Hardware replacement in multiple China locations
Scheduled Maintenance Report for ThousandEyes
Completed
The scheduled maintenance has been completed.
Posted Apr 24, 2024 - 21:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 24, 2024 - 13:00 UTC
Scheduled
Affected locations:

Zhengzhou, China (China Mobile)

Shenzhen, China (China Unicom)

Shenzhen, China (China Mobile)

Shanghai, China (China Unicom)

Chongqing, China (China Mobile)

The Cloud Agents Operations Team will perform maintenance to move the agents to more up-to-date normalized servers. This change also includes a change in the IP addresses of the Cloud Agent. The current IP address space won't be used after the maintenance.

When: 2023-04-24 from 13:00 to 21:00 UTC

Impact: No impact is expected

The new IP addresses for Zhengzhou, China (China Mobile) are:

111.6.236.32/27

The new IP addresses for Shenzhen, China (China Unicom) are:

112.90.81.64/27

The new IP addresses for Shenzhen, China (China Mobile) are:

120.232.221.128/27

The new IP addresses for Shanghai, China (China Unicom) are:

58.247.176.160/27

The new IP addresses for Chongqing, China (China Mobile) are:

111.10.38.224/27

Workaround: none
Posted Apr 11, 2024 - 10:21 UTC
This scheduled maintenance affected: Cloud Agents: Asia Pacific (Data Centers: APAC).