Maintenance in the US region backend services
Scheduled Maintenance Report for ThousandEyes
The scheduled maintenance has been completed.
Posted Nov 13, 2023 - 20:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 13, 2023 - 17:00 UTC
The ThousandEyes team will perform maintenance on the US region back-end services on November 13, 2023, between 17:00 and 20:00 UTC. We expect no more than 30 minutes of downtime to ALL services hosted in the US region within that maintenance window.

Anticipated Impact

With high probability, the ThousandEyes platform in the US region will be mostly unavailable. Customers that rely on the US region will be affected in major ways, including inability to log in and inability to visualize collected data and make changes to their accounts and settings.
No impact is expected to customers that rely on our other environments, like the EU region or any other services and products that are not dependent on the US region .
Posted Nov 08, 2023 - 19:25 UTC
This scheduled maintenance affected: ThousandEyes Platform and API (Platform Availability, API Availability, Test data availability, Reports and Dashboards, Snapshots and Share Links, SAML/SSO, Configuration and Management, Embedded Widgets, Customer Success Chat) and Alerts and Notifications (Alert processing, Notification dispatching, Webhook and Integrations, Email notifications).