Scheduled Maintenance on ThousandEyes Platform for US1/US2 regions
Scheduled for Feb 26, 02:00 - 03:00 UTC
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Scheduled
Description:
ThousandEyes team will be performing a maintenance window for US1/US2 regions.
Start time: 2026-02-26 02:00:00 UTC
End time: 2026-02-26 03:00:00 UTC
Impact:
During this scheduled maintenance window, customers in the US1/US2 regions may temporarily experience:
Account Management:
-Temporary inability to create or modify tests and agents.
-Temporary inability to modify subscription settings.
-Brief delays in viewing correct usage data and reports.
-Minor delays in billing synchronization.
Enterprise Agents Management:
- Enterprise agent check in failures.
- Test results will be not collected.
- Test assignment and rebalance of cluster will not work.
- Crash reports will be not captured.
Network and Application Synthetics:
- Snapshots will not work.
- Data display will be delayed.
- Errors might be observed under features of section "Network and Application Synthetics".
Reports:
Dashboards may experience rendering issues. Filters might not function correctly, and permission checks could fail.
BGP Tests:
-Implicit prefixes data will be not visible, under BGP views.
-BGP test settings, Updates and views may experience delays or not even show information.
Workaround:None
ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com to speak with a support engineer or send an email to support@thousandeyes.com if you have any questions
ThousandEyes team will be performing a maintenance window for US1/US2 regions.
Start time: 2026-02-26 02:00:00 UTC
End time: 2026-02-26 03:00:00 UTC
Impact:
During this scheduled maintenance window, customers in the US1/US2 regions may temporarily experience:
Account Management:
-Temporary inability to create or modify tests and agents.
-Temporary inability to modify subscription settings.
-Brief delays in viewing correct usage data and reports.
-Minor delays in billing synchronization.
Enterprise Agents Management:
- Enterprise agent check in failures.
- Test results will be not collected.
- Test assignment and rebalance of cluster will not work.
- Crash reports will be not captured.
Network and Application Synthetics:
- Snapshots will not work.
- Data display will be delayed.
- Errors might be observed under features of section "Network and Application Synthetics".
Reports:
Dashboards may experience rendering issues. Filters might not function correctly, and permission checks could fail.
BGP Tests:
-Implicit prefixes data will be not visible, under BGP views.
-BGP test settings, Updates and views may experience delays or not even show information.
Workaround:None
ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com to speak with a support engineer or send an email to support@thousandeyes.com if you have any questions
This scheduled maintenance affects: Agent Configuration and Data Collection (Cloud and Enterprise Agents: Registration controller, Cloud and Enterprise Agents: Test assignment and configuration controller, Cloud and Enterprise Agents: Data ingress), BGP (Public BGP collection and processing), and ThousandEyes Platform and API (Test data availability, Reports and Dashboards, Snapshots and Share Links, Usage and Billing).