Hardware Maintenance in New Delhi, India
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 2026 - 12:00 UTC
Scheduled - Description: Data center relocation
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Start time: 2026-03-31 12:00:00 UTC
End time: 2026-04-10 12:00:00 UTC
Affected Cloud Agents:

New Delhi, India

New Delhi, India - IPv6
Mar 31, 2026 12:00 - Apr 10, 2026 12:00 UTC
Decommission notice for 3 underutilized cloud agent locations
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 2026 - 00:00 UTC
Scheduled - As part of our ongoing efforts to optimize resources and expand coverage in high-impact business areas, we will be decommissioning a small set of underutilized ThousandEyes Cloud Agents locations on Mar 31, 2026. If you are currently running Tests on the following Cloud Agents, please migrate them to a nearby Cloud Agent location to avoid interruptions.

Cloud Agents locations that will be retired on March 31st, 2026:

- Surabaya, Indonesia
- Surabaya, Indonesia - IPv6

- Yogyakarta, Indonesia
- Yogyakarta, Indonesia - IPv6

- Accra, Ghana
- Accra, Ghana - IPv6

The following locations are suggested based on geographical proximity as alternatives to the decommissioned Cloud agents:


Available Jakarta-based Cloud Agent locations, including:

- Jakarta, Indonesia
- Jakarta, Indonesia (Alibaba ap-southeast-5)
- Jakarta, Indonesia (AWS ap-southeast-3)
- Jakarta, Indonesia (Biznet)
- Jakarta, Indonesia (GCP asia-southeast2)
- Jakarta, Indonesia (PT Telkom)
- Jakarta, Indonesia – IPv6
- Jakarta, Indonesia – IPv6 (Biznet)
- Jakarta, Indonesia – IPv6 (PT Telkom)


Available Lagos-based Cloud Agent locations, including:

- Lagos, Nigeria
- Lagos, Nigeria (AWS Local Zone)
- Lagos, Nigeria - IPv6

Action Required

If no action is taken by Mar 31, 2026 the affected Cloud Agents will be removed from your Tests. Any Tests relying exclusively on these Cloud Agents will be automatically disabled.

If you have questions or need assistance migrating your monitoring setup, ThousandEyes Support is available 24/7.
Feel free to send an email to support@thousandeyes.com or opening a live chat session to speak with an engineer from within app.thousandeyes.com.
Mar 31, 2026 00:00 - Apr 1, 2026 00:00 UTC
Uptime over the past 90 days. View historical uptime.
Agent Configuration and Data Collection Operational
90 days ago
100.0 % uptime
Today
Cloud and Enterprise Agents: Registration controller Operational
90 days ago
100.0 % uptime
Today
Cloud and Enterprise Agents: Test assignment and configuration controller Operational
90 days ago
100.0 % uptime
Today
Cloud and Enterprise Agents: Data ingress Operational
90 days ago
100.0 % uptime
Today
Endpoint Agents: Test assignment and configuration controller Operational
90 days ago
100.0 % uptime
Today
Endpoint Agents: Data submission collector Operational
90 days ago
100.0 % uptime
Today
Connected Devices Agent Registration Operational
90 days ago
100.0 % uptime
Today
Connected Devices Test Assignment Operational
90 days ago
100.0 % uptime
Today
ThousandEyes Platform and API Operational
90 days ago
99.99 % uptime
Today
Platform Availability Operational
90 days ago
100.0 % uptime
Today
API Availability Operational
90 days ago
100.0 % uptime
Today
Test data availability Operational
90 days ago
100.0 % uptime
Today
Reports and Dashboards Operational
90 days ago
100.0 % uptime
Today
Snapshots and Share Links Operational
90 days ago
100.0 % uptime
Today
SAML/SSO Operational
90 days ago
99.98 % uptime
Today
Configuration and Management Operational
90 days ago
100.0 % uptime
Today
Embedded Widgets Operational
90 days ago
100.0 % uptime
Today
Customer Success Chat Operational
90 days ago
100.0 % uptime
Today
Devices Operational
90 days ago
100.0 % uptime
Today
Usage and Billing Operational
Event Detection Operational
90 days ago
100.0 % uptime
Today
Endpoint Agent Views Operational
90 days ago
100.0 % uptime
Today
Alerts and Notifications Operational
90 days ago
100.0 % uptime
Today
Alert processing Operational
90 days ago
100.0 % uptime
Today
Notification dispatching Operational
90 days ago
100.0 % uptime
Today
Webhook and Integrations Operational
90 days ago
100.0 % uptime
Today
Email notifications Operational
90 days ago
100.0 % uptime
Today
Internet Insights collection and processing Operational
90 days ago
100.0 % uptime
Today
Cloud Insights Operational
90 days ago
100.0 % uptime
Today
Traffic Insights Operational
90 days ago
100.0 % uptime
Today
BGP Operational
90 days ago
100.0 % uptime
Today
Public BGP collection and processing Operational
90 days ago
100.0 % uptime
Today
Private BGP Collection & Processing Operational
90 days ago
100.0 % uptime
Today
Agent Repositories and Downloads Operational
90 days ago
100.0 % uptime
Today
Ubuntu repository Operational
90 days ago
100.0 % uptime
Today
RHEL / CentOS repository Operational
90 days ago
100.0 % uptime
Today
Appliance downloads Operational
90 days ago
100.0 % uptime
Today
Custom Appliance Downloads Operational
90 days ago
100.0 % uptime
Today
Endpoint Agent downloads Operational
90 days ago
100.0 % uptime
Today
Cloud Agents: Americas Operational
Data Centers: AMER Operational
Broadband Providers: AMER Operational
Mobile Providers: AMER Operational
Azure: AMER Operational
AWS: AMER Operational
Google Cloud: AMER Operational
Alibaba Cloud: AMER Operational
Cloud Agents: Europe, Middle East and Africa Under Maintenance
Data Centers: EMEA Under Maintenance
Azure: EMEA Operational
AWS: EMEA Operational
Google Cloud: EMEA Operational
Alibaba Cloud: EMEA Operational
Cloud Agents: Asia Pacific Under Maintenance
Data Centers: APAC Under Maintenance
Azure: APAC Operational
AWS: APAC Operational
Google Cloud: APAC Operational
Alibaba Cloud: APAC Operational
ThousandEyes' corporate website Operational
90 days ago
100.0 % uptime
Today
ThousandEyes corporate website Operational
90 days ago
100.0 % uptime
Today
Internet Outages Map Operational
90 days ago
100.0 % uptime
Today
ThousandEyes for OpenTelemetry Operational
90 days ago
100.0 % uptime
Today
Connected Devices (Formerly SamKnows) Operational
90 days ago
99.99 % uptime
Today
AI Assistant Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

