Network Maintenance in Las Vegas, NV
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 2026 - 10:00 UTC
Scheduled - Description: Network Maintenance

Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter

Start time: 2026-09-11 10:00:00 UTC

End time: 2026-09-11 13:00:00 UTC

Affected Cloud Agents:

- Las Vegas, NV

- Las Vegas, NV - IPv6
Sep 11, 2026 10:00-13:00 UTC
Network outage in Frankfurt, Germany (Webex Calling)
Investigating - Frankfurt, Germany (Webex Calling) is currently experiencing a networking outage impacting service connectivity. The Cisco Webex Infrastructure team is actively investigating the issue and performing troubleshooting efforts to identify the root cause and restore normal operations as quickly as possible.

Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter

Affected Cloud Agents:
Frankfurt, Germany (Webex Calling)

Start time: Jun 23, 2026, 10:36 PM UTC
Aug 06, 2026 - 12:48 UTC
Network outage in Toronto & Vancouver, Canada (Webex Calling)
Identified - The issue has been identified.
Aug 07, 2026 - 09:33 UTC
Update - We are continuing to investigate this issue.
Jul 10, 2026 - 22:08 UTC
Investigating - Toronto & Vancouver, Canada (Webex Calling) is currently experiencing a networking outage impacting service connectivity. The Cisco Webex Infrastructure team is actively investigating the issue and performing troubleshooting efforts to identify the root cause and restore normal operations as quickly as possible.

Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter

Start time: Jun 23, 2026, 10:36 PM UTC

Affected Cloud Agents:
Vancouver, Canada (Webex Calling)
Toronto, Canada (Webex Calling)
Jun 24, 2026 - 23:21 UTC
Uptime over the past 90 days. View historical uptime.
Agent Configuration and Data Collection Operational
Cloud and Enterprise Agents: Registration controller Operational
Cloud and Enterprise Agents: Test assignment and configuration controller Operational
Cloud and Enterprise Agents: Data ingress Operational
Endpoint Agents: Test assignment and configuration controller Operational
Endpoint Agents: Data submission collector Operational
Connected Devices Agent Registration Operational
Connected Devices Test Assignment Operational
ThousandEyes Platform and API Operational
Platform Availability Operational
API Availability Operational
Test data availability Operational
Reports and Dashboards Operational
Snapshots and Share Links Operational
SAML/SSO Operational
Configuration and Management Operational
Embedded Widgets Operational
Customer Success Chat Operational
Devices Operational
Usage and Billing Operational
Event Detection Operational
Endpoint Agent Views Operational
Outages Page Operational
Alerts and Notifications Operational
Alert processing Operational
Notification dispatching Operational
Webhook and Integrations Operational
Email notifications Operational
Internet Insights collection and processing Operational
Cloud Insights Operational
Traffic Insights Operational
BGP Operational
Public BGP collection and processing Operational
Private BGP Collection & Processing Operational
Agent Repositories and Downloads Operational
Ubuntu repository Operational
RHEL / CentOS repository Operational
Appliance downloads Operational
Custom Appliance Downloads Operational
Endpoint Agent downloads Operational
Cloud Agents: Americas Under Maintenance
Data Centers: AMER Under Maintenance
Broadband Providers: AMER Operational
Mobile Providers: AMER Operational
Azure: AMER Operational
AWS: AMER Operational
Google Cloud: AMER Operational
Alibaba Cloud: AMER Operational
Cloud Agents: Europe, Middle East and Africa Operational
Data Centers: EMEA Operational
Azure: EMEA Operational
AWS: EMEA Operational
Google Cloud: EMEA Operational
Alibaba Cloud: EMEA Operational
Cloud Agents: Asia Pacific Operational
Data Centers: APAC Operational
Azure: APAC Operational
AWS: APAC Operational
Google Cloud: APAC Operational
Alibaba Cloud: APAC Operational
ThousandEyes' corporate website Operational
ThousandEyes corporate website Operational
Internet Outages Map Operational
ThousandEyes for OpenTelemetry Operational
Connected Devices (Formerly SamKnows) Operational
AI Assistant Operational
ThousandEyes for Government (FedRAMP) Operational
ThousandEyes Platform and API Operational
Agent Configuration and Data Collection Operational
Alerts and Notifications Operational
Routing Tests (BGP) Operational
ThousandEyes for OpenTelemetry Operational
Cloud Agents: FedRAMP Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Network Maintenance in Washington, DC (Zayo) Sep 11, 2026 14:00-20:00 UTC

Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter

Start time: 2026-09-11 14:00:00 UTC

End time: 2026-09-11 20:00:00 UTC

Affected Cloud Agents:

- Washington, DC (Zayo)

- Washington, DC - IPv6 (Zayo)

Workaround: none
Posted on Sep 10, 2026 - 10:35 UTC

Network Maintenance in Durban, South Africa Sep 11, 2026 23:00 - Sep 12, 2026 02:00 UTC

Description: Network Maintenance

Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter

Start time: 2026-09-11 23:00:00 UTC

End time: 2026-09-12 02:00:00 UTC

Affected Cloud Agents:

- Durban, South Africa

- Durban, South Africa - IPv6
Posted on Sep 03, 2026 - 11:04 UTC

Network Maintenance in Frankfurt, Germany (Deutsche Telekom) Sep 12, 2026 22:00 - Sep 13, 2026 03:30 UTC

Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter

Start time: 2026-09-12 22:00:00 UTC

End time: 2026-09-13 03:30:00 UTC

Affected Cloud Agents:

- Frankfurt, Germany (Deutsche Telekom)

- Frankfurt, Germany - IPv6 (Deutsche Telekom)

Workaround: none
Posted on Sep 10, 2026 - 10:38 UTC

Network Maintenance in Ankara, Turkey (Turk Telecom) Sep 15, 2026 02:00-03:00 UTC

Description: Network Maintenance

Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter

Start time: 2026-09-15 02:00:00 UTC
End time: 2026-09-15 03:00:00 UTC

Affected Cloud Agents:

- Ankara, Turkey (Turk Telecom)
- Ankara, Turkey - IPv6 (Turk Telecom)
Posted on Sep 09, 2026 - 13:35 UTC

Network Maintenance in Los Angeles, CA (CenturyLink) Sep 15, 2026 10:00-13:00 UTC

Description: Network Maintenance

Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter

Start time: 2026-09-15 10:00:00 UTC

End time: 2026-09-15 13:00:00 UTC

Affected Cloud Agents:

- Los Angeles, CA (CenturyLink)

- Los Angeles, CA - IPv6 (CenturyLink)
Posted on Sep 03, 2026 - 08:33 UTC

Network Maintenance in Brasilia, Brazil Sep 16, 2026 03:00-09:00 UTC

Description: Network Maintenance

Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter

Start time: 2026-09-16 03:00:00 UTC
End time: 2026-09-16 09:00:00 UTC

Affected Cloud Agents:

- Brasilia, Brazil
- Brasilia, Brazil - IPv6
Posted on Sep 09, 2026 - 09:14 UTC

Network Maintenance in Irvine, CA (CenturyLink) Sep 23, 2026 10:00-13:00 UTC

Description:

Network Maintenance

Start time: 2026-09-23 10:00:00 UTC
End time: 2026-09-23 13:00:00 UTC

Affected Cloud Agents:

Irvine, CA (CenturyLink)
Irvine, CA - IPv6 (CenturyLink)

Impact:

Possible missing test rounds, destination unreachable, high loss/latency/jitter

Workaround:

None


ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com to speak with a support engineer or send an email to support@thousandeyes.com if you have any questions
Posted on Sep 10, 2026 - 17:30 UTC

Network Maintenance in Washington, DC (Zayo) Oct 19, 2026 02:00-10:00 UTC

Description: Network Maintenance

Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter

Start time: 2026-10-19 02:00:00 UTC
End time: 2026-10-19 10:00:00 UTC

Affected Cloud Agents:

- Washington, DC (Zayo)
- Washington, DC - IPv6 (Zayo)
Posted on Sep 09, 2026 - 08:23 UTC

Network Maintenance in Washington, DC (Zayo) Oct 20, 2026 02:00-10:00 UTC

Description: Network Maintenance

Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter

Start time: 2026-10-20 02:00:00 UTC
End time: 2026-10-20 10:00:00 UTC

Affected Cloud Agents:

- Washington, DC (Zayo)
- Washington, DC - IPv6 (Zayo)
Posted on Sep 09, 2026 - 08:25 UTC

Sep 11, 2026

Unresolved incident: Network Maintenance in Las Vegas, NV.

