Endpoint Agents Services Maintenance in EU1
Scheduled Maintenance
Report for ThousandEyes
Completed
The scheduled maintenance has been completed.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled
Maintenance schedule:
Start time: January 13th, 2025 18:00 UTC
End time: January 13th, 2025 21:00 UTC
Summary:
The ThousandEyes Endpoint Agent team will perform maintenance on their services between 18:00 and 21:00 UTC on January 13, 2025. This maintenance will only impact the EU1 region.
Anticipated Impact:
Endpoint Agent views and API data for all test types (scheduled tests, dynamic tests, local network test and real user tests) may be impacted intermittently during this 3h maintenance window. Users may observe the following behaviour while services are impacted:
-Delayed Endpoint HTTP, Network, and Dynamic Tests, Local Network Test, and Real User Test data in Dashboards in the APP
-Delayed Endpoint HTTP, Network, and Dynamic Tests, Local Network Test, and Real User Test data in Dashboards in the API
This will affect the Endpoint Agent pages, Dashboards and Alerts. During the maintenance, users may experience errors when trying to update Endpoint Agent configuration as well.
Note:
No data will be lost during this maintenance.
Workaround:
None
ThousandEyes Support is available 24/7 to assist you. Open a new case by sending an email to support@thousandeyes.com or open a live chat session from within app.thousandeyes.com or status.thousandeyes.com if you have any questions.
Start time: January 13th, 2025 18:00 UTC
End time: January 13th, 2025 21:00 UTC
Summary:
The ThousandEyes Endpoint Agent team will perform maintenance on their services between 18:00 and 21:00 UTC on January 13, 2025. This maintenance will only impact the EU1 region.
Anticipated Impact:
Endpoint Agent views and API data for all test types (scheduled tests, dynamic tests, local network test and real user tests) may be impacted intermittently during this 3h maintenance window. Users may observe the following behaviour while services are impacted:
-Delayed Endpoint HTTP, Network, and Dynamic Tests, Local Network Test, and Real User Test data in Dashboards in the APP
-Delayed Endpoint HTTP, Network, and Dynamic Tests, Local Network Test, and Real User Test data in Dashboards in the API
This will affect the Endpoint Agent pages, Dashboards and Alerts. During the maintenance, users may experience errors when trying to update Endpoint Agent configuration as well.
Note:
No data will be lost during this maintenance.
Workaround:
None
ThousandEyes Support is available 24/7 to assist you. Open a new case by sending an email to support@thousandeyes.com or open a live chat session from within app.thousandeyes.com or status.thousandeyes.com if you have any questions.
This scheduled maintenance affected: ThousandEyes Platform and API (Test data availability) and Agent Configuration and Data Collection (Endpoint Agents: Data submission collector).