Maintenance in Medellín, Colombia (Claro)

Scheduled Maintenance Report for ThousandEyes

Completed

The scheduled maintenance has been completed.

Posted Dec 04, 2025 - 06:31 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Dec 03, 2025 - 15:00 UTC

Scheduled

The provider is upgrading firmwares.

Start time: 2025-12-03 15:00 UTC

End time: 2025-12-04 06:30 UTC

Affected Cloud Agent:

Medellín, Colombia (Claro)

Medellín, Colombia - IPv6 (Claro)

Impact: Missing test rounds, destination unreachable, high loss/latency/jitter

Workaround: None

ThousandEyes Support is available 24/7. If you need assistance or have any questions, feel free to send an email to support@thousandeyes.com or opening a live chat session to speak with an engineer from within app.thousandeyes.com.

Posted Nov 26, 2025 - 22:14 UTC

This scheduled maintenance affected: Cloud Agents: Americas (Data Centers: AMER, Broadband Providers: AMER).