Delayed Data in Dashboard Widgets configured with Endpoint Agent Scheduled Tests

Incident Report for ThousandEyes

Resolved

This incident has been resolved

Posted Sep 27, 2024 - 21:50 UTC

Monitoring

A fix has been implemented and we are monitoring the results

Posted Sep 27, 2024 - 21:39 UTC

Update

Our engineering team keeps working to restore the functionality

Posted Sep 27, 2024 - 20:29 UTC

Identified

We are observing an issue with Dashboard widgets configured with Endpoint Scheduled Tests metrics. Users could observe delayed data of about 1 hour. Our engineering team is working to restore functionality. The data is not lost, only delayed.

Posted Sep 27, 2024 - 16:49 UTC

This incident affected: ThousandEyes Platform and API (Reports and Dashboards).