Monitoring - Engineering team has deployed a fix, and the screenshots for page load tests are not delayed anymore, and we will keep it under monitoring.
Sep 27, 2022 - 00:20 UTC
Sep 27, 2022 - 00:20 UTC
Investigating - We are currently reviewing a service degradation where screenshots for page load tests may be delayed
Sep 26, 2022 - 23:05 UTC
Sep 26, 2022 - 23:05 UTC
Agent Configuration and Data Collection
Operational
Cloud and Enterprise Agents: Registration controller
?
Operational
Cloud and Enterprise Agents: Test assignment and configuration controller
?
Operational
Cloud and Enterprise Agents: Data ingress
?
Operational
Endpoint Agents: Test assignment and configuration controller
?
Operational
Endpoint Agents: Data submission collector
?
Operational
ThousandEyes Platform and API
Operational
Platform Availability
?
Operational
API Availability
?
Operational
Test data availability
?
Operational
Reports and Dashboards
?
Operational
Snapshots and Share Links
?
Operational
SAML/SSO
?
Operational
Configuration and Management
?
Operational
Embedded Widgets
?
Operational
Customer Success Chat
?
Operational
Alerts and Notifications
Operational
Alert processing
?
Operational
Notification dispatching
?
Operational
Webhook and Integrations
?
Operational
Email notifications
?
Operational
Internet Insights collection and processing
Operational
BGP
Operational
Public BGP collection and processing
?
Operational
Private BGP Collection & Processing
?
Operational
Agent Repositories and Downloads
Operational
Ubuntu repository
?
Operational
RHEL / CentOS repository
?
Operational
Appliance downloads
?
Operational
Custom Appliance Downloads
?
Operational
Endpoint Agent downloads
?
Operational
Cloud Agents: Americas
Operational
Data Centers: AMER
?
Operational
Broadband Providers: AMER
?
Operational
Mobile Providers: AMER
?
Operational
Azure: AMER
?
Operational
AWS: AMER
?
Operational
Google Cloud: AMER
?
Operational
Alibaba Cloud: AMER
?
Operational
Cloud Agents: Europe, Middle East and Africa
Operational
Data Centers: EMEA
?
Operational
Azure: EMEA
?
Operational
AWS: EMEA
?
Operational
Google Cloud: EMEA
?
Operational
Alibaba Cloud: EMEA
?
Operational
Cloud Agents: Asia Pacific
Operational
Data Centers: APAC
?
Operational
Azure: APAC
?
Operational
AWS: APAC
?
Operational
Google Cloud: APAC
?
Operational
Alibaba Cloud: APAC
?
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Maintenance in Boston, MA
Oct 9, 2022 03:00-09:00 UTC
Affected Cloud Agent: ‘Boston, MA’ & ‘Boston, MA - IPv6’
Start time: 2022-10-09 03:00 UTC
End time: 2022-10-09 09:00 UTC
Impact: Missing test rounds, destination unreachable, high loss/latency/jitter
Description: The Telco is performing maintenance in our circuit at Boston, MA
Posted on Sep 26, 2022 - 08:43 UTC
Start time: 2022-10-09 03:00 UTC
End time: 2022-10-09 09:00 UTC
Impact: Missing test rounds, destination unreachable, high loss/latency/jitter
Description: The Telco is performing maintenance in our circuit at Boston, MA
Posted on Sep 26, 2022 - 08:43 UTC
Hardware replacement in Jakarta, Indonesia
Oct 10, 2022 08:00-18:00 UTC
Summary
The Cloud Agents Operations Team will perform maintenance to move the agents to more up-to-date normalized servers. This change also includes a change in the IP addresses of the Cloud Agent. The current IP address space won't be used after the maintenance.
When: 2022-10-10 from 8:00 to 18:00 UTC
The new IP address space is:
129.227.46.192/26
2602:ffe4:c0d:800c::/104
Impact
No impact is expected
ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com or from status.thousandeyes.com to speak with a support engineer if you have any questions.
Posted on Sep 26, 2022 - 16:56 UTC
The Cloud Agents Operations Team will perform maintenance to move the agents to more up-to-date normalized servers. This change also includes a change in the IP addresses of the Cloud Agent. The current IP address space won't be used after the maintenance.
When: 2022-10-10 from 8:00 to 18:00 UTC
The new IP address space is:
129.227.46.192/26
2602:ffe4:c0d:800c::/104
Impact
No impact is expected
ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com or from status.thousandeyes.com to speak with a support engineer if you have any questions.
Posted on Sep 26, 2022 - 16:56 UTC
Hardware replacement in Zurich, Switzerland (IPv4 and IPv6)
Oct 10, 2022 12:00-20:00 UTC
The Cloud Agents Operations Team will perform maintenance to move the agents to more up-to-date normalized servers. This change also includes a change in the IP addresses of the Cloud Agent. The current IP address space won't be used after the maintenance.
When:
2022-10-10 from 12:00 UTC to 20:00 UTC
Impact:
No impact is expected
The new IP address space is:
45.131.254.128/26
2001:1680:101:8a4::/64
Posted on Sep 29, 2022 - 16:07 UTC
When:
2022-10-10 from 12:00 UTC to 20:00 UTC
Impact:
No impact is expected
The new IP address space is:
45.131.254.128/26
2001:1680:101:8a4::/64
Posted on Sep 29, 2022 - 16:07 UTC
Hardware replacement in Los Angeles, CA (Charter) & Los Angeles, CA - IPv6 (Charter)
Oct 14, 2022 09:00-13:00 UTC
The Cloud Agents Operations Team will perform maintenance to move the agents to more up-to-date servers that have identical specs. This change also includes a change in the IP addresses of the Cloud Agent. The current IP address space won't be used after the maintenance.
When:
2021-10-14 from 09:00 UTC to 13:00 UTC
Impact:
No impact is expected
The new IP address space is:
76.80.67.0/26
2600:5c00:5250::/48
ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com or from status.thousandeyes.com to speak with a support engineer if you have any questions.
Posted on Sep 30, 2022 - 08:18 UTC
When:
2021-10-14 from 09:00 UTC to 13:00 UTC
Impact:
No impact is expected
The new IP address space is:
76.80.67.0/26
2600:5c00:5250::/48
ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com or from status.thousandeyes.com to speak with a support engineer if you have any questions.
Posted on Sep 30, 2022 - 08:18 UTC