Service degradation affecting Connected Devices Real Speed

Incident Report for ThousandEyes

Resolved

Summary:

We observed an issue for some customers in the EU Region between Nov 19th at 13:59 and 15:40 UTC

Impact:

Customers in the EU Region may have experienced issues while using Connected Devices Real Speed, this was caused by an update to our services. Connected Devices agents reconnected to the service automatically, mitigating the issue.

Status:
The issue is resolved.

Posted Nov 19, 2024 - 14:00 UTC