ThousandEyes Support CRM Unavailable for New Cases and Chats During Scheduled Maintenance

Scheduled Maintenance Report for ThousandEyes

Completed

The scheduled maintenance has been completed.

Posted Jan 15, 2026 - 04:01 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jan 15, 2026 - 02:00 UTC

Scheduled

The ThousandEyes technical support CRM will be undergoing maintenance from 6 PM - 8 PM PST Jan. 14th (2:00 AM to 4:00 AM GMT on January 15, 2026). During this time support chats cannot be opened, nor can support cases be opened through the ThousandEyes support portal. Please open urgent issues through email support@thousandeyes.com during this period.

Posted Jan 14, 2026 - 20:18 UTC

This scheduled maintenance affected: ThousandEyes Platform and API (Customer Success Chat).