IP replacement in Dallas, TX (Trial) Apr 6, 2026 13:00-18:00 UTC

The Cloud Agents Operations Team will change the addresses of the several Trial Cloud Agents in the continued effort to improve quality of service. The current IP addresses won't be used after the maintenance.

When: 2026-04-06 from 13:00 to 18:00 UTC

Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter

The new IP addresses on Dallas, TX (Trial) are:

45.33.120.14

66.228.55.168

66.228.55.175

173.255.205.38
Posted on Mar 25, 2026 - 14:03 UTC

Network Maintenance in Winnipeg, Canada (Rogers) Apr 9, 2026 06:00-12:00 UTC

Description: Network Maintenance
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Start time: 2026-04-09 06:00:00 UTC
End time: 2026-04-09 12:00:00 UTC
Affected Cloud Agents:

Winnipeg, Canada (Rogers)

Winnipeg, Canada - IPv6 (Rogers)
Posted on Mar 24, 2026 - 15:15 UTC

Network Maintenance in Helsinki, Finland Apr 9, 2026 19:00 - Apr 10, 2026 03:00 UTC

Description: Network Maintenance
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Start time: 2026-04-09 19:00:00 UTC
End time: 2026-04-10 03:00:00 UTC
Affected Cloud Agents:

Helsinki, Finland

Helsinki, Finland - IPv6
Posted on Mar 25, 2026 - 14:06 UTC

Network Maintenance in Mumbai, India (Vodafone Idea) Apr 10, 2026 18:30 - Apr 11, 2026 00:30 UTC

Network Maintenance
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Start time: 2026-04-10 18:30:00 UTC
End time: 2026-04-11 00:30:00 UTC
Affected Cloud Agents:
* Mumbai, India (Vodafone Idea)
* Mumbai, India - IPv6 (Vodafone Idea)
Posted on Mar 23, 2026 - 11:33 UTC

Network Maintenance in Los Angeles, CA (Charter) Apr 14, 2026 07:00-13:00 UTC

Description: Network Maintenance
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Start time: 2026-04-14 07:00:00 UTC
End time: 2026-04-14 13:00:00 UTC
Affected Cloud Agents:

Los Angeles, CA (Charter)

