All Systems Operational

Uptime over the past 90 days. View historical uptime.
Agent Configuration and Data Collection Operational
90 days ago
100.0 % uptime
Today
Cloud and Enterprise Agents: Registration controller Operational
90 days ago
100.0 % uptime
Today
Cloud and Enterprise Agents: Test assignment and configuration controller Operational
90 days ago
100.0 % uptime
Today
Cloud and Enterprise Agents: Data ingress Operational
90 days ago
100.0 % uptime
Today
Endpoint Agents: Test assignment and configuration controller Operational
90 days ago
100.0 % uptime
Today
Endpoint Agents: Data submission collector Operational
90 days ago
100.0 % uptime
Today
Connected Devices Agent Registration Operational
90 days ago
100.0 % uptime
Today
Connected Devices Test Assignment Operational
90 days ago
100.0 % uptime
Today
ThousandEyes Platform and API Operational
90 days ago
99.99 % uptime
Today
Platform Availability Operational
90 days ago
100.0 % uptime
Today
API Availability Operational
90 days ago
100.0 % uptime
Today
Test data availability Operational
90 days ago
100.0 % uptime
Today
Reports and Dashboards Operational
90 days ago
100.0 % uptime
Today
Snapshots and Share Links Operational
90 days ago
100.0 % uptime
Today
SAML/SSO Operational
90 days ago
99.98 % uptime
Today
Configuration and Management Operational
90 days ago
100.0 % uptime
Today
Embedded Widgets Operational
90 days ago
100.0 % uptime
Today
Customer Success Chat Operational
90 days ago
100.0 % uptime
Today
Devices Operational
90 days ago
100.0 % uptime
Today
Usage and Billing Operational
Event Detection Operational
90 days ago
100.0 % uptime
Today
Endpoint Agent Views Operational
90 days ago
100.0 % uptime
Today
Outages Page Operational
90 days ago
100.0 % uptime
Today
Alerts and Notifications Operational
90 days ago
100.0 % uptime
Today
Alert processing Operational
90 days ago
100.0 % uptime
Today
Notification dispatching Operational
90 days ago
100.0 % uptime
Today
Webhook and Integrations Operational
90 days ago
100.0 % uptime
Today
Email notifications Operational
90 days ago
100.0 % uptime
Today
Internet Insights collection and processing Operational
90 days ago
100.0 % uptime
Today
Cloud Insights Operational
90 days ago
100.0 % uptime
Today
Traffic Insights Operational
90 days ago
100.0 % uptime
Today
BGP Operational
90 days ago
100.0 % uptime
Today
Public BGP collection and processing Operational
90 days ago
100.0 % uptime
Today
Private BGP Collection & Processing Operational
90 days ago
100.0 % uptime
Today
Agent Repositories and Downloads Operational
90 days ago
100.0 % uptime
Today
Ubuntu repository Operational
90 days ago
100.0 % uptime
Today
RHEL / CentOS repository Operational
90 days ago
100.0 % uptime
Today
Appliance downloads Operational
90 days ago
100.0 % uptime
Today
Custom Appliance Downloads Operational
90 days ago
100.0 % uptime
Today
Endpoint Agent downloads Operational
90 days ago
100.0 % uptime
Today
Cloud Agents: Americas Operational
Data Centers: AMER Operational
Broadband Providers: AMER Operational
Mobile Providers: AMER Operational
Azure: AMER Operational
AWS: AMER Operational
Google Cloud: AMER Operational
Alibaba Cloud: AMER Operational
Cloud Agents: Europe, Middle East and Africa Operational
Data Centers: EMEA Operational
Azure: EMEA Operational
AWS: EMEA Operational
Google Cloud: EMEA Operational
Alibaba Cloud: EMEA Operational
Cloud Agents: Asia Pacific Operational
Data Centers: APAC Operational
Azure: APAC Operational
AWS: APAC Operational
Google Cloud: APAC Operational
Alibaba Cloud: APAC Operational
ThousandEyes' corporate website Operational
90 days ago
100.0 % uptime
Today
ThousandEyes corporate website Operational
90 days ago
100.0 % uptime
Today
Internet Outages Map Operational
90 days ago
100.0 % uptime
Today
ThousandEyes for OpenTelemetry Operational
90 days ago
100.0 % uptime
Today
Connected Devices (Formerly SamKnows) Operational
90 days ago
99.99 % uptime
Today
AI Assistant Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Network Maintenance in Chicago, IL (Charter) Apr 28, 2026 05:00-11:00 UTC

Description: Network Maintenance
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter

Start time: 2026-04-28 05:00:00 UTC
End time: 2026-04-28 11:00:00 UTC

Affected Cloud Agents:

- Chicago, IL (Charter)
- Chicago, IL - IPv6 (Charter)

Workaround: None
Posted on Apr 16, 2026 - 18:56 UTC

Network Maintenance in Prague, Czech Republic Apr 28, 2026 20:00 - Apr 29, 2026 00:00 UTC

Description: Network Maintenance
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Start time: 2026-04-28 20:00:00 UTC
End time: 2026-04-29 00:00:00 UTC
Affected Cloud Agents:

Prague, Czech Republic

Prague, Czech Republic - IPv6
Posted on Apr 13, 2026 - 10:49 UTC

Maintenance in Amsterdam, Netherlands May 1, 2026 00:00-04:00 UTC

Description:

Provider is doing general maintenance.


