Degraded performance while loading Dashboards in US2 region

Incident Report for ThousandEyes

Resolved

This incident has been resolved.
Posted Jan 28, 2025 - 12:06 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 28, 2025 - 10:31 UTC

Investigating

Dashboard performance is degraded for Cloud and Enterprise agents datasources in US2 region.
Posted Jan 28, 2025 - 09:01 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 28, 2025 - 08:43 UTC

Update

Issue has been identified and fixed, we are monitoring.
Posted Jan 28, 2025 - 08:40 UTC

Investigating

Users may experience degraded performance while loading Dashboards in US2 region since 1-28-2024 1:00 AM UTC
Posted Jan 28, 2025 - 08:25 UTC
This incident affected: ThousandEyes Platform and API (Reports and Dashboards).