In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 07, 2026 - 07:00 UTC
May 07, 2026 - 07:00 UTC
Scheduled - Description: Network Maintenance
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Start time: 2026-05-07 07:00:00 UTC
End time: 2026-05-07 13:00:00 UTC
Affected Cloud Agents:
- Winnipeg, Canada (Rogers)
- Winnipeg, Canada - IPv6 (Rogers)
Workaround:None
May 7, 2026 07:00-13:00 UTC
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Start time: 2026-05-07 07:00:00 UTC
End time: 2026-05-07 13:00:00 UTC
Affected Cloud Agents:
- Winnipeg, Canada (Rogers)
- Winnipeg, Canada - IPv6 (Rogers)
Workaround:None
May 7, 2026 07:00-13:00 UTC
Agent Configuration and Data Collection
Operational
Cloud and Enterprise Agents: Registration controller
Operational
Cloud and Enterprise Agents: Test assignment and configuration controller
Operational
Cloud and Enterprise Agents: Data ingress
Operational
Endpoint Agents: Test assignment and configuration controller
Operational
Endpoint Agents: Data submission collector
Operational
Connected Devices Agent Registration
Operational
Connected Devices Test Assignment
Operational
ThousandEyes Platform and API
Operational
Platform Availability
Operational
API Availability
Operational
Test data availability
Operational
Reports and Dashboards
Operational
Snapshots and Share Links
Operational
SAML/SSO
Operational
Configuration and Management
Operational
Embedded Widgets
Operational
Customer Success Chat
Operational
Devices
Operational
Usage and Billing
Operational
Event Detection
Operational
Endpoint Agent Views
Operational
Outages Page
Operational
Alerts and Notifications
Operational
Alert processing
Operational
Notification dispatching
Operational
Webhook and Integrations
Operational
Email notifications
Operational
Internet Insights collection and processing
Operational
Cloud Insights
Operational
Traffic Insights
Operational
BGP
Operational
Public BGP collection and processing
Operational
Private BGP Collection & Processing
Operational
Agent Repositories and Downloads
Operational
Ubuntu repository
Operational
RHEL / CentOS repository
Operational
Appliance downloads
Operational
Custom Appliance Downloads
Operational
Endpoint Agent downloads
Operational
Cloud Agents: Americas
Under Maintenance
Data Centers: AMER
Operational
Broadband Providers: AMER
Under Maintenance
Mobile Providers: AMER
Operational
Azure: AMER
Operational
AWS: AMER
Operational
Google Cloud: AMER
Operational
Alibaba Cloud: AMER
Operational
Cloud Agents: Europe, Middle East and Africa
Under Maintenance
Data Centers: EMEA
Under Maintenance
Azure: EMEA
Operational
AWS: EMEA
Operational
Google Cloud: EMEA
Operational
Alibaba Cloud: EMEA
Operational
Cloud Agents: Asia Pacific
Operational
Data Centers: APAC
Operational
Azure: APAC
Operational
AWS: APAC
Operational
Google Cloud: APAC
Operational
Alibaba Cloud: APAC
Operational
ThousandEyes' corporate website
Operational
ThousandEyes corporate website
Operational
Internet Outages Map
Operational
ThousandEyes for OpenTelemetry
Operational
Connected Devices (Formerly SamKnows)
Operational
AI Assistant
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Temporary Suspension of Cloud Agents in the AWS Middle East Regions Bahrain (ME-SOUTH-1) and UAE (ME-CENTRAL-1) May 7, 2026 20:00 - May 10, 2026 22:00 UTC
Description:
Due to ongoing infrastructure availability challenges affecting AWS regions in Bahrain (AWS me-south-1) and the United Arab Emirates (AWS me-central-1), Cisco ThousandEyes is temporarily suspending Cloud Agents in these locations effective 72 hours from the publication of this changelog notice.
If you are currently running tests on these Cloud Agents, please migrate them to a nearby Cloud Agent location prior to the scheduled suspension date. Alternative locations include:
Muscat, Oman (AWS Local Zone)
Tel Aviv, Israel (AWS il-central-1)
We will continue to monitor the status of the regional infrastructure and will provide further updates to this changelog as more information becomes available.
