Hardware replacement in Multiple locations
Scheduled Maintenance Report for ThousandEyes
Completed
The scheduled maintenance has been completed.
Posted Apr 05, 2022 - 18:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 05, 2022 - 08:00 UTC
Scheduled
Summary

AgentOps will perform maintenance to move the agents to more up-to-date normalized servers. This change also includes a change in the IP addresses of the Cloud Agent. The current IP address space won't be used after the maintenance.

Description
A maintenance window has been scheduled for the following Cloud Agents on 2022-04-05 between 8:00 to 18:00 UTC.

- Maidstone, England
- Manchester, England

The new IP address space for Maidstone, England is:
109.73.173.32/27
2a04:840:0:6::/104

The new IP address space for Manchester, England is:
185.34.253.0/26
2001:1b40:7000:6::/104

Impact
No impact is expected

Workaround
None

Support
ThousandEyes support is available via in-app chat to provide assistance 24 hours a day.
Instructions for contacting support may be found in the following article:
https://docs.thousandeyes.com/product-documentation/getting-started/getting-support-from-thousandeyes
Posted Mar 31, 2022 - 14:58 UTC
This scheduled maintenance affected: Cloud Agents: Europe, Middle East and Africa (Data Centers: EMEA).