Maintenance for AliCloud Cloud agents

Scheduled Maintenance Report for ThousandEyes

Completed

The scheduled maintenance has been completed.

Posted Aug 11, 2026 - 20:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Aug 11, 2026 - 16:00 UTC

Scheduled

Alicloud Cloud agents are being updated.

Start time: 2026-08-11 15:00 UTC

End time: 2026-08-11 20:00 UTC

Affected Cloud Agents:

All Alicloud locations

Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter

Workaround: None

ThousandEyes Support is available 24/7. If you need assistance or have any questions, feel free to send an email to support@thousandeyes.com or opening a live chat session to speak with an engineer from within app.thousandeyes.com.

Posted Aug 11, 2026 - 15:58 UTC

This scheduled maintenance affected: Cloud Agents: Europe, Middle East and Africa (Alibaba Cloud: EMEA), Cloud Agents: Asia Pacific (Alibaba Cloud: APAC), and Cloud Agents: Americas (Alibaba Cloud: AMER).