Start time: 2026-05-07 20:00 UTC
Affected Cloud Agents:
Bahrain (ME-SOUTH-1)
UAE (ME-CENTRAL-1)
Impact:
The cloud agents in Bahrain (AWS me-south-1) and UAE (AWS me-central-1) will be suspended until the issues with the regions are resolved.
Workaround:None
ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com to speak with a support engineer or send an email to support@thousandeyes.com if you have any questions
Posted on May 04, 2026 - 21:32 UTC
Due to ongoing infrastructure availability challenges affecting AWS regions in Bahrain (AWS me-south-1) and the United Arab Emirates (AWS me-central-1), Cisco ThousandEyes is temporarily suspending Cloud Agents in these locations effective 72 hours from the publication of this changelog notice.
If you are currently running tests on these Cloud Agents, please migrate them to a nearby Cloud Agent location prior to the scheduled suspension date. Alternative locations include:
Muscat, Oman (AWS Local Zone)
Tel Aviv, Israel (AWS il-central-1)
We will continue to monitor the status of the regional infrastructure and will provide further updates to this changelog as more information becomes available.
Start time: 2026-05-07 20:00 UTC
Affected Cloud Agents:
Bahrain (ME-SOUTH-1)
UAE (ME-CENTRAL-1)
Impact:
The cloud agents in Bahrain (AWS me-south-1) and UAE (AWS me-central-1) will be suspended until the issues with the regions are resolved.
Workaround:None
ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com to speak with a support engineer or send an email to support@thousandeyes.com if you have any questions
Posted on May 04, 2026 - 21:32 UTC
Network Maintenance in Irvine, CA (CenturyLink) May 12, 2026 07:00-13:00 UTC
Description:
Network Maintenance
Start time: 2026-05-12 07:00:00 UTC
End time: 2026-05-12 13:00:00 UTC
Affected Cloud Agents:
Irvine, CA (CenturyLink)
Irvine, CA - IPv6 (CenturyLink)
Impact:
Possible missing test rounds, destination unreachable, high loss/latency/jitter
Workaround:None
ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com to speak with a support engineer or send an email to support@thousandeyes.com if you have any questions
Posted on Apr 29, 2026 - 20:59 UTC
Network Maintenance
Start time: 2026-05-12 07:00:00 UTC
End time: 2026-05-12 13:00:00 UTC
Affected Cloud Agents:
Irvine, CA (CenturyLink)
Irvine, CA - IPv6 (CenturyLink)
Impact:
Possible missing test rounds, destination unreachable, high loss/latency/jitter
Workaround:None
ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com to speak with a support engineer or send an email to support@thousandeyes.com if you have any questions
Posted on Apr 29, 2026 - 20:59 UTC
Network Maintenance in Chennai, India (Vodafone) May 16, 2026 18:30 - May 17, 2026 00:30 UTC
Description:
Network Maintenance
Start time: 2026-05-16 18:30:00 UTC
End time: 2026-05-17 00:30:00 UTC
Affected Cloud Agents:
Chennai, India (Vodafone)
Chennai, India - IPv6 (Vodafone)
Impact:
Possible missing test rounds, destination unreachable, high loss/latency/jitter
Workaround:None
ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com to speak with a support engineer or send an email to support@thousandeyes.com if you have any questions
Posted on Apr 29, 2026 - 20:50 UTC
Network Maintenance
Start time: 2026-05-16 18:30:00 UTC
End time: 2026-05-17 00:30:00 UTC
Affected Cloud Agents:
Chennai, India (Vodafone)
Chennai, India - IPv6 (Vodafone)
Impact:
Possible missing test rounds, destination unreachable, high loss/latency/jitter
Workaround:None
ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com to speak with a support engineer or send an email to support@thousandeyes.com if you have any questions
