All Systems Operational
Agent Configuration and Data Collection
Operational
Cloud and Enterprise Agents: Registration controller
?
Operational
Cloud and Enterprise Agents: Test assignment and configuration controller
?
Operational
Cloud and Enterprise Agents: Data ingress
?
Operational
Endpoint Agents: Test assignment and configuration controller
?
Operational
Endpoint Agents: Data submission collector
?
Operational
Connected Devices Agent Registration
Operational
Connected Devices Test Assignment
Operational
ThousandEyes Platform and API
Operational
Platform Availability
?
Operational
API Availability
?
Operational
Test data availability
?
Operational
Reports and Dashboards
?
Operational
Snapshots and Share Links
?
Operational
SAML/SSO
?
Operational
Configuration and Management
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Operational
Embedded Widgets
?
Operational
Customer Success Chat
?
Operational
Devices
Operational
Alerts and Notifications
Operational
Alert processing
?
Operational
Notification dispatching
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Operational
Webhook and Integrations
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Operational
Email notifications
?
Operational
Internet Insights collection and processing
Operational
BGP
Operational
Public BGP collection and processing
?
Operational
Private BGP Collection & Processing
?
Operational
Agent Repositories and Downloads
Operational
Ubuntu repository
?
Operational
RHEL / CentOS repository
?
Operational
Appliance downloads
?
Operational
Custom Appliance Downloads
?
Operational
Endpoint Agent downloads
?
Operational
Cloud Agents: Americas
Operational
Data Centers: AMER
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Operational
Broadband Providers: AMER
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Operational
Mobile Providers: AMER
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Operational
Azure: AMER
?
Operational
AWS: AMER
?
Operational
Google Cloud: AMER
?
Operational
Alibaba Cloud: AMER
?
Operational
Cloud Agents: Europe, Middle East and Africa
Operational
Data Centers: EMEA
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Operational
Azure: EMEA
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Operational
AWS: EMEA
?
Operational
Google Cloud: EMEA
?
Operational
Alibaba Cloud: EMEA
?
Operational
Cloud Agents: Asia Pacific
Operational
Data Centers: APAC
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Operational
Azure: APAC
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Operational
AWS: APAC
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Operational
Google Cloud: APAC
?
Operational
Alibaba Cloud: APAC
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Operational
ThousandEyes' corporate website
Operational
ThousandEyes corporate website
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Operational
Internet Outages Map
?
Operational
ThousandEyes for OpenTelemetry
Operational
Samknows
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Endpoint Services Maintenance in US2
Jan 16, 2025 05:00-08:00 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Jan 08, 2025 - 11:44 UTC
Jan 08, 2025 - 11:44 UTC
Scheduled -
The ThousandEyes Endpoint team will perform maintenance on their services between 05:00 and 08:00 UTC on 2025-January-16. This maintenance will impact only the US2 region.
Anticipated Impact
Endpoint views and API data for all test types (scheduled tests, dynamic tests, local network test and real user tests) may be impacted intermittently during this 3h maintenance window. Users may observe the following behaviour while services are impacted:
Delayed Endpoint HTTP, Network, and Dynamic Tests, Local Network Test, and Real User Test data in Dashboards in the APP
Delayed Endpoint HTTP, Network, and Dynamic Tests, Local Network Test, and Real User Test data in Dashboards in the API
This will affect the Endpoint Agent pages, Dashboards and Alerts. During the maintenance, users may experience errors when trying to update Endpoint Agent configuration as well.
No data will be lost during this maintenance.
Workaround: none
Jan 08, 2025 - 11:42 UTC
Anticipated Impact
Endpoint views and API data for all test types (scheduled tests, dynamic tests, local network test and real user tests) may be impacted intermittently during this 3h maintenance window. Users may observe the following behaviour while services are impacted:
Delayed Endpoint HTTP, Network, and Dynamic Tests, Local Network Test, and Real User Test data in Dashboards in the APP
Delayed Endpoint HTTP, Network, and Dynamic Tests, Local Network Test, and Real User Test data in Dashboards in the API
This will affect the Endpoint Agent pages, Dashboards and Alerts. During the maintenance, users may experience errors when trying to update Endpoint Agent configuration as well.
No data will be lost during this maintenance.
