Login Issues on the ThousandEyes Platform in the US1 and US2 Regions (recurrence)

Incident Report for ThousandEyes

Update

We are continuing to investigate this issue.
Posted Nov 10, 2026 - 15:24 UTC

Investigating

We are investigating a recurrence of the issue affecting login to the ThousandEyes platform in the US1 and US2 regions.

Customers in the EU region are not affected.
Posted Nov 10, 2026 - 14:18 UTC
This incident affects: ThousandEyes Platform and API (Platform Availability, API Availability, SAML/SSO).