Service Degradation with Authentication services
Incident Report for ThousandEyes
This incident has been resolved.
Posted Jan 29, 2024 - 17:40 UTC
A fix has been implemented and we are monitoring the results.
Posted Jan 29, 2024 - 17:18 UTC
The team has identified an issue with our upstream authentication provider between 16:07 UTC - 16:40 UTC. Users should now be able to authenticate correctly and the team is continuing work on mitigation and root cause analysis.
Posted Jan 29, 2024 - 17:07 UTC
We are investigated an increased rate of authentication errors starting at 16:15 UTC for and affecting specific features, including WAN Insights for newly authenticated requests.
Posted Jan 29, 2024 - 17:01 UTC
This incident affected: ThousandEyes Platform and API (Platform Availability, API Availability).