SSO SAML Cert Rotation (2026)
Scheduled Maintenance
Report for ThousandEyes
Completed
The scheduled maintenance has been completed.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Update
We will be undergoing scheduled maintenance during this time.
Scheduled
Description:
The ThousandEyes Account Management team will promote a renewed SAML certificate to primary and restart webapps application services.
Start time: 2026-08-17 17:00:00 UTC
End time: 2026-08-17 17:30:00 UTC
Affected regions:
This maintenance will impact all regions.
Impact:
Users may observe the following behavior for up to 30 minutes during this maintenance window:
* Contact Support and Chat with Support may fail or be unavailable for a brief period while the certificate update is synchronized.
* The ThousandEyes web application may be briefly unavailable while services restart
Workaround:
None
ThousandEyes support is available to be of assistance 24 hours a day. Please send an email to support@thousandeyes.com if you have any questions.
The ThousandEyes Account Management team will promote a renewed SAML certificate to primary and restart webapps application services.
Start time: 2026-08-17 17:00:00 UTC
End time: 2026-08-17 17:30:00 UTC
Affected regions:
This maintenance will impact all regions.
Impact:
Users may observe the following behavior for up to 30 minutes during this maintenance window:
* Contact Support and Chat with Support may fail or be unavailable for a brief period while the certificate update is synchronized.
* The ThousandEyes web application may be briefly unavailable while services restart
Workaround:
None
ThousandEyes support is available to be of assistance 24 hours a day. Please send an email to support@thousandeyes.com if you have any questions.
This scheduled maintenance affected: ThousandEyes Platform and API (Platform Availability, SAML/SSO, Customer Success Chat).