Service degradation affecting ThousandEyes OpenTelemetry Integration in US1 Region

Incident Report for ThousandEyes

Resolved

This incident has been resolved.
Posted Aug 16, 2025 - 06:29 UTC

Identified

Summary:
We observed an issue affecting OpenTelemetry Integration services beginning at 21:00 UTC on August 15th.

Impact:
Customers may experience outdated metadata for integration tests and test tags in OpenTelemetry streaming.
Newly created OpenTelemetry Integration will not stream any data.

Status:
Our engineering team is currently working on a fix.
Posted Aug 15, 2025 - 22:15 UTC
This incident affected: ThousandEyes for OpenTelemetry.
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