Service Degradation Affecting Internet Insights Application Outage Detection

Incident Report for ThousandEyes

Resolved

This incident has been resolved.

Posted 14 days ago. Apr 22, 2025 - 20:03 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted 14 days ago. Apr 22, 2025 - 19:49 UTC

Identified

Summary:
We are currently investigating a service degradation that has impacted internet insights application outage detection starting at 18:00 UTC on April 22nd

Impact:
Internet Insights may fail to detect some application outages or have incomplete information about detected application outages in all regions

Posted 14 days ago. Apr 22, 2025 - 19:42 UTC

This incident affected: Internet Insights collection and processing.