Service degradation affecting Cloud and Enterprise Agent Event Detection services in US Region

Incident Report for ThousandEyes

Resolved

A fix has been implemented and the incident is resolved.

Posted Oct 14, 2024 - 16:43 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 14, 2024 - 16:36 UTC

Identified

Summary:

We observed an issue in Cloud and Enterprise Agent Event Detection services beginning at 13:45 UTC on Oct 14th

Impact:

Customers may experience delays receiving new events and discontinuation of activity for existing events in the Cloud and Enterprise Agent Event Detection services.

Posted Oct 14, 2024 - 15:19 UTC