Investigating Potential Degradation of the ThousandEyes Web Application

Incident Report for ThousandEyes

Resolved

This incident has been resolved.
Posted Mar 12, 2025 - 18:17 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 12, 2025 - 17:52 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Mar 12, 2025 - 17:52 UTC

Investigating

Starting 16:50hrs UTC, Some customers may experience degraded performance in the ThousandEyes application, with some features unavailable or slower response times. ThousandEyes Engineering team is actively working on mitigating this issue.
Posted Mar 12, 2025 - 17:22 UTC
This incident affected: ThousandEyes Platform and API (Platform Availability).