Sep 10, 2026

No incidents reported.

Sep 9, 2026

Emergency Hardware Maintenance in Vancouver, Canada (Telus)
Completed - The scheduled maintenance has been completed.
Sep 9, 21:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 14:30 UTC
Scheduled - Description: Hardware Maintenance

Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter

Start time: 2026-09-09 14:30:00 UTC
End time: 2026-09-09 21:30:00 UTC

Affected Cloud Agents:

- Vancouver, Canada (Telus)
- Vancouver, Canada - IPv6 (Telus)
Sep 9, 09:09 UTC
Network Maintenance in Washington, DC (Zayo)
Completed - The scheduled maintenance has been completed.
Sep 9, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 14:00 UTC
Scheduled - Description: Network Maintenance

Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter

Start time: 2026-09-09 14:00:00 UTC
End time: 2026-09-09 20:00:00 UTC

Affected Cloud Agents:
- Washington, DC (Zayo)
- Washington, DC - IPv6 (Zayo)
Sep 7, 08:38 UTC
Network Maintenance in Medellin, Colombia (Claro)
Completed - The scheduled maintenance has been completed.
Sep 9, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 03:00 UTC
Scheduled - Description:

Network Maintenance

Start time: 2026-09-09 03:00:00 UTC
End time: 2026-09-09 11:00:00 UTC

Affected Cloud Agents:

Medellin, Colombia (Claro)
Medellin, Colombia - IPv6 (Claro)

Impact:

Possible missing test rounds, destination unreachable, high loss/latency/jitter

Workaround:

None


ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com to speak with a support engineer or send an email to support@thousandeyes.com if you have any questions
Sep 1, 15:34 UTC
Network Maintenance in Cairo, Egypt
Completed - The scheduled maintenance has been completed.
Sep 9, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 23:00 UTC
Scheduled - Description: Network Maintenance

Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter

Start time: 2026-09-08 23:00:00 UTC
End time: 2026-09-09 04:00:00 UTC

Affected Cloud Agents:
- Cairo, Egypt
Sep 7, 08:41 UTC

Sep 8, 2026

Degradation in BGP Private Monitors in US1 Region
Resolved - Issue affecting BGP Private Collector peering in the US1 region has been identified and resolved.
Sep 8, 11:18 UTC
Investigating - US1 region customers with BGP private collectors might experience BGP session disconnections
Sep 8, 05:01 UTC

Sep 7, 2026

Network Maintenance in Macao, Macao
Completed - The scheduled maintenance has been completed.
Sep 7, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 7, 17:00 UTC
Scheduled - Description: Network Maintenance

Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter

Start time: 2026-09-07 17:00:00 UTC

End time: 2026-09-07 18:00:00 UTC

Affected Cloud Agents:

- Macao, Macao

- Macao, Macao - IPv6
Aug 15, 06:34 UTC

Sep 6, 2026

No incidents reported.

Sep 5, 2026

Network Maintenance in Washington, DC (Zayo)
Completed - The scheduled maintenance has been completed.
Sep 5, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 5, 13:00 UTC
Scheduled - Description: Network Maintenance

Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter

Start time: 2026-09-05 13:00:00 UTC

End time: 2026-09-05 20:00:00 UTC

Affected Cloud Agents:

- Washington, DC (Zayo)

- Washington, DC - IPv6 (Zayo)
Sep 3, 07:55 UTC
Network Maintenance in Medellin, Colombia (Claro)
Completed - The scheduled maintenance has been completed.
Sep 5, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 5, 05:00 UTC
Scheduled - Description:
Network Maintenance

Start time: 2026-09-05 05:00:00 UTC

End time: 2026-09-05 07:00:00 UTC

Affected Cloud Agents:

Medellin, Colombia (Claro)

Medellin, Colombia - IPv6 (Claro)

Impact:
Possible missing test rounds, destination unreachable, high loss/latency/jitter

Workaround: None

ThousandEyes Support is available 24/7. If you need assistance or have any questions, feel free to send an email to support@thousandeyes.com or opening a live chat session to speak with an engineer from within app.thousandeyes.com.
Sep 1, 15:33 UTC

