All Systems Operational
Agent Configuration and Data Collection
Operational
Cloud and Enterprise Agents: Registration controller
Operational
This is a measure of availability for https://sc1.thousandeyes.com/
Cloud and Enterprise Agents: Test assignment and configuration controller
Operational
This is a measure of availability for https://c1.thousandeyes.com/
Cloud and Enterprise Agents: Data ingress
Operational
This is a measure of availability for https://data1.agt.thousandeyes.com/
Endpoint Agents: Test assignment and configuration controller
Operational
This is a measure of availability for https://c1.eb.thousandeyes.com
Endpoint Agents: Data submission collector
Operational
This is a measure of availability for https://data.eb.thousandeyes.com
ThousandEyes Platform and API
Operational
Platform Availability
Operational
This is a measure of availability for https://app.thousandeyes.com
API Availability
Operational
This is a measure of availability for https://api.thousandeyes.com
Test data availability
Operational
This is a measurement of whether test data is available with the platform and API
Reports and Dashboards
Operational
This is a measure of whether services related to reports & dashboards are available
Snapshots and Share Links
Operational
Snapshots created from on Enterprise and Cloud Agents test could generate a blank link, we are currently investigating this issue.
SAML/SSO
Operational
This is a measure of whether services related to SAML are available. SCIM availability is dependent upon our API component.
Configuration and Management
Operational
This is a measure of whether services related to account configuration and management are available.
Embedded Widgets
Operational
This is a measure of availability for services related to embedded widgets
Customer Success Chat
Operational
This is a measure of availability for services related to support chats
Alerts and Notifications
Operational
Alert processing
Operational
This is a measure of availability for services related to alert processing
Notification dispatching
Operational
This is a measure of availability for services related to the dispatching of alert notifications
Webhook and Integrations
Operational
This is a measure of availability for services related to alert notifications via webhook and 3rd party integrations
Email notifications
Operational
This is a measure of availability for services related to the delivery of notification emails for alerts and platform activity
Internet Insights collection and processing
Operational
BGP
Operational
Public BGP collection and processing
Operational
This is a measure of availability for services related to public BGP data collection & processing
Private BGP Collection & Processing
Operational
This is a measure of availability for services related to private BGP data collection & processing
Agent Repositories and Downloads
Operational
Ubuntu repository
Operational
This is a measure of availability for apt.thousandeyes.com
RHEL / CentOS repository
Operational
This is a measure of availability for yum.thousandeyes.com
Appliance downloads
Operational
This is a measure of availability for standard appliance images
Custom Appliance Downloads
Operational
This is a measure of availability for custom appliance images
Endpoint Agent downloads
Operational
This is a measure of availability for custom Endpoint Agent downloads
Cloud Agents: Americas
Operational
Data Centers: AMER
Operational
Agents deployed in tier 2 or tier 3 data centers. These Agents are managed and maintained by the ThousandEyes operations team.
Broadband Providers: AMER
Operational
Agents deployed within broadband provider networks. These Agents are managed and maintained by the ThousandEyes operations team.
Mobile Providers: AMER
Operational
Agents deployed within mobile provider networks. These Agents are managed and maintained by the ThousandEyes operations team.
Azure: AMER
Operational
Agents deployed within Microsoft Azure. These Agents are managed and maintained by the ThousandEyes operations team.
AWS: AMER
Operational
Agents deployed within Amazon AWS. These Agents are managed and maintained by the ThousandEyes operations team.
Google Cloud: AMER
Operational
Agents deployed within Google Cloud. These Agents are managed and maintained by the ThousandEyes operations team.
Alibaba Cloud: AMER
Operational
Agents deployed within Alibaba Cloud. These Agents are managed and maintained by the ThousandEyes operations team.
Cloud Agents: Europe, Middle East and Africa
Operational
Data Centers: EMEA
Operational
Agents deployed in tier 2 or tier 3 data centers. These Agents are managed and maintained by the ThousandEyes operations team.
Azure: EMEA
Operational
Agents deployed within Microsoft Azure. These Agents are managed and maintained by the ThousandEyes operations team.
AWS: EMEA
Operational
Agents deployed within Amazon AWS. These Agents are managed and maintained by the ThousandEyes operations team.
Google Cloud: EMEA
Operational
Agents deployed within Google Cloud. These Agents are managed and maintained by the ThousandEyes operations team.
Alibaba Cloud: EMEA
Operational
Agents deployed within Alibaba Cloud. These Agents are managed and maintained by the ThousandEyes operations team.
Cloud Agents: Asia Pacific
Operational
Data Centers: APAC
Operational
Agents deployed in tier 2 or tier 3 data centers. These Agents are managed and maintained by the ThousandEyes operations team.
Azure: APAC
Operational
Agents deployed within Microsoft Azure. These Agents are managed and maintained by the ThousandEyes operations team.
AWS: APAC
Operational
Agents deployed within Amazon AWS. These Agents are managed and maintained by the ThousandEyes operations team.
Google Cloud: APAC
Operational
Agents deployed within Google Cloud. These Agents are managed and maintained by the ThousandEyes operations team.
Alibaba Cloud: APAC
Operational
Agents deployed within Alibaba Cloud. These Agents are managed and maintained by the ThousandEyes operations team.
