Datacenter Migrations and Server Replacements in London, England and Tokyo, Japan (Webex)

Scheduled Maintenance Report for ThousandEyes

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Nov 10, 2026 - 03:15 UTC

Scheduled

Webex is shutting down and migrating all services to new datacenters in the following locations:

-London, England (Webex)
-Tokyo, Japan (Webex)

These Cloud Agents will be unavailable (tests targeting them will show failure) for approximately 2 weeks while new compute hardware for them and the servers for the agents are provisioned by various teams.

Start Date: 9 Nov 2026
End Date: 20 Nov 2026 (approximate)

Affected Cloud Agents:
- London, England (Webex)
- Tokyo, Japan (Webex)

Posted Nov 10, 2026 - 01:55 UTC