Decommission notice for 3 underutilized cloud agent locations
Scheduled for Mar 31, 00:00 UTC - Apr 1, 00:00 UTC
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Scheduled
As part of our ongoing efforts to optimize resources and expand coverage in high-impact business areas, we will be decommissioning a small set of underutilized ThousandEyes Cloud Agents locations on Mar 31, 2026. If you are currently running Tests on the following Cloud Agents, please migrate them to a nearby Cloud Agent location to avoid interruptions.
Cloud Agents locations that will be retired on March 31st, 2026:
- Surabaya, Indonesia
- Surabaya, Indonesia - IPv6
- Yogyakarta, Indonesia
- Yogyakarta, Indonesia - IPv6
- Accra, Ghana
- Accra, Ghana - IPv6
The following locations are suggested based on geographical proximity as alternatives to the decommissioned Cloud agents:
Available Jakarta-based Cloud Agent locations, including:
- Jakarta, Indonesia
- Jakarta, Indonesia (Alibaba ap-southeast-5)
- Jakarta, Indonesia (AWS ap-southeast-3)
- Jakarta, Indonesia (Biznet)
- Jakarta, Indonesia (GCP asia-southeast2)
- Jakarta, Indonesia (PT Telkom)
- Jakarta, Indonesia – IPv6
- Jakarta, Indonesia – IPv6 (Biznet)
- Jakarta, Indonesia – IPv6 (PT Telkom)
Available Lagos-based Cloud Agent locations, including:
- Lagos, Nigeria
- Lagos, Nigeria (AWS Local Zone)
- Lagos, Nigeria - IPv6
Action Required
If no action is taken by Mar 31, 2026 the affected Cloud Agents will be removed from your Tests. Any Tests relying exclusively on these Cloud Agents will be automatically disabled.
If you have questions or need assistance migrating your monitoring setup, ThousandEyes Support is available 24/7.
Feel free to send an email to support@thousandeyes.com or opening a live chat session to speak with an engineer from within app.thousandeyes.com.
Cloud Agents locations that will be retired on March 31st, 2026:
- Surabaya, Indonesia
- Surabaya, Indonesia - IPv6
- Yogyakarta, Indonesia
- Yogyakarta, Indonesia - IPv6
- Accra, Ghana
- Accra, Ghana - IPv6
The following locations are suggested based on geographical proximity as alternatives to the decommissioned Cloud agents:
Available Jakarta-based Cloud Agent locations, including:
- Jakarta, Indonesia
- Jakarta, Indonesia (Alibaba ap-southeast-5)
- Jakarta, Indonesia (AWS ap-southeast-3)
- Jakarta, Indonesia (Biznet)
- Jakarta, Indonesia (GCP asia-southeast2)
- Jakarta, Indonesia (PT Telkom)
- Jakarta, Indonesia – IPv6
- Jakarta, Indonesia – IPv6 (Biznet)
- Jakarta, Indonesia – IPv6 (PT Telkom)
Available Lagos-based Cloud Agent locations, including:
- Lagos, Nigeria
- Lagos, Nigeria (AWS Local Zone)
- Lagos, Nigeria - IPv6
Action Required
If no action is taken by Mar 31, 2026 the affected Cloud Agents will be removed from your Tests. Any Tests relying exclusively on these Cloud Agents will be automatically disabled.
If you have questions or need assistance migrating your monitoring setup, ThousandEyes Support is available 24/7.
Feel free to send an email to support@thousandeyes.com or opening a live chat session to speak with an engineer from within app.thousandeyes.com.
This scheduled maintenance affects: Cloud Agents: Europe, Middle East and Africa (Data Centers: EMEA) and Cloud Agents: Asia Pacific (Data Centers: APAC).