Service degradation affecting Account Settings and Tests

Incident Report for ThousandEyes

Resolved

This incident has been resolved. For any further questions on concerns, please contact our Support Team at support@thousandeyes.com!

Posted Jul 18, 2024 - 16:17 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 18, 2024 - 14:53 UTC

Update

We are continuing to work on a fix for this issue.

Posted Jul 18, 2024 - 14:41 UTC

Identified

Due to third party impacted service some customers on US1 region may have limited availability to create and/or update tests, view their usage and projections, view and set quotas

Posted Jul 18, 2024 - 14:36 UTC

This incident affected: ThousandEyes Platform and API (Configuration and Management).