Service Degradation Affecting Internet Insights Dashboards and Path-Visualization

Incident Report for ThousandEyes

Monitoring

This issue has been mitigated and we are monitoring the results.

Posted Nov 12, 2026 - 20:56 UTC

Investigating

We are investigating errors in the Internet Insights dashboards and on the path-visualization loading.
Start time: 11/12/2026 at 19:55 UTC

Posted Nov 12, 2026 - 20:35 UTC

This incident affects: ThousandEyes' corporate website (Internet Outages Map), ThousandEyes Platform and API (Test data availability, Event Detection, Outages Page), and Internet Insights collection and processing.