Los Angeles, CA - IPv6 (Charter)
Posted on Mar 30, 2026 - 08:12 UTC

Network Maintenance in Winnipeg, Canada May 20, 2026 05:30-08:00 UTC

Description: Network Maintenance
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Start time: 2026-05-20 05:30:00 UTC
End time: 2026-05-20 08:00:00 UTC
Affected Cloud Agents:

Winnipeg, Canada

Winnipeg, Canada - IPv6

Winnipeg, Canada (Bell)

Winnipeg, Canada - IPv6 (Bell)

Winnipeg, Canada (Rogers)

Winnipeg, Canada - IPv6 (Rogers)

Winnipeg, Canada (Telus)

Winnipeg, Canada - IPv6 (Telus)
Posted on Mar 24, 2026 - 15:16 UTC
Mar 31, 2026
Network Maintenance in Edison, NJ
Completed - The scheduled maintenance has been completed.
Mar 31, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 07:00 UTC
Scheduled - Description: Network Maintenance

Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter

Start time: 2026-03-31 07:00:00 UTC
End time: 2026-03-31 14:00:00 UTC

Affected Cloud Agents:
Edison, NJ
Edison, NJ - IPv6
Mar 18, 14:53 UTC
some users of mobile apps may be unable to execute speed tests.
Resolved - This incident has been resolved
Mar 31, 08:25 UTC
Identified - Due to a platform issue some users of mobile apps may be unable to execute speed tests.
our team has identified the root cause and are actively working on this issue for resolution
Mar 31, 08:01 UTC
Mar 30, 2026

No incidents reported.

Mar 29, 2026

No incidents reported.

Mar 28, 2026

No incidents reported.

Mar 27, 2026
Network Maintenance in Manila, Philippines (PLDT/Smart)
Completed - The scheduled maintenance has been completed.
Mar 27, 10:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 02:00 UTC
Scheduled - Description: Network Maintenance
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Start time: 2026-03-27 02:00:00 UTC
End time: 2026-03-27 10:30:00 UTC
Affected Cloud Agents:

Manila, Philippines (PLDT/Smart)
Manila, Philippines - IPv6 (PLDT/Smart)
Feb 27, 12:20 UTC
Maintenance in Santo Domingo, Dominican Republic (Claro) #2
Completed - The scheduled maintenance has been completed.
Mar 27, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 05:00 UTC
Scheduled - Affected Cloud Agent:

Santo Domingo, Dominican Republic (Claro)
Santo Domingo, Dominican Republic - IPv6 (Claro)

Start time: 2026-03-27 05:00 UTC
End time: 2026-03-27 07:00 UTC

Impact: Missing test rounds, destination unreachable, high loss/latency/jitter

Description: The provider is doing network maintenance.
Mar 21, 00:54 UTC
Maintenance in Manchester, England (Sky)
Completed - The scheduled maintenance has been completed.
Mar 27, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 00:00 UTC
Scheduled - Affected Cloud Agent:

Manchester, England (Sky)
Manchester, England - IPv6 (Sky)

Start time: 2026-03-27 00:00 UTC
End time: 2026-03-27 06:00 UTC

Impact: Missing test rounds, destination unreachable, high loss/latency/jitter

Description: The provider is increasing bandwidth capacity.
Mar 21, 00:56 UTC
Mar 26, 2026
Emergency Network Maintenance in Manila, Philippines (Globe-Innove)
Completed - The scheduled maintenance has been completed.
Mar 26, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 06:00 UTC
Scheduled - Description: Network Maintenance
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Start time: 2026-03-26 06:00:00 UTC
End time: 2026-03-26 10:00:00 UTC
Affected Cloud Agents:

Manila, Philippines (Globe-Innove)

Manila, Philippines - IPv6 (Globe-Innove)
Mar 24, 15:18 UTC
Mar 25, 2026
Certain Integrations that have configured tags to identify tests have stopped streaming data via OTEL
Resolved - This incident has been resolved.
Mar 25, 16:12 UTC
Update - We are continuing to monitor for any further issues.
Mar 25, 16:12 UTC
Monitoring - We have deployed the fix and we are monitoring.
Mar 24, 14:37 UTC
Identified - We have identified a fix and this is currently being deployed
Mar 24, 14:08 UTC
Investigating - Certain Integrations that have configured tags to identify tests have stopped streaming data via OTEL
Mar 24, 11:50 UTC
Emergency Network Maintenance in Amsterdam, Netherlands
Completed - The scheduled maintenance has been completed.
Mar 25, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 10:00 UTC
Scheduled - Description: Network Maintenance
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Start time: 2026-03-25 10:00:00 UTC
End time: 2026-03-25 12:00:00 UTC
Affected Cloud Agents:

