Scheduled Maintenance on ThousandEyes Platform for EU region
Scheduled for Feb 24, 17:00 - 18:30 UTC
Subscribe to Updates
Scheduled
Description:
ThousandEyes team will be performing a maintenance window for EU region.
Start time: 2026-02-24 17:00:00 UTC
End time: 2026-02-24 18:30:00 UTC
Impact:
During this scheduled maintenance window, customers in the EU1 region may temporarily experience:
Account Management:
-Temporary inability to modify subscription settings
-Minor delays in billing synchronization
-Delays in viewing correct usage data and reports
Network and Application Synthetics:
- Agent settings page will be temporarily unavailable.
- Tests updates and creation will not work.
- Snapshots on views will not work.
- Views page will not work.
- Data collected by test or reported by agents will be delayed but no will be not lost.
- Label creation or association may fail.
- Create or update enterprise agents may fail.
Endpoint Experience:
- Scheduled, Dynamic Tests and Local Networks data may be temporarily unavailable or may not show location and ASN information.
- Label creation or association may fail.
Dashboards:
-Dashboard creation for cloud and enterprise agent data and loading might face issues.
-Delayed data on dashboards.
-Scheduled snapshot creation might fail and delay in snapshot emails.
BGP Tests:
-Implicit and explicit prefixes data will be not visible, under BGP views.
-BGP updates may experience delays
-Delays or failure when adding new private monitors.
-BGP views will experience delays.
Alerts:
-There will be a delay or failures in updates to tests and in updates to associations between alert rules and tests.
-Alert notification may experience delays
Integrations:
-New integrations cannot be created.
APIs:
-API requests may be temporarily unavailable
Workaround:None
ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com to speak with a support engineer or send an email to support@thousandeyes.com if you have any questions
ThousandEyes team will be performing a maintenance window for EU region.
Start time: 2026-02-24 17:00:00 UTC
End time: 2026-02-24 18:30:00 UTC
Impact:
During this scheduled maintenance window, customers in the EU1 region may temporarily experience:
Account Management:
-Temporary inability to modify subscription settings
-Minor delays in billing synchronization
-Delays in viewing correct usage data and reports
Network and Application Synthetics:
- Agent settings page will be temporarily unavailable.
- Tests updates and creation will not work.
- Snapshots on views will not work.
- Views page will not work.
- Data collected by test or reported by agents will be delayed but no will be not lost.
- Label creation or association may fail.
- Create or update enterprise agents may fail.
Endpoint Experience:
- Scheduled, Dynamic Tests and Local Networks data may be temporarily unavailable or may not show location and ASN information.
- Label creation or association may fail.
Dashboards:
-Dashboard creation for cloud and enterprise agent data and loading might face issues.
-Delayed data on dashboards.
-Scheduled snapshot creation might fail and delay in snapshot emails.
BGP Tests:
-Implicit and explicit prefixes data will be not visible, under BGP views.
-BGP updates may experience delays
-Delays or failure when adding new private monitors.
-BGP views will experience delays.
Alerts:
-There will be a delay or failures in updates to tests and in updates to associations between alert rules and tests.
-Alert notification may experience delays
Integrations:
-New integrations cannot be created.
APIs:
-API requests may be temporarily unavailable
Workaround:None
ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com to speak with a support engineer or send an email to support@thousandeyes.com if you have any questions
This scheduled maintenance affects: Agent Configuration and Data Collection (Cloud and Enterprise Agents: Registration controller, Cloud and Enterprise Agents: Test assignment and configuration controller, Cloud and Enterprise Agents: Data ingress, Endpoint Agents: Test assignment and configuration controller, Endpoint Agents: Data submission collector), ThousandEyes Platform and API (Platform Availability, API Availability, Test data availability, Reports and Dashboards, Snapshots and Share Links, Configuration and Management, Usage and Billing), Alerts and Notifications (Alert processing, Notification dispatching, Webhook and Integrations, Email notifications), and BGP (Public BGP collection and processing, Private BGP Collection & Processing).