Emergency Maintenance - IP replacement in Moscow, Russia (IPv6)

Scheduled Maintenance Report for ThousandEyes

Completed

The scheduled maintenance has been completed.
Posted Aug 01, 2025 - 18:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 01, 2025 - 13:00 UTC

Scheduled

Start time: 2025-08-01T13:00:00 UTC
End time: 2025-08-01T18:00:00 UTC

Impact: No impact is expected during the maintenance window, firewall rules may need to be updated if your test relies on the IP space whitelisting

Description:
The ThousandEyes team Team will change the addresses of the Cloud Agent in the continued effort to improve quality of service. The current IP address space won't be used after the maintenance.

The new IPv6 address space is:

2a04:ac01:0:10::/64

Workaround: None

ThousandEyes Support is available 24/7. If you need assistance or have any questions, feel free to send an email to support@thousandeyes.com or opening a live chat session to speak with an engineer from within app.thousandeyes.com.
Posted Jul 29, 2025 - 17:11 UTC
This scheduled maintenance affected: Cloud Agents: Europe, Middle East and Africa (Data Centers: EMEA).