Service degradation affecting ThousandEyes Web Application in EU region

Incident Report for ThousandEyes

Resolved

Summary
Between 10:05 UTC and 12:35 UTC on October 15th, users in EU region experienced random errors during platform usage

Impact
- Users may have experienced issues navigating the dashboards and endpoint agents

Status
The issue has been identified and resolved

Posted Oct 15, 2024 - 15:40 UTC

This incident affected: ThousandEyes Platform and API (Platform Availability, Reports and Dashboards) and Agent Configuration and Data Collection (Endpoint Agents: Data submission collector).