All Systems Operational
Agent Configuration and Data Collection Operational
90 days ago
100.0 % uptime
Today
Cloud and Enterprise Agents: Registration controller ? Operational
90 days ago
100.0 % uptime
Today
Cloud and Enterprise Agents: Test assignment and configuration controller ? Operational
90 days ago
100.0 % uptime
Today
Cloud and Enterprise Agents: Data ingress ? Operational
90 days ago
100.0 % uptime
Today
Endpoint Agents: Test assignment and configuration controller ? Operational
90 days ago
100.0 % uptime
Today
Endpoint Agents: Data submission collector ? Operational
90 days ago
100.0 % uptime
Today
ThousandEyes Platform and API Operational
90 days ago
99.97 % uptime
Today
Platform Availability ? Operational
90 days ago
99.98 % uptime
Today
API Availability ? Operational
90 days ago
100.0 % uptime
Today
Test data availability ? Operational
90 days ago
99.79 % uptime
Today
Reports and Dashboards ? Operational
90 days ago
100.0 % uptime
Today
Snapshots and Share Links ? Operational
90 days ago
100.0 % uptime
Today
SAML/SSO ? Operational
90 days ago
100.0 % uptime
Today
Configuration and Management ? Operational
90 days ago
100.0 % uptime
Today
Embedded Widgets ? Operational
90 days ago
100.0 % uptime
Today
Customer Success Chat ? Operational
90 days ago
100.0 % uptime
Today
Alerts and Notifications Operational
90 days ago
100.0 % uptime
Today
Alert processing ? Operational
90 days ago
100.0 % uptime
Today
Notification dispatching ? Operational
90 days ago
100.0 % uptime
Today
Webhook and Integrations ? Operational
90 days ago
100.0 % uptime
Today
Email notifications ? Operational
90 days ago
100.0 % uptime
Today
Internet Insights collection and processing Operational
90 days ago
100.0 % uptime
Today
BGP Operational
90 days ago
100.0 % uptime
Today
Public BGP collection and processing ? Operational
90 days ago
100.0 % uptime
Today
Private BGP Collection & Processing ? Operational
90 days ago
100.0 % uptime
Today
Agent Repositories and Downloads Operational
90 days ago
100.0 % uptime
Today
Ubuntu repository ? Operational
90 days ago
100.0 % uptime
Today
RHEL / CentOS repository ? Operational
90 days ago
100.0 % uptime
Today
Appliance downloads ? Operational
90 days ago
100.0 % uptime
Today
Custom Appliance Downloads ? Operational
90 days ago
100.0 % uptime
Today
Endpoint Agent downloads ? Operational
90 days ago
100.0 % uptime
Today
Cloud Agents: Americas Operational
Data Centers: AMER ? Operational
Broadband Providers: AMER ? Operational
Mobile Providers: AMER ? Operational
Azure: AMER ? Operational
AWS: AMER ? Operational
Google Cloud: AMER ? Operational
Alibaba Cloud: AMER ? Operational
Cloud Agents: Europe, Middle East and Africa Operational
Data Centers: EMEA ? Operational
Azure: EMEA ? Operational
AWS: EMEA ? Operational
Google Cloud: EMEA ? Operational
Alibaba Cloud: EMEA ? Operational
Cloud Agents: Asia Pacific Operational
Data Centers: APAC ? Operational
Azure: APAC ? Operational
AWS: APAC ? Operational
Google Cloud: APAC ? Operational
Alibaba Cloud: APAC ? Operational
ThousandEyes' corporate website Operational
90 days ago
100.0 % uptime
Today
ThousandEyes corporate website ? Operational
90 days ago
100.0 % uptime
Today
Internet Outages Map ? Operational
90 days ago
100.0 % uptime
Today
ThousandEyes for OpenTelemetry Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Description:

The ThousandEyes internet-insights team will perform maintenance on Network Outage detection pipeline.

When:
From : 18:00 UTC on 2024-03-20
To: 19:00 UTC on 2024-03-20

Anticipated Impact:

Network Outage detection pipeline may be impacted for up to 60 minutes during this maintenance window. Users will observe the following behavior while services are impacted:

Network Outage detection will be delayed

Network Outage alerts may not work as expected

Posted on Mar 15, 2024 - 20:59 UTC
Maintenance in Atlanta, GA Mar 22, 2024 13:00 - Mar 23, 2024 01:00 UTC
Affected Cloud Agents:

Atlanta, GA

Atlanta, GA - IPv6

Start time: 2024/03/22 13:00 UTC

End time: 2024/03/23 01:00 UTC

Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter

Description: Server relocation.

Workaround: none.

