Emergency Maintenance in Querétaro, Mexico (Telmex)

Scheduled Maintenance Report for ThousandEyes

Completed

The scheduled maintenance has been completed.

Posted Apr 23, 2026 - 19:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Apr 23, 2026 - 14:00 UTC

Scheduled

Description:

The provider is doing scheduled maintenance to perform failover testing.

Start time: 2026-04-23 14:00 UTC
End time: 2026-04-23 19:00 UTC

Affected Cloud Agents:

Querétaro, Mexico (Telmex)
Querétaro, Mexico - IPv6 (Telmex)

Impact:
Possible missing test rounds, destination unreachable, high loss/latency/jitter

Workaround:None

ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com to speak with a support engineer or send an email to support@thousandeyes.com if you have any questions

Posted Apr 22, 2026 - 18:20 UTC

This scheduled maintenance affected: Cloud Agents: Americas (Data Centers: AMER, Broadband Providers: AMER).