Start time: 2026/05/01 00:00 UTC
End time: 2026/05/01 04:00 UTC


Affected Cloud Agents:

Amsterdam, Netherlands
Amsterdam, Netherlands - IPv6



Impact:
Possible missing test rounds, destination unreachable, high loss/latency/jitter


Workaround:None

ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com to speak with a support engineer or send an email to support@thousandeyes.com if you have any questions
Posted on Apr 22, 2026 - 18:27 UTC

Network Maintenance in Cleveland, OH (Charter) May 7, 2026 05:00-10:00 UTC

Description: Network Maintenance
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Start time: 2026-05-07 05:00:00 UTC
End time: 2026-05-07 10:00:00 UTC
Affected Cloud Agents:

Cleveland, OH (Charter)

Cleveland, OH - IPv6 (Charter)
Posted on Apr 17, 2026 - 08:57 UTC

Network Maintenance in Winnipeg, Canada (Rogers) May 7, 2026 07:00-13:00 UTC

Description: Network Maintenance
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter

Start time: 2026-05-07 07:00:00 UTC
End time: 2026-05-07 13:00:00 UTC

Affected Cloud Agents:

- Winnipeg, Canada (Rogers)
- Winnipeg, Canada - IPv6 (Rogers)

Workaround:None
Posted on Apr 08, 2026 - 14:51 UTC

IP replacement on Maidstone, England May 7, 2026 09:00-19:00 UTC

The Cloud Agents Operations Team will change the addresses of the Cloud Agent in the continued effort to improve quality of service. The current IP address space won't be used after the maintenance.

When: 2026-05-07 from 09:00 to 19:00 UTC

Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter

The new IP address spaces are:
5.102.169.224/27
2a00:1c10:3:412::/64
Posted on Apr 22, 2026 - 13:20 UTC

Network Maintenance in Winnipeg, Canada May 20, 2026 05:30-08:00 UTC

Description: Network Maintenance
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Start time: 2026-05-20 05:30:00 UTC
End time: 2026-05-20 08:00:00 UTC
Affected Cloud Agents:

Winnipeg, Canada

Winnipeg, Canada - IPv6

Winnipeg, Canada (Bell)

Winnipeg, Canada - IPv6 (Bell)

Winnipeg, Canada (Rogers)

Winnipeg, Canada - IPv6 (Rogers)

Winnipeg, Canada (Telus)

Winnipeg, Canada - IPv6 (Telus)
Posted on Mar 24, 2026 - 15:16 UTC
Apr 25, 2026

No incidents reported today.

Apr 24, 2026
Network Maintenance in Calgary, Canada (Shaw)
Completed - The scheduled maintenance has been completed.
Apr 24, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 06:00 UTC
Scheduled - Description: Network Maintenance
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter

Start time: 2026-04-24 06:00:00 UTC
End time: 2026-04-24 12:00:00 UTC

Affected Cloud Agents:

- Calgary, Canada (Shaw)
- Calgary, Canada - IPv6 (Shaw)

Workaround:None
Apr 8, 14:38 UTC
Network Maintenance in Medellín, Colombia (Claro)
Completed - The scheduled maintenance has been completed.
Apr 24, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 03:01 UTC
Scheduled - Description: Network Maintenance
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Start time: 2026-04-24 03:00:00 UTC
End time: 2026-04-24 11:00:00 UTC
Affected Cloud Agents:

"Medell\xEDn, Colombia (Claro)"

"Medell\xEDn, Colombia - IPv6 (Claro)"
Apr 17, 09:05 UTC
Network Maintenance in Medellín, Colombia (Claro)
Completed - The scheduled maintenance has been completed.
Apr 24, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 03:00 UTC
Scheduled - Description: Network Maintenance
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Start time: 2026-04-24 03:00:00 UTC
End time: 2026-04-24 11:00:00 UTC
Affected Cloud Agents:

"Medellín, Colombia (Claro)"

"Medellín, Colombia - IPv6 (Claro)"
Apr 13, 10:48 UTC
Maintenance in Kuala Lumpur, Malaysia (Telekom Malaysia)
Completed - The scheduled maintenance has been completed.
Apr 24, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 02:00 UTC
Scheduled - Description:

The provider is having a planned link upgrade.