Posted on Apr 29, 2026 - 20:50 UTC
Network Maintenance in Antwerp, Belgium (Telenet Belgacom) May 18, 2026 23:00 - May 19, 2026 05:00 UTC
Description: Network Maintenance
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Start time: 2026-05-18 23:00:00 UTC
End time: 2026-05-19 05:00:00 UTC
Affected Cloud Agents:
Antwerp, Belgium (Telenet Belgacom)
Antwerp, Belgium - IPv6 (Telenet Belgacom)
Posted on May 05, 2026 - 08:53 UTC
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Start time: 2026-05-18 23:00:00 UTC
End time: 2026-05-19 05:00:00 UTC
Affected Cloud Agents:
Antwerp, Belgium (Telenet Belgacom)
Antwerp, Belgium - IPv6 (Telenet Belgacom)
Posted on May 05, 2026 - 08:53 UTC
Network Maintenance in Winnipeg, Canada May 20, 2026 05:30-08:00 UTC
Description: Network Maintenance
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Start time: 2026-05-20 05:30:00 UTC
End time: 2026-05-20 08:00:00 UTC
Affected Cloud Agents:
Winnipeg, Canada
Winnipeg, Canada - IPv6
Winnipeg, Canada (Bell)
Winnipeg, Canada - IPv6 (Bell)
Winnipeg, Canada (Rogers)
Winnipeg, Canada - IPv6 (Rogers)
Winnipeg, Canada (Telus)
Winnipeg, Canada - IPv6 (Telus)
Posted on Mar 24, 2026 - 15:16 UTC
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Start time: 2026-05-20 05:30:00 UTC
End time: 2026-05-20 08:00:00 UTC
Affected Cloud Agents:
Winnipeg, Canada
Winnipeg, Canada - IPv6
Winnipeg, Canada (Bell)
Winnipeg, Canada - IPv6 (Bell)
Winnipeg, Canada (Rogers)
Winnipeg, Canada - IPv6 (Rogers)
Winnipeg, Canada (Telus)
Winnipeg, Canada - IPv6 (Telus)
Posted on Mar 24, 2026 - 15:16 UTC
Network Maintenance in Eindhoven, Netherlands (KPN) May 20, 2026 18:00-19:00 UTC
Start time: 2026-05-20 18:00:00 UTC
End time: 2026-05-20 19:00:00 UTC
Impact:
Possible missing test rounds, destination unreachable, high loss/latency/jitter
Affected Cloud Agents:
- Eindhoven, Netherlands (KPN)
- Eindhoven, Netherlands - IPv6 (KPN)
Description
We will be undergoing scheduled maintenance on the affected cloud agents. Issues should resolve automatically once maintenance is completed.
Workaround: None
ThousandEyes Support is available 24/7. If you need assistance or have any questions, don't hesitate to contact us via email at support@thousandeyes.com or opening a live chat session to speak with an engineer from within app.thousandeyes.com.
Posted on May 06, 2026 - 14:36 UTC
End time: 2026-05-20 19:00:00 UTC
Impact:
Possible missing test rounds, destination unreachable, high loss/latency/jitter
Affected Cloud Agents:
- Eindhoven, Netherlands (KPN)
- Eindhoven, Netherlands - IPv6 (KPN)
Description
We will be undergoing scheduled maintenance on the affected cloud agents. Issues should resolve automatically once maintenance is completed.
Workaround: None
ThousandEyes Support is available 24/7. If you need assistance or have any questions, don't hesitate to contact us via email at support@thousandeyes.com or opening a live chat session to speak with an engineer from within app.thousandeyes.com.
Posted on May 06, 2026 - 14:36 UTC
Network Maintenance in Chicago, IL (Charter) May 22, 2026 05:00-11:00 UTC
Description: Network Maintenance
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Start time: 2026-05-22 05:00:00 UTC
End time: 2026-05-22 11:00:00 UTC
Affected Cloud Agents:
Chicago, IL (Charter)
Chicago, IL - IPv6 (Charter)
Posted on May 05, 2026 - 08:51 UTC
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Start time: 2026-05-22 05:00:00 UTC
End time: 2026-05-22 11:00:00 UTC
Affected Cloud Agents:
Chicago, IL (Charter)
Chicago, IL - IPv6 (Charter)
Posted on May 05, 2026 - 08:51 UTC