Scheduled Maintenance on ThousandEyes Platform for US1/US2 regions
Scheduled Maintenance
Report for ThousandEyes
Completed
The scheduled maintenance has been completed.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Update
We will be undergoing scheduled maintenance during this time.
Scheduled
Description:
ThousandEyes team will be performing a maintenance window for US1/US2 regions.
Start time: 2026-02-26 02:00:00 UTC
End time: 2026-02-26 03:00:00 UTC
Impact:
During this scheduled maintenance window, customers in the US1/US2 regions may temporarily experience:
Account Management:
-Temporary inability to create or modify tests and agents.
-Temporary inability to modify subscription settings.
-Brief delays in viewing correct usage data and reports.
-Minor delays in billing synchronization.
Enterprise Agents Management:
- Enterprise agent check in failures.
- Test results will be not collected.
- Test assignment and rebalance of cluster will not work.
- Crash reports will be not captured.
Network and Application Synthetics:
- Snapshots will not work.
- Data display will be delayed.
- Errors might be observed under features of section "Network and Application Synthetics".
Reports:
Dashboards may experience rendering issues. Filters might not function correctly, and permission checks could fail.
BGP Tests:
-Implicit prefixes data will be not visible, under BGP views.
-BGP test settings, Updates and views may experience delays or not even show information.
Alerts:
-There will be a delay in updates to tests and in updates to associations between alert rules and tests
APIs:
-API requests may be temporarily unavailable
Workaround:None
ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com to speak with a support engineer or send an email to support@thousandeyes.com if you have any questions
ThousandEyes team will be performing a maintenance window for US1/US2 regions.
Start time: 2026-02-26 02:00:00 UTC
End time: 2026-02-26 03:00:00 UTC
Impact:
During this scheduled maintenance window, customers in the US1/US2 regions may temporarily experience:
Account Management:
-Temporary inability to create or modify tests and agents.
-Temporary inability to modify subscription settings.
-Brief delays in viewing correct usage data and reports.
-Minor delays in billing synchronization.
Enterprise Agents Management:
- Enterprise agent check in failures.
- Test results will be not collected.
- Test assignment and rebalance of cluster will not work.
- Crash reports will be not captured.
Network and Application Synthetics:
- Snapshots will not work.
- Data display will be delayed.
- Errors might be observed under features of section "Network and Application Synthetics".
Reports:
Dashboards may experience rendering issues. Filters might not function correctly, and permission checks could fail.
BGP Tests:
-Implicit prefixes data will be not visible, under BGP views.
-BGP test settings, Updates and views may experience delays or not even show information.
Alerts:
-There will be a delay in updates to tests and in updates to associations between alert rules and tests
APIs:
-API requests may be temporarily unavailable
Workaround:None
ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com to speak with a support engineer or send an email to support@thousandeyes.com if you have any questions
This scheduled maintenance affected: Agent Configuration and Data Collection (Cloud and Enterprise Agents: Registration controller, Cloud and Enterprise Agents: Test assignment and configuration controller, Cloud and Enterprise Agents: Data ingress), Alerts and Notifications (Alert processing, Notification dispatching), BGP (Public BGP collection and processing), and ThousandEyes Platform and API (API Availability, Test data availability, Reports and Dashboards, Snapshots and Share Links, Usage and Billing).