Network Maintenance in Irvine, CA (CenturyLink)
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 2026 - 07:00 UTC
Scheduled - Description:

Network Maintenance


Start time: 2026-05-12 07:00:00 UTC
End time: 2026-05-12 13:00:00 UTC


Affected Cloud Agents:

Irvine, CA (CenturyLink)
Irvine, CA - IPv6 (CenturyLink)

Impact:
Possible missing test rounds, destination unreachable, high loss/latency/jitter


Workaround:None

ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com to speak with a support engineer or send an email to support@thousandeyes.com if you have any questions
May 12, 2026 07:00-13:00 UTC
Uptime over the past 90 days. View historical uptime.
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100.0 % uptime
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90 days ago
100.0 % uptime
Today
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90 days ago
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Today
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90 days ago
100.0 % uptime
Today
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90 days ago
100.0 % uptime
Today
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90 days ago
100.0 % uptime
Today
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90 days ago
100.0 % uptime
Today
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90 days ago
100.0 % uptime
Today
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90 days ago
100.0 % uptime
Today
BGP Operational
90 days ago
100.0 % uptime
Today
Public BGP collection and processing Operational
90 days ago
100.0 % uptime
Today
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90 days ago
100.0 % uptime
Today
Agent Repositories and Downloads Operational
90 days ago
100.0 % uptime
Today
Ubuntu repository Operational
90 days ago
100.0 % uptime
Today
RHEL / CentOS repository Operational
90 days ago
100.0 % uptime
Today
Appliance downloads Operational
90 days ago
100.0 % uptime
Today
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90 days ago
100.0 % uptime
Today
Endpoint Agent downloads Operational
90 days ago
100.0 % uptime
Today
Cloud Agents: Americas Under Maintenance
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90 days ago
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90 days ago
100.0 % uptime
Today
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90 days ago
100.0 % uptime
Today
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90 days ago
99.99 % uptime
Today
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90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
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Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Network Maintenance in Chennai, India (Vodafone) May 16, 2026 18:30 - May 17, 2026 00:30 UTC

Description:

Network Maintenance


Start time: 2026-05-16 18:30:00 UTC
End time: 2026-05-17 00:30:00 UTC


Affected Cloud Agents:

Chennai, India (Vodafone)
Chennai, India - IPv6 (Vodafone)

Impact:
Possible missing test rounds, destination unreachable, high loss/latency/jitter


Workaround:None

ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com to speak with a support engineer or send an email to support@thousandeyes.com if you have any questions
Posted on Apr 29, 2026 - 20:50 UTC

Network Maintenance in Antwerp, Belgium (Telenet Belgacom) May 18, 2026 23:00 - May 19, 2026 05:00 UTC

Description: Network Maintenance
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Start time: 2026-05-18 23:00:00 UTC
End time: 2026-05-19 05:00:00 UTC
Affected Cloud Agents:

Antwerp, Belgium (Telenet Belgacom)

Antwerp, Belgium - IPv6 (Telenet Belgacom)
Posted on May 05, 2026 - 08:53 UTC

Network Maintenance in Barcelona, Spain (Telefónica) May 19, 2026 23:00 - May 20, 2026 05:00 UTC

Description: Network Maintenance
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Start time: 2026-05-19 23:00:01 UTC
End time: 2026-05-20 05:00:01 UTC
Affected Cloud Agents:

Barcelona, Spain (Telefónica)

Barcelona, Spain - IPv6 (Telefónica)
Posted on May 08, 2026 - 09:11 UTC

Network Maintenance in Winnipeg, Canada May 20, 2026 05:30-08:00 UTC

Description: Network Maintenance
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Start time: 2026-05-20 05:30:00 UTC
End time: 2026-05-20 08:00:00 UTC
Affected Cloud Agents:

Winnipeg, Canada

Winnipeg, Canada - IPv6

Winnipeg, Canada (Bell)

Winnipeg, Canada - IPv6 (Bell)

Winnipeg, Canada (Rogers)

Winnipeg, Canada - IPv6 (Rogers)

Winnipeg, Canada (Telus)

Winnipeg, Canada - IPv6 (Telus)
Posted on Mar 24, 2026 - 15:16 UTC

Network Maintenance in Eindhoven, Netherlands (KPN) May 20, 2026 18:00-19:00 UTC

Start time: 2026-05-20 18:00:00 UTC
End time: 2026-05-20 19:00:00 UTC

Impact:
Possible missing test rounds, destination unreachable, high loss/latency/jitter

Affected Cloud Agents:
- Eindhoven, Netherlands (KPN)
- Eindhoven, Netherlands - IPv6 (KPN)

Description
We will be undergoing scheduled maintenance on the affected cloud agents. Issues should resolve automatically once maintenance is completed.

Workaround: None

ThousandEyes Support is available 24/7. If you need assistance or have any questions, don't hesitate to contact us via email at support@thousandeyes.com or opening a live chat session to speak with an engineer from within app.thousandeyes.com.
Posted on May 06, 2026 - 14:36 UTC

Network Maintenance in Chicago, IL (Charter) May 21, 2026 05:00-11:00 UTC

Description: Network Maintenance
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Start time: 2026-05-21 05:00:00 UTC
End time: 2026-05-21 11:00:00 UTC
Affected Cloud Agents:

Chicago, IL (Charter)

Chicago, IL - IPv6 (Charter)
Posted on May 07, 2026 - 13:54 UTC

Network Maintenance in Chicago, IL (Charter) May 22, 2026 05:00-11:00 UTC

Description: Network Maintenance
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Start time: 2026-05-22 05:00:00 UTC
End time: 2026-05-22 11:00:00 UTC
Affected Cloud Agents:

Chicago, IL (Charter)

Chicago, IL - IPv6 (Charter)
Posted on May 05, 2026 - 08:51 UTC
May 12, 2026

Unresolved incident: Network Maintenance in Irvine, CA (CenturyLink).

