All Systems Operational
Agent Configuration and Data Collection
Operational
Cloud and Enterprise Agents: Registration controller
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Operational
Cloud and Enterprise Agents: Test assignment and configuration controller
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Operational
Cloud and Enterprise Agents: Data ingress
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Operational
Endpoint Agents: Test assignment and configuration controller
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Operational
Endpoint Agents: Data submission collector
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Operational
ThousandEyes Platform and API
Operational
Platform Availability
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Operational
API Availability
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Operational
Test data availability
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Operational
Reports and Dashboards
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Operational
Snapshots and Share Links
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Operational
SAML/SSO
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Operational
Configuration and Management
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Operational
Embedded Widgets
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Operational
Customer Success Chat
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Operational
Devices
Operational
Alerts and Notifications
Operational
Alert processing
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Operational
Notification dispatching
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Operational
Webhook and Integrations
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Operational
Email notifications
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Operational
Internet Insights collection and processing
Operational
BGP
Operational
Public BGP collection and processing
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Operational
Private BGP Collection & Processing
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Operational
Agent Repositories and Downloads
Operational
Ubuntu repository
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Operational
RHEL / CentOS repository
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Operational
Appliance downloads
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Operational
Custom Appliance Downloads
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Operational
Endpoint Agent downloads
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Operational
Cloud Agents: Americas
Operational
Data Centers: AMER
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Operational
Broadband Providers: AMER
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Operational
Mobile Providers: AMER
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Operational
Azure: AMER
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Operational
AWS: AMER
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Operational
Google Cloud: AMER
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Operational
Alibaba Cloud: AMER
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Operational
Cloud Agents: Europe, Middle East and Africa
Operational
Data Centers: EMEA
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Operational
Azure: EMEA
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Operational
AWS: EMEA
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Operational
Google Cloud: EMEA
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Operational
Alibaba Cloud: EMEA
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Operational
Cloud Agents: Asia Pacific
Operational
Data Centers: APAC
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Operational
Azure: APAC
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Operational
AWS: APAC
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Operational
Google Cloud: APAC
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Operational
Alibaba Cloud: APAC
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Operational
ThousandEyes' corporate website
Operational
ThousandEyes corporate website
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Operational
Internet Outages Map
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Operational
ThousandEyes for OpenTelemetry
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Maintenance window for Alerting.
Aug 28, 2024 18:00-22:00 UTC
Description:
During this below time frame alerts for test types DNS, Agent to Server, HTTP, Web Transaction, PathTrace and Endpoint tests might be delayed for up to 45 mins.
Start time: 2024-08-28 18:00:00 UTC
End time: 2024-08-288 22:00:00 UTC
Posted on Aug 23, 2024 - 22:53 UTC
During this below time frame alerts for test types DNS, Agent to Server, HTTP, Web Transaction, PathTrace and Endpoint tests might be delayed for up to 45 mins.
Start time: 2024-08-28 18:00:00 UTC
End time: 2024-08-288 22:00:00 UTC
Posted on Aug 23, 2024 - 22:53 UTC
Subscription Management / Usage-service / Endpoint Agent Licenses & Test Agent usage maintenance (US-West and US-East)
Sep 5, 2024 21:30-22:30 UTC
Summary
The ThousandEyes Subscription Management team will perform maintenance on usage services between 21:30 and 22:30 UTC on 2024-09-05.
Anticipated Impact
Usage services in US region may be impacted for up to 60 minutes during this maintenance window. Users will observe the following behaviour while services are impacted:
->Usage numbers on Usage and Billing page for Endpoint Agent Licenses may not reflect the most recent numbers.
->Usage API for Endpoint Agent Licenses, Cloud Agents, Enterprise Agents may not reflect the most recent numbers.
->Usage numbers on Usage and Billing page for Cloud and Enterprise agents may not reflect the most recent numbers
->Test creation or update may not work during this time as it may not reflect the right numbers
->User may not see the right numbers on Quotas page for Endpoint Agent Licenses, Cloud Agents & Enterprise Agents
Posted on Sep 05, 2024 - 21:30 UTC
The ThousandEyes Subscription Management team will perform maintenance on usage services between 21:30 and 22:30 UTC on 2024-09-05.
Anticipated Impact
Usage services in US region may be impacted for up to 60 minutes during this maintenance window. Users will observe the following behaviour while services are impacted:
->Usage numbers on Usage and Billing page for Endpoint Agent Licenses may not reflect the most recent numbers.
