Connected Devices Agent Availability Issues in EU Region

Incident Report for ThousandEyes

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 25, 2026 - 17:35 UTC

Identified

The issue has been identified and our engineering team is currently working in restoring the service.

Posted Jun 25, 2026 - 16:55 UTC

Investigating

We are investigating platform degradation for connected devices agents. Customers will experience delayed test measurements and may have delayed agent registration

Posted Jun 25, 2026 - 16:34 UTC

This incident affects: Agent Configuration and Data Collection (Connected Devices Agent Registration, Connected Devices Test Assignment).