May 11, 2026
Emergency IP replacement on Maidstone, England
Completed - The scheduled maintenance has been completed.
May 11, 21:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 11:30 UTC
Scheduled - The Cloud Agents Operations Team will change the addresses of the Cloud Agent in the continued effort to improve quality of service. The current IP address space won't be used after the maintenance.

When: 2026-05-11 from 11:30 to 21:30 UTC

Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter

The new IP address spaces are:

5.102.169.224/27

2a00:1c10:3:412::/64
May 11, 11:12 UTC
Emergency Capacity increase on Seattle, WA (AWS Local Zone)
Completed - The scheduled maintenance has been completed.
May 11, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 11:00 UTC
Scheduled - The Cloud Agents Operations Team will perform a capacity increase on the Cloud Agent. This also includes adding IP addresses to the Cloud Agent.

When: 2026-05-11 from 10:00 to 14:00 UTC

Impact: No impact is expected

The IP addresses being added:

15.181.5.110

15.181.0.72

15.181.0.255

15.181.0.219

15.181.4.150

15.181.5.6

15.181.4.79

15.181.0.67

15.181.0.89

15.181.0.190
May 11, 10:33 UTC
May 10, 2026
Temporary Suspension of Cloud Agents in the AWS Middle East Regions Bahrain (ME-SOUTH-1) and UAE (ME-CENTRAL-1)
Completed - The scheduled maintenance has been completed.
May 10, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 20:00 UTC
Scheduled - Description:

Due to ongoing infrastructure availability challenges affecting AWS regions in Bahrain (AWS me-south-1) and the United Arab Emirates (AWS me-central-1), Cisco ThousandEyes is temporarily suspending Cloud Agents in these locations effective 72 hours from the publication of this changelog notice.

If you are currently running tests on these Cloud Agents, please migrate them to a nearby Cloud Agent location prior to the scheduled suspension date. Alternative locations include:

Muscat, Oman (AWS Local Zone)
Tel Aviv, Israel (AWS il-central-1)

We will continue to monitor the status of the regional infrastructure and will provide further updates to this changelog as more information becomes available.

Start time: 2026-05-07 20:00 UTC

Affected Cloud Agents:

Bahrain (ME-SOUTH-1)
UAE (ME-CENTRAL-1)

Impact:

The cloud agents in Bahrain (AWS me-south-1) and UAE (AWS me-central-1) will be suspended until the issues with the regions are resolved.

Workaround:None

ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com to speak with a support engineer or send an email to support@thousandeyes.com if you have any questions
May 4, 21:32 UTC
May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026
Network Maintenance in Winnipeg, Canada (Rogers)
Completed - The scheduled maintenance has been completed.
May 7, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 07:00 UTC
Scheduled - Description: Network Maintenance
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter

Start time: 2026-05-07 07:00:00 UTC
End time: 2026-05-07 13:00:00 UTC

Affected Cloud Agents:

- Winnipeg, Canada (Rogers)
- Winnipeg, Canada - IPv6 (Rogers)

Workaround:None
Apr 8, 14:51 UTC
Network Maintenance in Cleveland, OH (Charter)
Completed - The scheduled maintenance has been completed.
May 7, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 05:00 UTC
Scheduled - Description: Network Maintenance
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Start time: 2026-05-07 05:00:00 UTC
End time: 2026-05-07 10:00:00 UTC
Affected Cloud Agents:

Cleveland, OH (Charter)

Cleveland, OH - IPv6 (Charter)
Apr 17, 08:57 UTC
May 6, 2026

No incidents reported.

May 5, 2026

No incidents reported.

May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026
Maintenance in Amsterdam, Netherlands
Completed - The scheduled maintenance has been completed.
May 1, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 1, 00:00 UTC
Scheduled - Description:

Provider is doing general maintenance.


Start time: 2026/05/01 00:00 UTC
End time: 2026/05/01 04:00 UTC


Affected Cloud Agents:

Amsterdam, Netherlands
Amsterdam, Netherlands - IPv6



Impact:
Possible missing test rounds, destination unreachable, high loss/latency/jitter


Workaround:None

ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com to speak with a support engineer or send an email to support@thousandeyes.com if you have any questions
Apr 22, 18:27 UTC
Apr 30, 2026

No incidents reported.

Apr 29, 2026
Network Maintenance in Prague, Czech Republic
Completed - The scheduled maintenance has been completed.
Apr 29, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 28, 20:00 UTC
Scheduled - Description: Network Maintenance
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Start time: 2026-04-28 20:00:00 UTC
End time: 2026-04-29 00:00:00 UTC
Affected Cloud Agents:

Prague, Czech Republic

Prague, Czech Republic - IPv6
Apr 13, 10:49 UTC
Apr 28, 2026
Network Maintenance in Chicago, IL (Charter)
Completed - The scheduled maintenance has been completed.
Apr 28, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 28, 05:00 UTC
Scheduled - Description: Network Maintenance
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter

Start time: 2026-04-28 05:00:00 UTC
End time: 2026-04-28 11:00:00 UTC

Affected Cloud Agents:

- Chicago, IL (Charter)
- Chicago, IL - IPv6 (Charter)

Workaround: None
Apr 16, 18:56 UTC
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