The Cloud Agents Operations Team will change the addresses of the Cloud Agent in the continued effort to improve quality of service. The current IP address space won't be used after the maintenance.
When: 2025-04-21 from 13:00 to 18:00 UTC
Impact: No impact is expected
The new address spaces are:
155.2.220.0/24
2602:f6e9:1::/48
Posted on
Apr 07, 2025 - 09:39 UTC
The Cloud Agents Operations Team will change the addresses of the Cloud Agent in the continued effort to improve quality of service.
The current IP address space won't be used after the maintenance.
When: 2025-04-22 from 13:00 to 18:00 UTC
Impact: No impact is expected
The new IPv4 address space is:
from 46.29.2.64/24 to 46.29.2.93/24
The IPv6 address space will be the same:
2a00:fd40:3:4::/64
Posted on
Apr 09, 2025 - 12:18 UTC
Description: Network Maintenance
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Start time: 2025-04-23 04:00:00 UTC
End time: 2025-04-23 10:00:00 UTC
Affected Cloud Agents:
Charlotte, NC
Charlotte, NC - IPv6
Posted on
Apr 16, 2025 - 09:18 UTC
Summary
ThousandEyes Engineering team will perform maintenance on the following us-west-1 (sfo2) region private BGP Collectors between 10:00 and 14:00 UTC on Wednesday 2025-04-23:
bgpc-1.prd.sfo2.thousandeyes.com 13.56.170.74
bgpc-2.prd.sfo2.thousandeyes.com 54.215.39.49
bgpc-3.prd.sfo2.thousandeyes.com 54.151.32.128
bgpc-4.prd.sfo2.thousandeyes.com 52.52.125.229
bgpc-5.prd.sfo2.thousandeyes.com 50.18.182.11
bgpc-6.prd.sfo2.thousandeyes.com 54.219.202.142
bgpc-7.prd.sfo2.thousandeyes.com 52.9.247.80
bgpc-8.prd.sfo2.thousandeyes.com 54.177.98.192
bgpc-9.prd.sfo2.thousandeyes.com 54.177.3.119
bgpc-10.prd.sfo2.thousandeyes.com 50.18.203.200
Status Page
Listed BGP Collectors will be upgraded between 10:00 and 14:00 UTC on April 23rd, 2025.
Anticipated Impact
During the maintenance window, our Engineering team will upgrade the BGP Collector instances to improve reliability and feature set. We anticipate 4 hours of BGP data disruption while instances are upgraded and validated.
This will cause any established BGP session with these collectors to become unavailable and we will be unable to capture BGP events while the BGP sessions are unavailable. Customers won’t be required to take any actions as BGP sessions should be restored promptly when the BGP collectors complete the boot-up process.
This maintenance only impacts data collected from private BGP Monitors using the BGP collectors listed in this announcement.
Posted on
Apr 16, 2025 - 13:14 UTC
The Cloud Agents Operations Team will perform a capacity increase on the Cloud Agent. This also includes adding IP addresses to the Cloud Agent.
When: 2025-04-28 from 13:00 to 21:00 UTC
Impact: No impact is expected
The address spaces will be the same:
40.143.195.64/26
2600:2c00:8020::/64
Posted on
Apr 14, 2025 - 13:42 UTC
The Cloud Agents Operations Team will perform a capacity increase on the Cloud Agent. This also includes adding IP addresses to the Cloud Agent.
When: 2025-04-30 from 13:00 to 21:00 UTC
Impact: No impact is expected
The new addresses are:
94.155.93.202-94.155.93.223
The old IP addresses that will be removed:
94.155.93.20-94.155.93.23
94.155.93.124-94.155.93.126
Posted on
Apr 16, 2025 - 08:30 UTC