Hardware replacement in multiple China locations
Scheduled Maintenance Report for ThousandEyes
The scheduled maintenance has been completed.
Posted Apr 11, 2024 - 21:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 11, 2024 - 13:00 UTC
Affected locations:

Beijing, China (China Unicom)

Beijing, China (China Telecom)

Shanghai, China (China Mobile)

The Cloud Agents Operations Team will perform maintenance to move the agents to more up-to-date normalized servers. This change also includes a change in the IP addresses of the Cloud Agent. The current IP address space won't be used after the maintenance.

When: 2023-04-11 from 13:00 to 21:00 UTC

Impact: No impact is expected

The new IP addresses for Beijing, China (China Unicom) are:

The new IP addresses for Beijing, China (China Telecom) are:

The new IP addresses for Shanghai, China (China Mobile) are:

Workaround: none
Posted Mar 28, 2024 - 14:16 UTC
This scheduled maintenance affected: Agent Configuration and Data Collection (Cloud and Enterprise Agents: Data ingress).