Investigating possible service degradation

Incident Report for ThousandEyes

Resolved

The incident has been resolved.

Posted Jul 19, 2024 - 08:18 UTC

Identified

The incident has been mitigated, but we are continuing to work on it.

Posted Jul 19, 2024 - 07:53 UTC

Investigating

We are currently investigating a possible degradation to Enterprise Agent's data collection. Starting Friday Jul 19th 5:55 UTC we are observing some of the agents are not reporting the test results back to the platform.
This notification will be updated in the event that platform health has been determined to be degraded.

Posted Jul 19, 2024 - 07:27 UTC

This incident affected: ThousandEyes Platform and API (Test data availability).