Posted on Mar 07, 2024 - 10:09 UTC
Description: The Telco is performing maintenance in our circuit

Affected Cloud Agents:
Hyderabad, India (JIO)
Hyderabad, India (JIO)

Start time: 2024/03/22 20:25 UTC
End time: 2024/03/22 21:25 UTC

Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter

Workaround: None

Posted on Mar 15, 2024 - 16:19 UTC
Affected Cloud Agents:

Cape Town, South Africa

Cape Town, South Africa - IPv6

Start time: 2024/03/24 00:00 UTC

End time: 2024/03/24 03:00 UTC

Impact: possible missing test rounds, destination unreachable, high loss/latency/jitter

Description: The Telco is performing planned maintenance in our circuit

CPT AZ Cape Town - Blend will have Planned maintenance to upgarde switch firmware local time 02:00 to 05:00 03/24, UTC time 12:00 to 03:00 03/24. The service will be impacted for 3 hours during the 3 hours maintenance window. Here is announcement from Vendor:
Change Request Reference: SRESA1251798
Change Request Title: Software - cpt/dbn mse1
Maintenance Type: Standard
Maintenance Description: As part of the software strategy NetOps is upgrading the JunOS versions on the MPLS network.

Impact Description: Service will be affected during the change.

Maintenance Date and Time: 24/03/2024 2:00:00 to 24/03/2024 5:00:00

Workaround: none.

Posted on Mar 05, 2024 - 12:00 UTC
Network Maintenance Ashburn, VA (Comcast) Mar 27, 2024 04:00-06:00 UTC
Description: The Telco is performing maintenance in our circuit

Affected Cloud Agents:
Ashburn, VA (Comcast)
Ashburn, VA - IPv6 (Comcast)

Start time: 2024/03/27 04:00 UTC
End time: 2024/03/27 06:00 UTC

Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter

Workaround: None

ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com or from status.thousandeyes.com to speak with a support engineer if you have any questions.

Posted on Mar 12, 2024 - 16:02 UTC
Network Maintenance in Pittsburgh, PA Mar 28, 2024 04:00-06:00 UTC
Description: The Telco is performing maintenance in our circuit

Affected Cloud Agents:
Pittsburgh, PA
Pittsburgh, PA - IPv6

Start time: 2024/03/28 04:00 UTC
End time: 2024/03/28 06:00 UTC

Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter

Workaround: None

ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com or from status.thousandeyes.com to speak with a support engineer if you have any questions.

Posted on Mar 12, 2024 - 15:58 UTC
Network Maintenance in Eindhoven, Netherlands (Ziggo) Mar 30, 2024 23:00 - Apr 1, 2024 05:00 UTC
Description: The Telco is performing maintenance in our circuit

Affected Cloud Agents:
Eindhoven, Netherlands (Ziggo)
Eindhoven, Netherlands - IPv6 (Ziggo)

Start time: 2024/03/30 23:00 UTC
End time: 2024/04/01 05:00 UTC

Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter

Workaround: None

ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com or from status.thousandeyes.com to speak with a support engineer if you have any questions.

Posted on Mar 12, 2024 - 15:55 UTC
Affected Cloud Agents:

Johannesburg, South Africa

Johannesburg, South Africa - IPv6

Start time: 2024/04/07 00:00 UTC

End time: 2024/04/07 03:00 UTC

Impact: possible missing test rounds, destination unreachable, high loss/latency/jitter

Description: The Telco is performing planned maintenance in our circuit

JHB AZ - Blend will have Planned maintenance to upgarde switch firmware local time 02:00 to 05:00 04/07, UTC time 12:00 to 03:00 04/07. The service will be impacted for 3 hours during the 3 hours maintenance window. Here is announcement from Vendor:
Change Request Reference: SRESA1251801
Change Request Title: Software - jhb mse1/2
Maintenance Type: Standard
Maintenance Description: As part of the software strategy NetOps is upgrading the JunOS versions on the MPLS network.
Impact Description: Service will be impacted during the change window.
Maintenance Date and Time: 07/04/2024 2:00:00 to 07/04/2024 5:00:00

Workaround: none.

Posted on Mar 05, 2024 - 12:03 UTC
Past Incidents
Mar 19, 2024

No incidents reported today.

Mar 18, 2024
Completed - The scheduled maintenance has been completed.
Mar 18, 13:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 12:00 UTC
Scheduled - Description:
The ThousandEyes Endpoint Agent team will perform a maintenance on their services between 12:00 and 13:30 UTC on 2023-Mar-18. This maintenance will impact only the US region.

