All Systems Operational
Agent Configuration and Data Collection
Operational
Cloud and Enterprise Agents: Registration controller
?
Operational
Cloud and Enterprise Agents: Test assignment and configuration controller
?
Operational
Cloud and Enterprise Agents: Data ingress
?
Operational
Endpoint Agents: Test assignment and configuration controller
?
Operational
Endpoint Agents: Data submission collector
?
Operational
ThousandEyes Platform and API
Operational
Platform Availability
?
Operational
API Availability
?
Operational
Test data availability
?
Operational
Reports and Dashboards
?
Operational
Snapshots and Share Links
?
Operational
SAML/SSO
?
Operational
Configuration and Management
?
Operational
Embedded Widgets
?
Operational
Customer Success Chat
?
Operational
Devices
Operational
Alerts and Notifications
Operational
Alert processing
?
Operational
Notification dispatching
?
Operational
Webhook and Integrations
?
Operational
Email notifications
?
Operational
Internet Insights collection and processing
Operational
BGP
Operational
Public BGP collection and processing
?
Operational
Private BGP Collection & Processing
?
Operational
Agent Repositories and Downloads
Operational
Ubuntu repository
?
Operational
RHEL / CentOS repository
?
Operational
Appliance downloads
?
Operational
Custom Appliance Downloads
?
Operational
Endpoint Agent downloads
?
Operational
Cloud Agents: Americas
Operational
Data Centers: AMER
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Operational
Broadband Providers: AMER
?
Operational
Mobile Providers: AMER
?
Operational
Azure: AMER
?
Operational
AWS: AMER
?
Operational
Google Cloud: AMER
?
Operational
Alibaba Cloud: AMER
?
Operational
Cloud Agents: Europe, Middle East and Africa
Operational
Data Centers: EMEA
?
Operational
Azure: EMEA
?
Operational
AWS: EMEA
?
Operational
Google Cloud: EMEA
?
Operational
Alibaba Cloud: EMEA
?
Operational
Cloud Agents: Asia Pacific
Operational
Data Centers: APAC
?
Operational
Azure: APAC
?
Operational
AWS: APAC
?
Operational
Google Cloud: APAC
?
Operational
Alibaba Cloud: APAC
?
Operational
ThousandEyes' corporate website
Operational
ThousandEyes corporate website
?
Operational
Internet Outages Map
?
Operational
ThousandEyes for OpenTelemetry
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Network Maintenance in Cleveland, OH
Jul 28, 2024 05:00-07:00 UTC
Affected Cloud Agents:
Cleveland, OH
Cleveland, OH - IPv6
Start time: 2024-07-28 05:00:00 UTC
End time: 2024-07-28 07:00:00 UTC
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Workaround: none
Posted on Jul 19, 2024 - 10:15 UTC
Cleveland, OH
Cleveland, OH - IPv6
Start time: 2024-07-28 05:00:00 UTC
End time: 2024-07-28 07:00:00 UTC
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Workaround: none
Posted on Jul 19, 2024 - 10:15 UTC
Schedule Maintenance in Miami, FL
Jul 29, 2024 10:00-13:00 UTC
Description: Network device maintenance for Miami, FL Cloud Agents.
Affected Cloud Agents:
Miami, FL
Miami, FL - IPv6
Start time:2024-07-29 10:00 UTC
End time: 2024-07-29 13:00 UTC
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Workaround: None
ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com or from status.thousandeyes.com to speak with a support engineer if you have any questions.
Posted on Jul 22, 2024 - 15:07 UTC
Affected Cloud Agents:
Miami, FL
Miami, FL - IPv6
Start time:2024-07-29 10:00 UTC
End time: 2024-07-29 13:00 UTC
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Workaround: None
ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com or from status.thousandeyes.com to speak with a support engineer if you have any questions.
Posted on Jul 22, 2024 - 15:07 UTC
US1 & US2 regions: Account Management Data Infrastructure Maintenance
Jul 29, 2024 16:00-20:00 UTC
Data infrastructure for account management will be going through maintenance in our US regions.
Start Time: 29/07/2024 16:00 PM UTC
End Time: 29/07/2024 20:00 PM UTC
Impact:
There will be a delay in reading and writing of organization, accounts, users, roles, feature flags, encryption keys, trial requests, preferences and wan insights activation.
Workaround: None
ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com or from status.thousandeyes.com to speak with a support engineer if you have any questions.
Posted on Jul 09, 2024 - 17:25 UTC
Start Time: 29/07/2024 16:00 PM UTC
End Time: 29/07/2024 20:00 PM UTC
Impact:
There will be a delay in reading and writing of organization, accounts, users, roles, feature flags, encryption keys, trial requests, preferences and wan insights activation.