->Usage API for Endpoint Agent Licenses, Cloud Agents, Enterprise Agents may not reflect the most recent numbers.
->Usage numbers on Usage and Billing page for Cloud and Enterprise agents may not reflect the most recent numbers
->Test creation or update may not work during this time as it may not reflect the right numbers
->User may not see the right numbers on Quotas page for Endpoint Agent Licenses, Cloud Agents & Enterprise Agents
Posted on Sep 05, 2024 - 21:30 UTC
Network Maintenance in multiple locations in South Africa
Sep 18, 2024 09:00-11:00 UTC
Affected Cloud Agents:
Cape Town, South Africa
Cape Town, South Africa - IPv6
Durban, South Africa
Durban, South Africa - IPv6
Johannesburg, South Africa
Johannesburg, South Africa - IPv6
Start time: 2024/09/18 09:00 UTC
End time: 2024/09/18 11:00 UTC
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Posted on Sep 10, 2024 - 13:23 UTC
Cape Town, South Africa
Cape Town, South Africa - IPv6
Durban, South Africa
Durban, South Africa - IPv6
Johannesburg, South Africa
Johannesburg, South Africa - IPv6
Start time: 2024/09/18 09:00 UTC
End time: 2024/09/18 11:00 UTC
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Posted on Sep 10, 2024 - 13:23 UTC
Network Maintenance in Cleveland, OH (Charter)
Sep 19, 2024 04:00-10:00 UTC
Description: Network Maintenance
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Affected Cloud Agents:
Cleveland, OH (Charter)
Cleveland, OH - IPv6 (Charter)
Start time: 2024-09-18 04:00:00 UTC
End time: 2024-09-18 10:00:00 UTC
Posted on Aug 23, 2024 - 13:11 UTC
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Affected Cloud Agents:
Cleveland, OH (Charter)
Cleveland, OH - IPv6 (Charter)
Start time: 2024-09-18 04:00:00 UTC
End time: 2024-09-18 10:00:00 UTC
Posted on Aug 23, 2024 - 13:11 UTC
Hardware replacement in Kwai Chung, Hong Kong
Sep 19, 2024 11:00-18:00 UTC
The Cloud Agents Operations Team will perform maintenance to move the agents to more up-to-date normalized servers. This change also includes a change in the IP addresses of the Cloud Agent. The current IP address space won't be used after the maintenance.
Start: 2024-09-19 11:00 UTC
End: 2024-09-19 18:00 UTC
The new IP address space is:
103.31.186.192/26
2a03:5180:16:1::/64
Impact: No impact is expected
Workaround: none
ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com or from status.thousandeyes.com to speak with a support engineer if you have any questions.
Posted on Sep 05, 2024 - 17:00 UTC
Start: 2024-09-19 11:00 UTC
End: 2024-09-19 18:00 UTC
The new IP address space is:
103.31.186.192/26
2a03:5180:16:1::/64
Impact: No impact is expected
Workaround: none
ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com or from status.thousandeyes.com to speak with a support engineer if you have any questions.
Posted on Sep 05, 2024 - 17:00 UTC
Capacity increase on Kuala Lumpur, Malaysia (Alibaba ap-southeast-3)
Sep 19, 2024 13:00-21:00 UTC
The Cloud Agents Operations Team will perform a capacity increase on the Cloud Agent. This also includes adding IP addresses to the Cloud Agent.
When: 2024-09-19 from 13:00 to 21:00 UTC
Impact: No impact is expected
The IP addresses added:
47.250.119.61
47.250.154.146
Workaround: none
Posted on Sep 06, 2024 - 08:13 UTC
When: 2024-09-19 from 13:00 to 21:00 UTC
Impact: No impact is expected
The IP addresses added:
47.250.119.61
47.250.154.146
Workaround: none
Posted on Sep 06, 2024 - 08:13 UTC
IP replacement in Ahmedabad, India (Vodafone Idea)
Sep 19, 2024 13:00-18:00 UTC
The Cloud Agents Operations Team will change the addresses of the Cloud Agent in the continued effort to improve quality of service. The current IP address space won't be used after the maintenance.