Impact:
Endpoint Agent services may be impacted for up to 30 minutes during this maintenance window. Users will observe the following behavior while services are impacted:

- Delayed data in Endpoint Agents > Views > Local Networks Views

- Delayed data in Agent Views > Local Networks metrics

- Delayed data in Endpoint Local Networks Dashboards

- Delayed data in the Endpoint Test Results > Local Networks API

No data will be lost during this maintenance.

Workaround: None

ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com or from status.thousandeyes.com to speak with a support engineer if you have any questions.

Mar 12, 17:34 UTC
Completed - The scheduled maintenance has been completed.
Mar 18, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 05:00 UTC
Scheduled - Description: Network device maintenance

Affected Cloud Agents:

- Chicago, IL (Charter)
- Chicago, IL - IPv6 (Charter)

Start time: 2024/03/18 05:00 UTC
End time: 2024/03/18 11:00 UTC

Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter

Workaround: None

Mar 1, 16:19 UTC
Mar 17, 2024

No incidents reported.

Mar 16, 2024

No incidents reported.

Mar 15, 2024
Completed - The scheduled maintenance has been completed.
Mar 15, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 17:00 UTC
Scheduled - Description: The Telco is performing maintenance in our circuit

Affected Cloud Agents:

Singapore (Singtel)

Singapore - IPv6 (Singtel)

Start time: 2024/03/15 17:00 UTC

End time: 2024/03/15 21:00 UTC

Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter

Workaround: None

ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com or from status.thousandeyes.com to speak with a support engineer if you have any questions.

Mar 11, 16:14 UTC
Mar 14, 2024
Resolved - The issue has been mitigated and verified as fixed
Mar 14, 00:04 UTC
Investigating - The operations team has encountered issues while creating new Organizations starting March 11 21:00 UTC. We are currently investigating this matter.
Mar 13, 19:33 UTC
Mar 13, 2024
Completed - The scheduled maintenance has been completed.
Mar 13, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 01:30 UTC
Scheduled - Description: The Telco is performing maintenance in our circuit

Affected Cloud Agents:
Cairo, Egypt
Cairo, Egypt - IPv6

Start time: 2024/03/13 01:30 UTC
End time: 2024/03/13 05:00 UTC

Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter

Workaround: None

ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com or from status.thousandeyes.com to speak with a support engineer if you have any questions.

Mar 12, 16:07 UTC
Mar 12, 2024

No incidents reported.

Mar 11, 2024

No incidents reported.

Mar 10, 2024

No incidents reported.

Mar 9, 2024

No incidents reported.

Mar 8, 2024
Completed - The scheduled maintenance has been completed.
Mar 8, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 8, 14:00 UTC
Scheduled - Description: TelCo is doing maintenance tasks on their network circuits.

Affected Cloud Agents:
Denver, CO (Cogent)
Denver, CO - IPv6 (Cogent)

Start time: 2024/03/08 14:00 UTC
End time: 2024/03/08 15:00 UTC

Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter

Workaround: None

ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com or from status.thousandeyes.com to speak with a support engineer if you have any questions.

Mar 7, 18:08 UTC
Mar 7, 2024

No incidents reported.

Mar 6, 2024
Completed - The scheduled maintenance has been completed.
Mar 6, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 6, 05:00 UTC
Scheduled - Affected Cloud Agents:

Cairo, Egypt

Cairo, Egypt - IPv6

Start time: 2024/03/06 05:00 UTC

End time: 2024/03/06 10:00 UTC

Impact: possible missing test rounds, destination unreachable, high loss/latency/jitter

Description: The Telco is performing planned maintenance in our circuit

Cairo - Blend will have Planned maintenance CLT time 01:00 to 06:00 3/6, UTC time 05:00 to 10:00 3/6.

The service will be impacted for 1 hour during the 5 hours maintenance window.

Workaround: none

Mar 5, 12:06 UTC
Mar 5, 2024
Completed - The scheduled maintenance has been completed.
Mar 5, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 19:00 UTC
Scheduled - Affected Cloud Agents:

Surabaya, Indonesia

Surabaya, Indonesia - IPv6

Start time: 2024/03/05 19:00 UTC

End time: 2024/03/05 21:00 UTC

Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter

Description: The Telco is performing emergency maintenance in our circuit

Surabaya, Indonesia - Blend will have Planned Emergency network maintenance at UTC time 19:00 to 21:00 03/05. The IPv6 packet loss will be impacted for up to 2 hour in the entire 2 hours maintenance window. way form now.
Here is announcement from Vendor:
In order to improve the quality of PT Lintas Data Prima's services, we hereby inform you that Maintenance will be carried out with implementation details as follows:
Activity : Network optimization
Day/Date : Tuesday, 05 March 2024
Time : 19:00 – 21:00 UTC
Impact : lost packet IPv6

Workaround: none.

Mar 5, 11:55 UTC