Sep 4, 2026

Emergency Network Maintenance in Phoenix, AZ
Completed - The scheduled maintenance has been completed.
Sep 4, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 15:00 UTC
Scheduled - Description:
Network Maintenance

Start time: 2026-09-04 15:00:00 UTC

End time: 2026-09-04 17:00:00 UTC

Affected Cloud Agents:

Phoenix, AZ

Phoenix, AZ - IPv6

Impact:
Possible missing test rounds, destination unreachable, high loss/latency/jitter

Workaround: None

ThousandEyes Support is available 24/7. If you need assistance or have any questions, feel free to send an email to support@thousandeyes.com or opening a live chat session to speak with an engineer from within app.thousandeyes.com.
Sep 1, 15:22 UTC
Network Maintenance in Macao, Macao
Completed - The scheduled maintenance has been completed.
Sep 4, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 04:00 UTC
Scheduled - Description: Network Maintenance

Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter

Start time: 2026-09-04 04:00:00 UTC

End time: 2026-09-04 05:00:00 UTC

Affected Cloud Agents:

- Macao, Macao

- Macao, Macao - IPv6
Aug 26, 09:44 UTC

Sep 3, 2026

No incidents reported.

Sep 2, 2026

Network Maintenance in Warsaw, Poland
Completed - The scheduled maintenance has been completed.
Sep 2, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 2, 00:00 UTC
Scheduled - Description: Network Maintenance

Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter

Start time: 2026-09-02 00:00:00 UTC

End time: 2026-09-02 04:00:00 UTC

Affected Cloud Agents:

- Warsaw, Poland

- Warsaw, Poland - IPv6
Aug 18, 10:14 UTC

Sep 1, 2026

Emergency Network Maintenance in Indore, India
Completed - The scheduled maintenance has been completed.
Sep 1, 19:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 1, 18:30 UTC
Scheduled - Description:
Network Maintenance

Start time: 2026-09-01 18:30:00 UTC

End time: 2026-09-01 19:30:00 UTC

Affected Cloud Agents:

Indore, India

Indore, India - IPv6

Impact:
Possible missing test rounds, destination unreachable, high loss/latency/jitter

Workaround: None

ThousandEyes Support is available 24/7. If you need assistance or have any questions, feel free to send an email to support@thousandeyes.com or opening a live chat session to speak with an engineer from within app.thousandeyes.com.
Sep 1, 14:33 UTC
(FEDRAMP) Scheduled maintenance for database systems
Completed - The scheduled maintenance has been completed.
Sep 1, 18:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 1, 16:15 UTC
Scheduled - Description
The ThousandEyes operations team will perform a maintenance window on database infrastructure for FEDRAMP accounts.

Start Time:
16:15 PM UTC 09-01-2026

End Time:
18:15 PM UTC 09-01-2026

Impact
During this period, users may experience issues with test management, dashboard visualizations, data reporting, and API requests related to CEA/Endpoint data.

ThousandEyes Support is available 24/7. If you need assistance or have any questions, feel free to send an email to support@thousandeyes.com or opening a live chat session to speak with an engineer from within app.thousandeyes.com.
Aug 28, 21:16 UTC
Network Maintenance in Ashburn, VA (Comcast)
Completed - The scheduled maintenance has been completed.
Sep 1, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 1, 04:00 UTC
Scheduled - Description:

Network Maintenance

Start time: 2026-09-01 04:00:00 UTC
End time: 2026-09-01 07:00:00 UTC

Affected Cloud Agents:

Ashburn, VA (Comcast)
Ashburn, VA - IPv6 (Comcast)

Impact:

Possible missing test rounds, destination unreachable, high loss/latency/jitter

Workaround:

None

ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com to speak with a support engineer or send an email to support@thousandeyes.com if you have any questions
Aug 28, 19:41 UTC

Aug 31, 2026

Network Maintenance in Washington, DC (Zayo)
Completed - The scheduled maintenance has been completed.
Aug 31, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 31, 13:00 UTC
Scheduled - Description: Network Maintenance

Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter

Start time: 2026-08-31 13:00:00 UTC

End time: 2026-08-31 20:00:00 UTC

Affected Cloud Agents:

- Washington, DC (Zayo)
- Washington, DC - IPv6 (Zayo)
Aug 28, 10:57 UTC

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

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