Workaround: None
ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com or from status.thousandeyes.com to speak with a support engineer if you have any questions.
Posted on Jul 09, 2024 - 17:25 UTC
IP replacement in Zhengzhou, China (China Mobile)
Jul 30, 2024 13:00-18:00 UTC
Description
The Cloud Agents Operations Team will change the addresses of the Cloud Agent in the continued effort to improve quality of service. The current IP address space won't be used after the maintenance.
When: 2024-07-30 from 13:00 to 18:00 UTC
Impact: No impact is expected
The new IPv6 address space is:
2408:8621:0:42:e401:415::/96
The IPv4 address space will be the same:
111.6.236.32/27
Workaround
None
Posted on Jul 18, 2024 - 09:47 UTC
The Cloud Agents Operations Team will change the addresses of the Cloud Agent in the continued effort to improve quality of service. The current IP address space won't be used after the maintenance.
When: 2024-07-30 from 13:00 to 18:00 UTC
Impact: No impact is expected
The new IPv6 address space is:
2408:8621:0:42:e401:415::/96
The IPv4 address space will be the same:
111.6.236.32/27
Workaround
None
Posted on Jul 18, 2024 - 09:47 UTC
Maintenance in Chicago, IL (Charter)
Aug 1, 2024 05:00-10:00 UTC
Description: Maintenance on the fiber network.
Chicago - Charter (Spectrum) will have Planned network maintenance. The service will be impacted for up to 1 hour in the entire 5 hours maintenance window.
Affected Cloud Agent:
- Chicago, IL (Charter)
- Chicago, IL - IPv6 (Charter)
Start time: 2024-08-01 05:00 UTC
End time: 2024-08-01 10:00 UTC
Impact: Missing test rounds, destination unreachable, high loss/latency/jitter
Workaround: None
Posted on Jul 12, 2024 - 18:28 UTC
Chicago - Charter (Spectrum) will have Planned network maintenance. The service will be impacted for up to 1 hour in the entire 5 hours maintenance window.
Affected Cloud Agent:
- Chicago, IL (Charter)
- Chicago, IL - IPv6 (Charter)
Start time: 2024-08-01 05:00 UTC
End time: 2024-08-01 10:00 UTC
Impact: Missing test rounds, destination unreachable, high loss/latency/jitter
Workaround: None
Posted on Jul 12, 2024 - 18:28 UTC
Capacity addition in Chicago, IL (Charter)
Aug 1, 2024 13:00-21:00 UTC
Description:
The Cloud Agents Operations Team will perform a capacity increase on the Cloud Agent. This also includes adding IP addresses to the Cloud Agent.
When: 2024-08-01 from 13:00 to 21:00 UTC
Impact: No impact is expected
The IP address spaces are:
- 98.102.206.0/26
- 2600:5c01:37dc:1::/64
Workaround: None
Posted on Jul 25, 2024 - 16:55 UTC
The Cloud Agents Operations Team will perform a capacity increase on the Cloud Agent. This also includes adding IP addresses to the Cloud Agent.
When: 2024-08-01 from 13:00 to 21:00 UTC
Impact: No impact is expected
The IP address spaces are:
- 98.102.206.0/26
- 2600:5c01:37dc:1::/64
Workaround: None
Posted on Jul 25, 2024 - 16:55 UTC
Maintenance in Miami, FL
Aug 2, 2024 04:00-06:00 UTC
Affected Cloud Agents:
Miami, FL
Miami, FL - IPv6
Start time: 2024-08-02 04:00 UTC
End time: 2024-08-02 06:00 UTC
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Description: Network device maintenance
Posted on Jul 03, 2024 - 11:07 UTC
Miami, FL
Miami, FL - IPv6
Start time: 2024-08-02 04:00 UTC
End time: 2024-08-02 06:00 UTC
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Description: Network device maintenance
Posted on Jul 03, 2024 - 11:07 UTC
Network Maintenance Chicago, IL (Charter)
Aug 22, 2024 05:00-10:00 UTC
Affected Cloud Agents:
Chicago, IL (Charter)
Chicago, IL - IPv6 (Charter)
Start time: 2024-08-22 05:00:00 UTC
End time: 2024-08-22 10:00:00 UTC
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Workaround: none
Posted on Jul 16, 2024 - 11:06 UTC
Chicago, IL (Charter)
Chicago, IL - IPv6 (Charter)
Start time: 2024-08-22 05:00:00 UTC
End time: 2024-08-22 10:00:00 UTC
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Workaround: none
Posted on Jul 16, 2024 - 11:06 UTC