Workaround: none
Jan 08, 2025 - 11:42 UTC
Network maintenance in Helsinki, Finland
Jan 17, 2025 01:00-04:00 UTC
Description: Network device maintenance
Affected Cloud Agents:
* Helsinki, Finland
* Helsinki, Finland - IPv6
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Start time: 2025-01-17 01:00 UTC
End time: 2025-01-17 04:00 UTC
Workaround: None
ThousandEyes Support is available 24/7 if you have any questions related to this incident, or if you need assistance with the platform. Email support@thousandeyes.com or open a live chat from within app.thousandeyes.com or status.thousandeyes.com to raise a support ticket.
Posted on Jan 08, 2025 - 16:53 UTC
Affected Cloud Agents:
* Helsinki, Finland
* Helsinki, Finland - IPv6
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Start time: 2025-01-17 01:00 UTC
End time: 2025-01-17 04:00 UTC
Workaround: None
ThousandEyes Support is available 24/7 if you have any questions related to this incident, or if you need assistance with the platform. Email support@thousandeyes.com or open a live chat from within app.thousandeyes.com or status.thousandeyes.com to raise a support ticket.
Posted on Jan 08, 2025 - 16:53 UTC
Network Maintenance in Newark, NJ
Jan 17, 2025 05:00-08:00 UTC
Description: Network Maintenance
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Start time: 2025-01-17 05:00:00 UTC
End time: 2025-01-17 08:00:00 UTC
Affected Cloud Agents:
Newark, NJ
Newark, NJ - IPv6
Workaround: None
Posted on Jan 03, 2025 - 15:07 UTC
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Start time: 2025-01-17 05:00:00 UTC
End time: 2025-01-17 08:00:00 UTC
Affected Cloud Agents:
Newark, NJ
Newark, NJ - IPv6
Workaround: None
Posted on Jan 03, 2025 - 15:07 UTC
Network maintenance in Mumbai, India (Reliance)
Jan 22, 2025 06:30-10:40 UTC
Description: Network device maintenance
Affected Cloud Agents:
- Mumbai, India (Reliance)
- Mumbai, India - IPv6 (Reliance)
Start time: 2025-01-22 06:30 UTC
End time: 2025-01-22 10:40 UTC
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Workaround: None
Posted on Jan 13, 2025 - 15:46 UTC
Affected Cloud Agents:
- Mumbai, India (Reliance)
- Mumbai, India - IPv6 (Reliance)
Start time: 2025-01-22 06:30 UTC
End time: 2025-01-22 10:40 UTC
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Workaround: None
Posted on Jan 13, 2025 - 15:46 UTC
Network maintenance in Frankfurt, Germany (Lumen)
Jan 22, 2025 23:00 - Jan 23, 2025 05:00 UTC
Network device maintenance
Start time: 2025-01-22 23:00 UTC
End time: 2025-01-23 05:00 UTC
Affected Cloud Agents:
Frankfurt, Germany (Lumen)
Frankfurt, Germany IPv6 (Lumen)
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Workaround: none
ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com or from status.thousandeyes.com to speak with a support engineer if you have any questions.
Posted on Jan 07, 2025 - 16:53 UTC
Start time: 2025-01-22 23:00 UTC
End time: 2025-01-23 05:00 UTC
Affected Cloud Agents:
Frankfurt, Germany (Lumen)
Frankfurt, Germany IPv6 (Lumen)
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Workaround: none
ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com or from status.thousandeyes.com to speak with a support engineer if you have any questions.
Posted on Jan 07, 2025 - 16:53 UTC
Network Maintenance in Manchester, England (Sky)
Jan 23, 2025 00:00-06:00 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Dec 17, 2024 - 19:16 UTC
Dec 17, 2024 - 19:16 UTC
Scheduled -
Description: Network Maintenance
Start time: 2025-01-23 00:00:00 UTC
End time: 2025-01-23 06:00:00 UTC
Affected Cloud Agents:
Manchester, England (Sky)
Manchester, England - IPv6 (Sky)
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Workaround: None
ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com or from status.thousandeyes.com to speak with a support engineer if you have any questions.
Dec 17, 2024 - 18:13 UTC
Start time: 2025-01-23 00:00:00 UTC
End time: 2025-01-23 06:00:00 UTC
Affected Cloud Agents:
Manchester, England (Sky)
Manchester, England - IPv6 (Sky)
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Workaround: None
ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com or from status.thousandeyes.com to speak with a support engineer if you have any questions.
