Some Enterprise Agents are wrongly showing offline

Incident Report for ThousandEyes

Resolved

Status
Operations has confirmed that the issue has been resolved

Posted Jul 25, 2022 - 23:42 UTC

Identified

Status
The issue has been identified and are currently working to implement a fix.

Posted Jul 22, 2022 - 04:21 UTC

Investigating

Some Enterprise Agents were wrongly marked as offline in between 445AM to 5AM UTC. Root cause is still under investigation but no data loss was involved.

Posted Jul 21, 2022 - 08:26 UTC