Amsterdam, Netherlands

Amsterdam, Netherlands - IPv6
Mar 24, 15:13 UTC
Maintenance in Santo Domingo, Dominican Republic (Claro) #1
Completed - The scheduled maintenance has been completed.
Mar 25, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 05:01 UTC
Scheduled - Key Details:

Affected Cloud Agent:

Santo Domingo, Dominican Republic (Claro)
Santo Domingo, Dominican Republic - IPv6 (Claro)

Start time: 2026-03-25 05:00 UTC
End time: 2026-03-25 07:00 UTC

Impact: Missing test rounds, destination unreachable, high loss/latency/jitter

Description: The provider is doing network maintenance.
Mar 21, 00:52 UTC
Network Maintenance in Luxembourg, Luxembourg
Completed - The scheduled maintenance has been completed.
Mar 25, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 23:00 UTC
Scheduled - Description: Network Maintenance
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Start time: 2026-03-24 23:00:00 UTC
End time: 2026-03-25 05:00:00 UTC
Affected Cloud Agents:
Luxembourg, Luxembourg
Luxembourg, Luxembourg - IPv6
Mar 23, 11:36 UTC
Network Maintenance in Mumbai, India (Vodafone Idea)
Completed - The scheduled maintenance has been completed.
Mar 25, 00:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 18:30 UTC
Scheduled - Description: Network Maintenance

Start time: 2026-03-24 18:30:00 UTC
End time: 2026-03-25 00:30:00 UTC

Affected Cloud Agents:

- Mumbai, India (Vodafone Idea)
- Mumbai, India - IPv6 (Vodafone Idea)

Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter

Workaround: None
Mar 5, 21:45 UTC
Mar 24, 2026
Maintenance in Helsinki, Finland
Completed - The scheduled maintenance has been completed.
Mar 24, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 20:00 UTC
Scheduled - Affected Cloud Agents:

Helsinki, Finland

Helsinki, Finland - IPv6

Start time: 2026/03/23 20:00 UTC

End time: 2026/03/24 04:00 UTC

Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter

Description: Provider is doing network maintenance.
Mar 11, 12:51 UTC
Mar 23, 2026
Maintenance in Manila, Philippines (Globe-Innove)
Completed - The scheduled maintenance has been completed.
Mar 23, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 06:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Mar 21, 00:49 UTC
Scheduled - Key Details:

Affected Cloud Agent:

Manila, Philippines (Globe-Innove)

Manila, Philippines - IPv6 (Globe-Innove)

Start time: 2026-03-23 06:00 UTC

End time: 2026-03-23 10:00 UTC

Impact: Missing test rounds, destination unreachable, high loss/latency/jitter

Description: The provider is doing maintenance.
Mar 21, 00:45 UTC
Mar 22, 2026

No incidents reported.

Mar 21, 2026
Maintenance in Chennai, India (Vodafone Idea)
Completed - The scheduled maintenance has been completed.
Mar 21, 00:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 18:30 UTC
Scheduled - Affected Cloud Agent:

Chennai, India (Vodafone Idea)

Chennai, India - IPv6 (Vodafone Idea)

Start time: 2026-03-20 18:30 UTC

End time: 2026-03-21 00:30 UTC

Impact: Missing test rounds, destination unreachable, high loss/latency/jitter

Description: The provider is optimizing networking.
Mar 11, 12:29 UTC
Mar 20, 2026
Maintenance in Madrid, Spain (Vodafone)
Completed - The scheduled maintenance has been completed.
Mar 20, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 19:00 UTC
Scheduled - Affected Cloud Agent:

Madrid, Spain (Vodafone)

Madrid, Spain - IPv6 (Vodafone)

Start time: 2026-03-19 19:00 UTC

End time: 2026-03-20 06:00 UTC

Impact: Missing test rounds, destination unreachable, high loss/latency/jitter

Description: The provider is doing network maintenance.
Mar 11, 12:33 UTC
Mar 19, 2026
Emergency Network Maintenance in Fort Worth, TX
Completed - The scheduled maintenance has been completed.
Mar 19, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 05:00 UTC
Scheduled - Description: Network Maintenance

Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Start time: 2026-03-19 05:00:00 UTC
End time: 2026-03-19 11:00:00 UTC

