Ongoing issues in Chennai, India

Incident Report for ThousandEyes

Investigating

Several Cloud Agents in Chennai, India, are currently experiencing a service outage due to an emergency data center migration.

Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter.

Start time: 2026-07-02 09:00:00 UTC

Affected Cloud Agents:

Chennai, India (JIO)

Chennai, India - IPv6 (JIO)

Chennai, India (Vodafone Idea)

Chennai, India - IPv6 (Vodafone Idea)

Chennai, India (Bharti Airtel)

Chennai, India - IPv6 (Bharti Airtel).

We are working on these issues.

Posted Jul 02, 2026 - 15:27 UTC

This incident affects: Cloud Agents: Asia Pacific (Data Centers: APAC) and Agent Configuration and Data Collection (Cloud and Enterprise Agents: Test assignment and configuration controller, Cloud and Enterprise Agents: Data ingress).