Hardware replacement in multiple China locations
Scheduled Maintenance Report for ThousandEyes
Completed
The scheduled maintenance has been completed.
Posted May 21, 2024 - 21:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 21, 2024 - 13:00 UTC
Scheduled
Description:

The Cloud Agents Operations Team will perform maintenance to move the agents to more up-to-date normalized servers. This change also includes a change in the IP addresses of the Cloud Agent. The current IP address space won't be used after the maintenance.

Affected locations:

Chengdu, China (China Mobile)

Chengdu, China

Guangzhou, China (China Mobile)


From: 2024-05-21 at 13:00 UTC

To: 2024-05-21 at 21:00 UTC

Impact: No impact is expected

The new IP addresses for Changsha, China (China Mobile) are:

117.174.51.128/27

The new IP addresses for Chengdu, China are:

110.40.32.64/26

The new IP addresses for Guangzhou, China (China Mobile) are:

120.233.11.128/27

Workaround:
None

ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com or from status.thousandeyes.com to speak with a support engineer if you have any questions.
Posted May 07, 2024 - 17:12 UTC
This scheduled maintenance affected: Cloud Agents: Asia Pacific (Data Centers: APAC).