Affected Cloud Agents:
Fort Worth, TX
Fort Worth, TX - IPv6
Mar 18, 14:51 UTC
Network Maintenance in Antwerp, Belgium (Telenet Belgacom)
Completed - The scheduled maintenance has been completed.
Mar 19, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 00:00 UTC
Scheduled - Description: Network Maintenance
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Start time: 2026-03-19 00:00:00 UTC
End time: 2026-03-19 06:00:00 UTC
Affected Cloud Agents:

Antwerp, Belgium (Telenet Belgacom)

Antwerp, Belgium - IPv6 (Telenet Belgacom)

Workaround


None
Mar 3, 10:10 UTC
Mar 18, 2026
Maintenance in Denver, CO (Cogent)
Completed - The scheduled maintenance has been completed.
Mar 18, 23:59 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 14:00 UTC
Scheduled - Description: Network Maintenance
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Start time: 2026-03-18 14:00:00 UTC
End time: 2026-03-18 23:59:59 UTC
Affected Cloud Agents:

Denver, CO

Denver, CO - IPv6

Denver, CO (Cogent)

Denver, CO - IPv6 (Cogent)
Mar 12, 14:50 UTC
IP replacement in St. Louis, MO
Completed - The scheduled maintenance has been completed.
Mar 18, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 13:00 UTC
Scheduled - The Cloud Agents Operations Team will change the addresses of the Cloud Agent in the continued effort to improve quality of service. The current IP address space won't be used after the maintenance.

When: 2026-03-18 from 13:00 to 19:00 UTC

Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter

The new IP address spaces are: 63.246.6.64/26
Mar 6, 09:48 UTC
Network Maintenance in Calgary, Canada (Shaw)
Completed - The scheduled maintenance has been completed.
Mar 18, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 06:00 UTC
Scheduled - Description: Network Maintenance
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Start time: 2026-03-18 06:00:00 UTC
End time: 2026-03-18 12:00:00 UTC
Affected Cloud Agents:

Calgary, Canada (Shaw)

Calgary, Canada - IPv6 (Shaw)

Workaround


None
Mar 3, 10:07 UTC
Mar 17, 2026
Service degradation affecting Event Detection in US2 Region
Resolved - This incident has been resolved.
Mar 17, 23:58 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 17, 22:03 UTC
Identified - Summary:
We have identified an issue causing delays in detecting new events within the Event Detection service in the US2 Region, beginning at 17:20 UTC on March 17, 2026.

Impact:
Customers may experience delays in event detection for Network and App Synthetic Tests.

Status:
Our engineering team is actively working in resolving this issue.
Mar 17, 19:52 UTC
Salesforce down for maintenance, hence tech support is currently offline until further notice.
Resolved - This Salesforce issue has been resolved and we are back online ready to take support cases and chats.
Mar 17, 06:29 UTC
Investigating - A service disruption with SalesForce is currently impacting the availability of chat and email support. For urgent issues, please email support@thousandeyes.com for manual case assignment.
Mar 17, 04:11 UTC
Maintenance in London, England
Completed - The scheduled maintenance has been completed.
Mar 17, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 02:00 UTC
Scheduled - Affected Cloud Agents:

London, England

London, England - IPv6

Start time: 2026/03/17 02:00 UTC

End time: 2026/03/17 06:00 UTC

Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter

Description: Provider is doing network maintenance.
Mar 11, 12:54 UTC
Service Degradation Affecting Alerts and Test Views Data
Resolved - This incident has been resolved.
Mar 17, 02:00 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 17, 01:43 UTC
Identified - The issue has been identified and the fix has been implemented
Mar 17, 01:30 UTC
Update - We are continuing to investigate this issue.
Mar 17, 00:26 UTC
Investigating - Starting at 22:53 UTC, some customers may experience delays loading Alerts and Test Views data, as well as delays in receiving alert notifications for Network and App Synthetics tests. Our engineering team is actively investigating and working to resolve the issue.
Mar 16, 23:55 UTC
Scheduled Maintenance on ThousandEyes Platform for US1 Region
Completed - The scheduled maintenance has been completed.
Mar 17, 00:30 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Mar 17, 00:25 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 23:30 UTC
Scheduled - Summary
The ThousandEyes operations team will perform a maintenance window on database infrastructure in US1 region

Impact
Data may be delayed in the ThousandEyes US1 region by up to 5 minutes and API users may experience elevated errors rates when making requests.

ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com or from http://status.thousandeyes.com to speak with a support engineer if you have any questions.
Mar 10, 18:28 UTC
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