Service degradation affecting Internet Insights

Incident Report for ThousandEyes

Resolved

This incident has been resolved.

Posted Jun 27, 2022 - 19:24 UTC

Monitoring

Affected scope
Internet Insights may not have shown network outage data or data may have been delayed

Status
Internet Insights outage detection service has been reestablished
Internet Insights outage alerts may take up to 23 minutes to clear starting on 2022-06-27 19:07 UTC

Timeline
2022-06-27 18:10 UTC: Delay in processing Internet insight data was observed
2022-06-27 18:47 UTC: A fix was applied. Operations continued to monitor performance

Posted Jun 27, 2022 - 19:00 UTC

Investigating

Investigating a possible degradation of Internet Insights not showing network outage data

Impact:
Internet Insights overview page

Posted Jun 27, 2022 - 18:30 UTC

This incident affected: Internet Insights collection and processing.