Service Degradation Affecting Connected Devices and BGP Data

Incident Report for ThousandEyes

Resolved

Summary:
Metadata updates for Connected Devices agents, and newly announced BGP prefixes may have experienced delays.

Impact:
Customers may have observed delayed data for Connected Devices and/or BGP during the affected time window.

Timeline:
Between 2025-12-14 16:45 UTC and 2025-12-16 14:08 UTC BGP impact for US and EU regions
Between 2025-12-15 23:00 UTC and 2025-12-16 22:00 UTC Connected Devices impact.

Status:
This issue has been resolved.

Posted Dec 16, 2025 - 20:06 UTC