Hardware replacement in multiple China locations
Scheduled Maintenance
Report for ThousandEyes
Completed
The scheduled maintenance has been completed.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled
Description:
The Cloud Agents Operations Team will perform maintenance to move the agents to more up-to-date normalized servers. This change also includes a change in the IP addresses of the Cloud Agent. The current IP address space won't be used after the maintenance.
Affected locations:
Chengdu, China (China Mobile)
Chengdu, China
Guangzhou, China (China Mobile)
From: 2024-05-21 at 13:00 UTC
To: 2024-05-21 at 21:00 UTC
Impact: No impact is expected
The new IP addresses for Changsha, China (China Mobile) are:
117.174.51.128/27
The new IP addresses for Chengdu, China are:
110.40.32.64/26
The new IP addresses for Guangzhou, China (China Mobile) are:
120.233.11.128/27
Workaround:
None
ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com or from status.thousandeyes.com to speak with a support engineer if you have any questions.
The Cloud Agents Operations Team will perform maintenance to move the agents to more up-to-date normalized servers. This change also includes a change in the IP addresses of the Cloud Agent. The current IP address space won't be used after the maintenance.
Affected locations:
Chengdu, China (China Mobile)
Chengdu, China
Guangzhou, China (China Mobile)
From: 2024-05-21 at 13:00 UTC
To: 2024-05-21 at 21:00 UTC
Impact: No impact is expected
The new IP addresses for Changsha, China (China Mobile) are:
117.174.51.128/27
The new IP addresses for Chengdu, China are:
110.40.32.64/26
The new IP addresses for Guangzhou, China (China Mobile) are:
120.233.11.128/27
Workaround:
None
ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com or from status.thousandeyes.com to speak with a support engineer if you have any questions.
This scheduled maintenance affected: Cloud Agents: Asia Pacific (Data Centers: APAC).