Emergency Maintenance in Quito, Ecuador (Claro)

Scheduled Maintenance Report for ThousandEyes

Completed

The scheduled maintenance has been completed.

Posted Aug 25, 2025 - 14:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Aug 25, 2025 - 10:30 UTC

Scheduled

Affected Cloud Agent:

Quito, Ecuador (Claro)

Quito, Ecuador - IPv6 (Claro)

Start time: 2025-08-25 10:30 UTC

End time: 2025-08-25 14:00 UTC

Impact: Missing test rounds, destination unreachable, high loss/latency/jitter

Description: Corrective Maintenance in the core of ECUADOR to provide redundancy.
Workaround: none

Posted Aug 23, 2025 - 13:57 UTC

This scheduled maintenance affected: Cloud Agents: Americas (Data Centers: AMER) and Agent Configuration and Data Collection (Cloud and Enterprise Agents: Test assignment and configuration controller, Cloud and Enterprise Agents: Data ingress).