Start time: 2026-04-24 02:00 UTC
End time: 2026-04-24 04:00 UTC


Affected Cloud Agents:

Kuala Lumpur, Malaysia (Telekom Malaysia)
Kuala Lumpur, Malaysia - IPv6 (Telekom Malaysia)



Impact:
Possible missing test rounds, destination unreachable, high loss/latency/jitter


Workaround:None

ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com to speak with a support engineer or send an email to support@thousandeyes.com if you have any questions
Apr 22, 18:23 UTC
Outage in ThousandEyes Outages Page
Resolved - This incident has been resolved.
Apr 24, 02:49 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 23, 00:46 UTC
Investigating - We are currently experiencing issues with our public outages map on thousandeyes.com/outages. We are actively working on fixing this.
Apr 22, 23:39 UTC
Apr 23, 2026
Emergency Maintenance in Querétaro, Mexico (Telmex)
Completed - The scheduled maintenance has been completed.
Apr 23, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 14:00 UTC
Scheduled - Description:

The provider is doing scheduled maintenance to perform failover testing.

Start time: 2026-04-23 14:00 UTC
End time: 2026-04-23 19:00 UTC


Affected Cloud Agents:

Querétaro, Mexico (Telmex)
Querétaro, Mexico - IPv6 (Telmex)


Impact:
Possible missing test rounds, destination unreachable, high loss/latency/jitter


Workaround:None

ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com to speak with a support engineer or send an email to support@thousandeyes.com if you have any questions
Apr 22, 18:20 UTC
Network Maintenance in Dallas, TX (Comcast)
Completed - The scheduled maintenance has been completed.
Apr 23, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 05:00 UTC
Scheduled - Description: Network Maintenance
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter

Start time: 2026-04-23 05:00:00 UTC
End time: 2026-04-23 11:00:00 UTC

Affected Cloud Agents:

- Dallas, TX (Comcast)
- Dallas, TX - IPv6 (Comcast)

Workaround:None
Apr 8, 14:44 UTC
Network Maintenance in Hamburg, Germany
Completed - The scheduled maintenance has been completed.
Apr 23, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 04:00 UTC
Scheduled - Description:

Network Maintenance


Start time: 2026-04-23 04:00:00 UTC
End time: 2026-04-23 07:00:00 UTC


Affected Cloud Agents:
Hamburg, Germany
Hamburg, Germany - IPv6

Impact:
Possible missing test rounds, destination unreachable, high loss/latency/jitter


Workaround:None

ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com to speak with a support engineer or send an email to support@thousandeyes.com if you have any questions
Apr 17, 16:35 UTC
Apr 22, 2026
Network Maintenance in Palermo, Italy
Completed - The scheduled maintenance has been completed.
Apr 22, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 20:00 UTC
Scheduled - Description: Network Maintenance
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter

Start time: 2026-04-22 20:00:00 UTC
End time: 2026-04-22 22:00:00 UTC

Affected Cloud Agents:

- Palermo, Italy
- Palermo, Italy - IPv6

Workaround:None
Apr 8, 14:47 UTC
Service Degradation Affecting Stream Services
Resolved - This incident has been resolved.
Apr 22, 20:27 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 22, 20:27 UTC
Identified - We identified an issue impacting ThousandEyes for OpenTelemetry that began at 17:30 UTC on April 22nd, 2026. Service recovery began at 18:00 UTC, and we continue to monitor the situation
Apr 22, 18:28 UTC
Emergency Maintenance in Sydney, Australia
Completed - The scheduled maintenance has been completed.
Apr 22, 20:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 18:15 UTC
Update - We will be undergoing scheduled maintenance during this time.
Apr 22, 18:13 UTC
Scheduled - Description:

Provider is rectifying fault tolerance issues.


Start time: 2026/04/22 18:00 UTC
End time: 2026/04/22 20:00 UTC

Affected Cloud Agents:

Sydney, Australia
Sydney, Australia - IPv6


Impact:
Possible missing test rounds, destination unreachable, high loss/latency/jitter


Workaround:None

ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com to speak with a support engineer or send an email to support@thousandeyes.com if you have any questions
Apr 22, 18:00 UTC
Apr 21, 2026
Hardware Maintenance in New Delhi, India
Completed - The scheduled maintenance has been completed.
Apr 21, 08:58 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 12:00 UTC
Scheduled - Description: Data center relocation
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Start time: 2026-03-31 12:00:00 UTC
End time: 2026-04-24 12:00:00 UTC
Affected Cloud Agents:

New Delhi, India

New Delhi, India - IPv6
Mar 30, 08:17 UTC
Apr 20, 2026
Emergency IP replacement in New Delhi, India
Completed - The scheduled maintenance has been completed.
Apr 20, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 20, 09:00 UTC
Scheduled - Description:

The ThousandEyes team will change the addresses of the Cloud Agent in the continued effort to improve quality of service. The current IP address space won't be used after the maintenance.


