 2026

Network Maintenance in Singapore Singtel IPv4 and IPv6
Completed - The scheduled maintenance has been completed.
Aug 14, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 14, 17:00 UTC
Scheduled - Description: Network Maintenance

Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter

Start time: 2026-08-14 17:00:00 UTC

End time: 2026-08-14 21:00:00 UTC

Affected Cloud Agents:

- Singapore (Singtel)
    - Singapore - IPv6 (Singtel)
Jul 17, 06:23 UTC
Emergency Network Maintenance in Bogotá, Colombia
Completed - The scheduled maintenance has been completed.
Aug 14, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 14, 03:00 UTC
Scheduled - Description: Emergency Network Maintenance
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Start time: 2026-08-14 03:00:00 UTC
End time: 2026-08-14 14:00:00 UTC
Affected Cloud Agents:

Bogotá, Colombia

Bogotá, Colombia - IPv6
Aug 13, 09:05 UTC
Network Maintenance in Dublin, Ireland
Completed - The scheduled maintenance has been completed.
Aug 14, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 22:00 UTC
Scheduled - Description: Network Maintenance

Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter

Start time: 2026-08-13 22:00:00 UTC

End time: 2026-08-14 02:00:00 UTC

Affected Cloud Agents:

- Dublin, Ireland

- Dublin, Ireland - IPv6
Jul 27, 10:15 UTC
Emergency Network Maintenance in Brasilia, Brazil (Claro)
Completed - The scheduled maintenance has been completed.
Aug 14, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 18:00 UTC
Scheduled - Description: Network Maintenance

Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter

Start time: 2026-08-13 18:00:00 UTC

End time: 2026-08-14 00:00:00 UTC

Affected Cloud Agents:

- Brasilia, Brazil (Claro)

- Brasilia, Brazil - IPv6 (Claro)
Aug 13, 09:02 UTC

Aug 13, 2026

Network Maintenance in Helsinki, Finland
Completed - The scheduled maintenance has been completed.
Aug 13, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 12, 22:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jul 27, 10:42 UTC
Scheduled - Description: Network Maintenance

Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Start time: 2026-08-12 22:00:00 UTC
End time: 2026-08-13 02:00:00 UTC

Affected Cloud Agents:
Helsinki, Finland
Helsinki, Finland - IPv6
Jul 27, 10:35 UTC
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