Ongoing issues in Chennai, India (Reliance)

Incident Report for ThousandEyes

Resolved

This incident has been resolved

Posted Jul 02, 2026 - 15:21 UTC

Investigating

Cloud Agent in Chennai, India (Reliance) is currently experiencing a service outage due to an emergency data center migration.
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter

Start time: 2026-07-01 09:00:00 UTC

Affected Cloud Agents:
Chennai, India (Reliance)
Chennai, India - IPv6 (Reliance)

Posted Jul 01, 2026 - 12:38 UTC

This incident affected: Cloud Agents: Asia Pacific (Data Centers: APAC) and Agent Configuration and Data Collection (Cloud and Enterprise Agents: Test assignment and configuration controller, Cloud and Enterprise Agents: Data ingress).