Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 14, 2025 - 13:00 UTC
Scheduled
The Cloud Agents Operations Team will change the addresses of the Cloud Agent in the continued effort to improve quality of service. The current IP address space won't be used after the maintenance.
When: 2025-10-14 from 13:00 to 20:00 UTC
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
The new IP address spaces are: 158.173.145.0/24 2602:f6e9:6::/48
Workaround: None
ThousandEyes Support is available 24/7. If you need assistance or have any questions, feel free to send an email to support@thousandeyes.com or opening a live chat session to speak with an engineer from within app.thousandeyes.com.
Posted Sep 26, 2025 - 17:09 UTC
This scheduled maintenance affected: Cloud Agents: Americas (Data Centers: AMER).