Dec 17, 2024 - 18:13 UTC
Network maintenance in Phoenix, AZ (CenturyLink)
Jan 23, 2025 10:00-13:00 UTC
Network device maintenance
Start time: 2025-01-23 10:00 UTC
End time: 2025-01-23 13:00 UTC
Affected Cloud Agents:
Phoenix, AZ (CenturyLink)
Phoenix, AZ - IPv6 (CenturyLink)
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Workaround: none
ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com or from status.thousandeyes.com to speak with a support engineer if you have any questions.
Posted on Jan 08, 2025 - 17:06 UTC
Start time: 2025-01-23 10:00 UTC
End time: 2025-01-23 13:00 UTC
Affected Cloud Agents:
Phoenix, AZ (CenturyLink)
Phoenix, AZ - IPv6 (CenturyLink)
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Workaround: none
ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com or from status.thousandeyes.com to speak with a support engineer if you have any questions.
Posted on Jan 08, 2025 - 17:06 UTC
Network maintenance in St. Petersburg, Russia
Jan 23, 2025 21:00-23:00 UTC
Description: Network device maintenance
Affected Cloud Agents:
* St. Petersburg, Russia
* St. Petersburg, Russia - IPv6
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Workaround: None
ThousandEyes Support is available 24/7 if you have any questions related to this incident, or if you need assistance with the platform. Email support@thousandeyes.com or open a live chat from within app.thousandeyes.com or status.thousandeyes.com to raise a support ticket.
Posted on Jan 08, 2025 - 17:01 UTC
Affected Cloud Agents:
* St. Petersburg, Russia
* St. Petersburg, Russia - IPv6
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Workaround: None
ThousandEyes Support is available 24/7 if you have any questions related to this incident, or if you need assistance with the platform. Email support@thousandeyes.com or open a live chat from within app.thousandeyes.com or status.thousandeyes.com to raise a support ticket.
Posted on Jan 08, 2025 - 17:01 UTC
Network maintenance in London, England (Lumen)
Jan 27, 2025 23:00 - Jan 28, 2025 05:00 UTC
Network device maintenance
Start time: 2025-01-27 23:00 UTC
End time: 2025-01-28 05:00 UTC
Affected Cloud Agents:
London, England (Lumen)
London, England - IPv6 (Lumen)
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Workaround: none
ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com or from status.thousandeyes.com to speak with a support engineer if you have any questions.
Posted on Jan 07, 2025 - 16:58 UTC
Start time: 2025-01-27 23:00 UTC
End time: 2025-01-28 05:00 UTC
Affected Cloud Agents:
London, England (Lumen)
London, England - IPv6 (Lumen)
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Workaround: none
ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com or from status.thousandeyes.com to speak with a support engineer if you have any questions.
Posted on Jan 07, 2025 - 16:58 UTC
Network maintenance in Ashburn, VA (CenturyLink)
Jan 29, 2025 05:00-08:00 UTC
Description: Network device maintenance
Affected Cloud Agents:
Ashburn, VA (CenturyLink)
Ashburn, VA - IPv6 (CenturyLink)
Start time: 2025-01-29 05:00 UTC
End time: 2025-01-29 08:00 UTC
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Posted on Jan 09, 2025 - 10:21 UTC
Affected Cloud Agents:
Ashburn, VA (CenturyLink)
Ashburn, VA - IPv6 (CenturyLink)
Start time: 2025-01-29 05:00 UTC
End time: 2025-01-29 08:00 UTC
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Posted on Jan 09, 2025 - 10:21 UTC
Network maintenance in McLean, VA
Jan 29, 2025 05:00-08:00 UTC
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Description: Network device maintenance
Affected Cloud Agents:
McLean, VA
McLean, VA - IPv6
Start time: 2025-01-29 05:00 UTC
End time: 2025-01-29 08:00 UTC
Posted on Jan 09, 2025 - 10:26 UTC
Description: Network device maintenance
Affected Cloud Agents:
McLean, VA
McLean, VA - IPv6
Start time: 2025-01-29 05:00 UTC
End time: 2025-01-29 08:00 UTC
Posted on Jan 09, 2025 - 10:26 UTC