Start: 2024-09-19 13:00 UTC
End: 2024-09-19 18:00 UTC
The new IPv6 address space is:
2400:5200:1480:f::/64
The IPv4 address space will be the same:
123.63.132.128/27
Impact: No impact is expected
Workaround: none
ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com or from status.thousandeyes.com to speak with a support engineer if you have any questions.
Posted on Sep 05, 2024 - 21:37 UTC
Start: 2024-09-19 13:00 UTC
End: 2024-09-19 18:00 UTC
The new IPv6 address space is:
2400:5200:1480:f::/64
The IPv4 address space will be the same:
123.63.132.128/27
Impact: No impact is expected
Workaround: none
ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com or from status.thousandeyes.com to speak with a support engineer if you have any questions.
Posted on Sep 05, 2024 - 21:37 UTC
Maintenance in Tel Aviv, Israel
Sep 22, 2024 21:00 - Sep 23, 2024 03:00 UTC
Affected Cloud Agents:
Tel Aviv, Israel
Tel Aviv, Israel - IPv6
Start time: 2024-09-22 21:00 UTC
End time: 2024-09-23 03:00 UTC
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Description: Network device maintenance
Posted on Sep 04, 2024 - 20:10 UTC
Tel Aviv, Israel
Tel Aviv, Israel - IPv6
Start time: 2024-09-22 21:00 UTC
End time: 2024-09-23 03:00 UTC
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Description: Network device maintenance
Posted on Sep 04, 2024 - 20:10 UTC
Decommission of the Cloud Agent Sydney, Australia (Alibaba ap-southeast-2)
Sep 24, 2024 00:00-01:00 UTC
Due to the Alibaba Cloud ceasing operations at their data centres in Australia, the Cloud Agents Operations Team will be decommissioning the Sydney, Australia (Alibaba ap-southeast-2) Cloud Agent from September 24th.
We advice customers to update their tests by removing this Agent before September 24th.
Posted on Aug 27, 2024 - 09:00 UTC
We advice customers to update their tests by removing this Agent before September 24th.
Posted on Aug 27, 2024 - 09:00 UTC
Hardware replacement in Albuquerque, NM
Sep 24, 2024 11:00-18:00 UTC
The Cloud Agents Operations Team will perform maintenance to move the agents to more up-to-date normalized servers. This change also includes a change in the IP addresses of the Cloud Agent. The current IP address space won't be used after the maintenance.
When: 2024-09-24 from 11:00 to 18:00 UTC
Impact: No impact is expected
The new IP address space is:
198.59.99.0/26
2605:800:10:5::/64
Workaround: none.
Posted on Sep 09, 2024 - 14:09 UTC
When: 2024-09-24 from 11:00 to 18:00 UTC
Impact: No impact is expected
The new IP address space is:
198.59.99.0/26
2605:800:10:5::/64
Workaround: none.
Posted on Sep 09, 2024 - 14:09 UTC
Planned Maintenance in Dalian, China (China Unicom)
Sep 25, 2024 08:00-16:00 UTC
Affected Cloud Agent:
Dalian, China (China Unicom)
Dalian, China - IPv6 (China Unicom)
Start time: 2024-09-25 08:00 UTC
End time: 2024-09-25 16:00 UTC
Impact: Missing test rounds, destination unreachable, high loss/latency/jitter
Posted on Sep 10, 2024 - 13:27 UTC
Dalian, China (China Unicom)
Dalian, China - IPv6 (China Unicom)
Start time: 2024-09-25 08:00 UTC
End time: 2024-09-25 16:00 UTC
Impact: Missing test rounds, destination unreachable, high loss/latency/jitter
Posted on Sep 10, 2024 - 13:27 UTC
Planned Network Maintenance in Paris, France (Orange)
Sep 30, 2024 19:00 - Oct 1, 2024 04:00 UTC
Affected Cloud Agent:
Paris, France (Orange)
Paris, France - IPv6 (Orange)
Start time: 2024-09-30 19:00 UTC
End time: 2024-10-01 04:00 UTC
Impact: Missing test rounds, destination unreachable, high loss/latency/jitter, complete failure
Posted on Sep 11, 2024 - 11:20 UTC
Paris, France (Orange)
Paris, France - IPv6 (Orange)
Start time: 2024-09-30 19:00 UTC
End time: 2024-10-01 04:00 UTC
Impact: Missing test rounds, destination unreachable, high loss/latency/jitter, complete failure
Posted on Sep 11, 2024 - 11:20 UTC