Start time: 2026-04-20 09:00:00 UTC
End time: 2026-04-20 21:00:00 UTC


Affected Cloud Agents:
New Delhi, India
New Delhi, India - IPv6

The new IP address spaces are:

103.171.220.0/27
103.171.220.64/27
2401:7500:0ff1:c::/64



Impact:
Possible missing test rounds, destination unreachable, high loss/latency/jitter


Workaround:None

ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com to speak with a support engineer or send an email to support@thousandeyes.com if you have any questions
Apr 17, 16:41 UTC
Apr 19, 2026

No incidents reported.

Apr 18, 2026

No incidents reported.

Apr 17, 2026
Network Maintenance in Macao, Macao
Completed - The scheduled maintenance has been completed.
Apr 17, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 18:00 UTC
Scheduled - Description: Network Maintenance
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter

Start time: 2026-04-17 18:00:00 UTC
End time: 2026-04-17 22:00:00 UTC

Affected Cloud Agents:

- Macao, Macao
- Macao, Macao - IPv6

Workaround:None
Apr 8, 14:33 UTC
Apr 16, 2026
Network Maintenance in Seattle, WA (Comcast)
Completed - The scheduled maintenance has been completed.
Apr 16, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 07:00 UTC
Scheduled - Description: Network Maintenance
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter

Start time: 2026-04-16 07:00:00 UTC
End time: 2026-04-16 13:00:00 UTC

Affected Cloud Agents:
- Seattle, WA (Comcast)
- Seattle, WA - IPv6 (Comcast)

Workaround: None
Apr 6, 16:15 UTC
Apr 15, 2026

No incidents reported.

Apr 14, 2026
Network Maintenance in Los Angeles, CA (Charter)
Completed - The scheduled maintenance has been completed.
Apr 14, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 07:00 UTC
Scheduled - Description: Network Maintenance
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Start time: 2026-04-14 07:00:00 UTC
End time: 2026-04-14 13:00:00 UTC
Affected Cloud Agents:

Los Angeles, CA (Charter)

Los Angeles, CA - IPv6 (Charter)
Mar 30, 08:12 UTC
Emergency Network Maintenance in Bangalore, India
Completed - The scheduled maintenance has been completed.
Apr 14, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 10:00 UTC
Scheduled - Description: Network Maintenance
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Start time: 2026-04-14 10:00:00 UTC
End time: 2026-04-14 11:00:00 UTC
Affected Cloud Agents:

Bangalore, India (Bharti Airtel)

Bangalore, India (JIO)

Bangalore, India (Reliance)

Bangalore, India (Vodafone Idea)

Bangalore, India - IPv6 (Bharti Airtel)

Bangalore, India - IPv6 (JIO)

Bangalore, India - IPv6 (Reliance)

Bangalore, India - IPv6 (Vodafone Idea)
Apr 13, 10:46 UTC
Apr 13, 2026

No incidents reported.

Apr 12, 2026

No incidents reported.

Apr 11, 2026
Maintenance in Cape Town, South Africa
Completed - The scheduled maintenance has been completed.
Apr 11, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 22:00 UTC
Scheduled - Affected Cloud Agents:

Cape Town, South Africa

Cape Town, South Africa - IPv6

Start time: 2026/04/10 22:00 UTC

End time: 2026/04/11 01:00 UTC

Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter

Description: Provider is upgrading the uplink.
Apr 2, 07:41 UTC
Network Maintenance in Cape Town, South Africa
Completed - The scheduled maintenance has been completed.
Apr 11, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 22:01 UTC
Scheduled - Description:

Network Maintenance


Start time: 2026-04-10 22:00:00 UTC
End time: 2026-04-11 01:00:00 UTC


Affected Cloud Agents:

Cape Town, South Africa
Cape Town, South Africa - IPv6


Impact:
Possible missing test rounds, destination unreachable, high loss/latency/jitter

Workaround:None

ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com to speak with a support engineer or send an email to support@thousandeyes.com if you have any questions
Apr 6, 16:10 UTC
Network Maintenance in Mumbai, India (Vodafone Idea)
Completed - The scheduled maintenance has been completed.
Apr 11, 00:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 18:30 UTC
Scheduled - Network Maintenance
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Start time: 2026-04-10 18:30:00 UTC
End time: 2026-04-11 00:30:00 UTC
Affected Cloud Agents:
* Mumbai, India (Vodafone Idea)
* Mumbai, India - IPv6 (Vodafone Idea)
Mar 23, 11:33 UTC
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