Hardware replacement in multiple China locations
Scheduled Maintenance
Report for ThousandEyes
Completed
The scheduled maintenance has been completed.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled
Affected locations:
Dalian, China (China Unicom)
Guangzhou, China (China Unicom)
Tianjin, China (China Mobile)
Xi'an, China (China Telecom)
The Cloud Agents Operations Team will perform maintenance to move the agents to more up-to-date normalized servers. This change also includes a change in the IP addresses of the Cloud Agent. The current IP address space won't be used after the maintenance.
When: 2023-04-30 from 13:00 to 21:00 UTC
Impact: No impact is expected
The new IP addresses for Dalian, China (China Unicom) are:
218.61.198.192/27
The new IP addresses for Guangzhou, China (China Unicom) are:
221.5.100.128/27
The new IP addresses for Tianjin, China (China Mobile) are:
111.31.65.192/27
The new IP addresses for Tianjin, China (China Mobile) are:
117.34.76.96/27
Workaround: none
Dalian, China (China Unicom)
Guangzhou, China (China Unicom)
Tianjin, China (China Mobile)
Xi'an, China (China Telecom)
The Cloud Agents Operations Team will perform maintenance to move the agents to more up-to-date normalized servers. This change also includes a change in the IP addresses of the Cloud Agent. The current IP address space won't be used after the maintenance.
When: 2023-04-30 from 13:00 to 21:00 UTC
Impact: No impact is expected
The new IP addresses for Dalian, China (China Unicom) are:
218.61.198.192/27
The new IP addresses for Guangzhou, China (China Unicom) are:
221.5.100.128/27
The new IP addresses for Tianjin, China (China Mobile) are:
111.31.65.192/27
The new IP addresses for Tianjin, China (China Mobile) are:
117.34.76.96/27
Workaround: none
This scheduled maintenance affected: Cloud Agents: Asia Pacific (Data Centers: APAC) and Agent Configuration and Data Collection (Cloud and Enterprise Agents: Test assignment and configuration controller, Cloud and Enterprise Agents: Data ingress).