ThousandEyes' corporate website
Operational
ThousandEyes corporate website
Operational
This is a measure of availability for www.thousandeyes.com
Internet Outages Map
Operational
This is a measure of availability for https://www.thousandeyes.com/outages
ThousandEyes for OpenTelemetry
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Network Maintenance in Los Angeles (CenturyLink)
Sep 30, 2023 08:00-11:00 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Sep 25, 2023 - 11:13 UTC
Sep 25, 2023 - 11:13 UTC
Scheduled -
Affected Cloud Agent: ‘Los Angeles, CA (CenturyLink)’ & ‘Los Angeles, CA - IPv6 (CenturyLink)’
Start time: 2023-09-30 08:00 UTC
End time: 2023-09-30 11:00 UTC
Impact: Missing test rounds, destination unreachable, high loss/latency/jitter
Description: Telco is preforming network maintenance
Workaround: None
Sep 25, 2023 - 11:12 UTC
Start time: 2023-09-30 08:00 UTC
End time: 2023-09-30 11:00 UTC
Impact: Missing test rounds, destination unreachable, high loss/latency/jitter
Description: Telco is preforming network maintenance
Workaround: None
Sep 25, 2023 - 11:12 UTC
Hardware Maintenance in Hanoi, Vietnam (VNPT)
Sep 30, 2023 14:03-18:03 UTC
Affected Cloud Agent: ‘Hanoi, Vietnam (VNPT)’ & ‘Hanoi, Vietnam - IPv6 (VNPT)’
Start time: 2023-09-30 18:00 UTC
End time: 2023-09-30 22:00 UTC
Impact: Missing test rounds, destination unreachable, high loss/latency/jitter
Description: Telco is preforming maintenance in their systems
Workaround: none
Posted on Sep 29, 2023 - 14:04 UTC
Start time: 2023-09-30 18:00 UTC
End time: 2023-09-30 22:00 UTC
Impact: Missing test rounds, destination unreachable, high loss/latency/jitter
Description: Telco is preforming maintenance in their systems
Workaround: none
Posted on Sep 29, 2023 - 14:04 UTC
Network Maintenance in Marseille, France (Orange)
Oct 18, 2023 00:00-04:00 UTC
Affected Cloud Agent: ‘Marseille, France (Orange)’ & ‘Marseille, France - IPv6 (Orange)’
Start time: 2023-10-18 00:00 UTC
End time: 2023-10-18 04:00 UTC
Impact: Missing test rounds, destination unreachable, high loss/latency/jitter
Description: Telco is preforming network maintenance
Workaround
None
Posted on Sep 29, 2023 - 14:05 UTC
Start time: 2023-10-18 00:00 UTC
End time: 2023-10-18 04:00 UTC
Impact: Missing test rounds, destination unreachable, high loss/latency/jitter
Description: Telco is preforming network maintenance
Workaround
None
Posted on Sep 29, 2023 - 14:05 UTC
Network Maintenance in Paris, France (Orange)
Oct 30, 2023 00:00-04:00 UTC
Telco is preforming network maintenance
Affected Cloud Agent: ‘Paris, France (Orange)’ & ‘Paris, France - IPv6 (Orange)’
Start time: 2023-10-30 00:00 UTC
End time: 2023-10-30 04:00 UTC
Impact: Missing test rounds, destination unreachable, high loss/latency/jitter
Workaround: none
ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com or from status.thousandeyes.com to speak with a support engineer if you have any questions.
Posted on Sep 26, 2023 - 16:43 UTC
Affected Cloud Agent: ‘Paris, France (Orange)’ & ‘Paris, France - IPv6 (Orange)’
Start time: 2023-10-30 00:00 UTC
End time: 2023-10-30 04:00 UTC
Impact: Missing test rounds, destination unreachable, high loss/latency/jitter
Workaround: none
ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com or from status.thousandeyes.com to speak with a support engineer if you have any questions.
Posted on Sep 26, 2023 - 16:43 UTC
Scheduled Maintenance for Network infra
Oct 31, 2023 20:00-21:00 UTC
ThousandEyes Network team will discontinue support for certain IP addresses. The IP addresses that will no longer be supported are:
52.52.142.26
52.52.36.83
If you are currently allowing these IP addresses to receive alert notifications, please update your systems to also allow the following addresses based on your region to avoid any disruption.
US1 Region:
13.56.245.241
52.9.183.148
18.232.232.61
35.168.54.3
107.22.84.44
3.220.243.232
3.218.27.195
3.221.227.188
EU1 Region:
18.157.124.37
3.70.3.30
18.156.17.238
18.158.163.183
35.158.19.241
3.127.8.252
46.51.169.205
54.75.173.76
54.217.22.60
34.243.129.225
54.216.15.243
108.128.60.238
After October 31, we strongly advise you to remove 52.52.142.26 and 52.52.36.83 from your allow list as we will no longer support them.
ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com or from status.thousandeyes.com/ to speak with a support engineer if you have any questions.
Posted on Aug 04, 2023 - 05:08 UTC
52.52.142.26
52.52.36.83
If you are currently allowing these IP addresses to receive alert notifications, please update your systems to also allow the following addresses based on your region to avoid any disruption.
US1 Region:
13.56.245.241
52.9.183.148
18.232.232.61
35.168.54.3
107.22.84.44
3.220.243.232
3.218.27.195
3.221.227.188
EU1 Region:
18.157.124.37
3.70.3.30
18.156.17.238
18.158.163.183
35.158.19.241
3.127.8.252
46.51.169.205
54.75.173.76
54.217.22.60
34.243.129.225
54.216.15.243
108.128.60.238
After October 31, we strongly advise you to remove 52.52.142.26 and 52.52.36.83 from your allow list as we will no longer support them.
ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com or from status.thousandeyes.com/ to speak with a support engineer if you have any questions.
Posted on Aug 04, 2023 - 05:08 UTC