Ongoing issues in Mumbai, India

Incident Report for ThousandEyes

Identified

ISP is reporting active fire incident within the facility, reportedly originating in the battery room. As a safety precaution, utility power to the building has been fully shut down by site operations.

Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter

Start time: 2026-06-03 10:00:00 UTC

Affected Cloud Agents:

Mumbai, India (JIO)

Mumbai, India - IPv6 (JIO)

Mumbai, India (Vodafone)

Mumbai, India - IPv6 (Vodafone)

Mumbai, India (Reliance)

Mumbai, India - IPv6 (Reliance)

Mumbai, India (Bharti Airtel)

Mumbai, India - IPv6 (Bharti Airtel)

Posted Jun 03, 2026 - 09:08 UTC

This incident affects: Cloud Agents: Asia Pacific (Data Centers: APAC) and Agent Configuration and Data Collection (Cloud and Enterprise Agents: Test assignment and configuration controller, Cloud and Enterprise Agents: Data ingress).