Degraded performance while loading Dashboards in all regions

Incident Report for ThousandEyes

Resolved

Issue has been fixed

Posted Jan 28, 2025 - 06:14 UTC

Update

The issue with loading dashboards in all regions has been identified and fixed. We are continuing to monitor and mitigate any additional performance impact.

Posted Jan 28, 2025 - 03:59 UTC

Monitoring

Issue has been identified and fixed, we are experiencing performance issues post fix and currently monitoring for performance to stabilize

Posted Jan 28, 2025 - 03:58 UTC

Identified

The issue has been identified, and ThousandEyes team is working on deploying a fix

Posted Jan 28, 2025 - 02:54 UTC

Investigating

Users may experience degraded performance while loading Dashboards in all regions since 1-28-2024 01:01 UTC

Posted Jan 28, 2025 - 01:47 UTC

This incident affected: ThousandEyes Platform and API (Reports and Dashboards).